Seth Matthews | Page 3

I scheduled my appointment last minute and had a great experience they squeezed me in and it didn't take long at all I love the little sitting are with snacks and that you can watch the guys work on your experience they squeezed me in and it didn't take long at all I love the little sitting are with snacks and that you can watch the guys work on your car I can only recommend getting your service done with them More

by SIMPLYJADE Verified Customer Verified Customer

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Very clean, employees were very professional and very attentive to their customers. I was completely satisfied with my visit.I would gladly be coming back. attentive to their customers. I was completely satisfied with my visit.I would gladly be coming back. More

by SIETTA.JONES1989 Verified Customer Verified Customer

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Everything was excellent cj was a good guy he work very hard to get use our new thanks so much for everything you did cj hard to get use our new thanks so much for everything you did cj More

by VICKIE_ROSSER40 Verified Customer Verified Customer

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Our service rep was courteous and there was no wait time. The car was inspected and taken in with full explanation of the service and charges. A very pleasant experience. The car was inspected and taken in with full explanation of the service and charges. A very pleasant experience. More

by TOMNAM Verified Customer Verified Customer

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They are extremely slow. Why does a simple oil change and tire rotation take 5 hours? And they didn't run my car through the wash, which I thought they did for every service. Plus, I don't think they actuall tire rotation take 5 hours? And they didn't run my car through the wash, which I thought they did for every service. Plus, I don't think they actually rotated my tires. Because I have one tire that's different and it was in the same location as when I brought it in. So what exactly did I pay for because my total was very high. More

by ALISHA.BOHANNON Verified Customer Verified Customer

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I have a 2019 Infiniti QX60 (with only 15,000 miles)and I normally go to Gwinnett Infiniti where I purchased the car for my service but had to much going on and decided to go to Nissan of Newnan which is jus normally go to Gwinnett Infiniti where I purchased the car for my service but had to much going on and decided to go to Nissan of Newnan which is just a few miles from me. Infiniti sends me reports every month showing the "health" of my car and what, if anything, needs to be checked. When Nissan did my oil change they gave me a list of things they thought should be done which would have cost hundreds of extra dollars, I declined of course. From now on I'll just drive the extra 60 miles. Apparently, they are not longer doing the complimentary car washes either. More

by REGINABARNETT Verified Customer Verified Customer

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Had to get down to the point of almost leaving before the manger overheard our conversation. The young kid working the desk was not going to pursue any further action on the car. It should have not gotten th manger overheard our conversation. The young kid working the desk was not going to pursue any further action on the car. It should have not gotten this far, a manager should not have had to step in and ask if the lead technician could go ride and check out the car. I had already asked the young kid at the desk to do the same thing. And was told no-one was available, I would have to leave the car for another day. Also the young kid did not have the correct phone number to contact me and let the car sit for several days, he failed to check the phone number on file. Still up in the air if I will ever come back to this dealership. More

by TMREDWINE Verified Customer Verified Customer

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My experience with Nissan was awful!!!Customer service My experience with Nissan was awful!!! Customer service was my main issue, ONE of the receptionist (I think her name was Kathryn’s) was very rude, un My experience with Nissan was awful!!! Customer service was my main issue, ONE of the receptionist (I think her name was Kathryn’s) was very rude, unprofessional, and didn’t know how to maintain her body language. Management/finance personnel doesn’t return phone calls, my sales person was NOT honest and did NOT give me an ease of mind while my car STAYED in service. Communication at Nissan was my biggest issue, I have never dealt with anything like it. Those issues went on for a complete week until I put an END to things. More

by tailorbailey1987 Verified Customer Verified Customer

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Ed was amazing. He is very knowledgeable and friendly. However, last week I began having the same problems again; just not as severe. I will probably need for him to look again at my vehicle. However, last week I began having the same problems again; just not as severe. I will probably need for him to look again at my vehicle. More

by MRSMIRIAMLOTT Verified Customer Verified Customer

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Service was great as always and I will be coming again. They are very friendly and helpful to me. It didn’t take long at all They are very friendly and helpful to me. It didn’t take long at all More

by JASELDER94 Verified Customer Verified Customer

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