Sevian Duarte | Page 10

They really took the time to make sure I was happy and satisfied, I believe they can see I was about to settle and they came u with a deal that made me much more happy for what I was getting! satisfied, I believe they can see I was about to settle and they came u with a deal that made me much more happy for what I was getting! More

by tjordan0025 Verified Customer Verified Customer

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All the employees we talked to were friendly. Ethan was our sales guy, he seemed to care about his job and made sure he did what he could to make us happy. My complaint about this place is the de Ethan was our sales guy, he seemed to care about his job and made sure he did what he could to make us happy. My complaint about this place is the detail department. The car was shown “as is” left dirty from the previous owner, which I get it’s a used car dealership. I just think cleaning the car from the get go to present it in a clean state would show more care for their cars. They “detail” your car after you buy it but it’s not the best job to say the least. There are still sticky buildups in the console and cup holders, and vents. The seat still had a spill stain on the side of it that I didn’t notice until the next day because it was already dark when we picked up the car. I honestly didn’t expect any different because we bought a car from here a long time ago and we ran into the same issue. Which is why I pointed out to Ethan to make sure they detail the truck I bought at least decently. Given how long ago we bought the other car from them I had hopes that the detail department has gotten better. I was wrong and didn’t bother to take it back for better work to be done because they were already “backed up” in the detail shop and I highly doubt they would’ve done anything better anyways. Ethan at least tried, he even mentioned he cleaned out some dog hair himself since the seats were full of dog hair when we looked at it. But I guess that’s what you get when the detail department lacks quality work. My 12 year old can clean better than they can. For me, how you present your cars to your customers says a lot. Not that I don’t recommend this place but just be aware. I wouldn’t have bought from this place if it wasn’t for the particular truck I bought. More

by NG Verified Customer Verified Customer

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Edgar was super helpful. He addressed all my questions and concerns and he made sure the process was smooth and quick. I was in and out in less than. 3 hours - including test He addressed all my questions and concerns and he made sure the process was smooth and quick. I was in and out in less than. 3 hours - including test driving multiple vehicles. He took me around the entire lot and made sure I saw everything before I chose my vehicle. When I came back the next day to sign additional paperwork - even the cleaner helped me! More

by vgplus3 Verified Customer Verified Customer

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I went to get my car detailed since it hadn’t been done when I purchased it and the detail was awful. None of the stains cleaned from the ceiling or the hatch. Other than that everyone I encountered was ki when I purchased it and the detail was awful. None of the stains cleaned from the ceiling or the hatch. Other than that everyone I encountered was kind and helpful More

by ashfar87 Verified Customer Verified Customer

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Luis Navarro excellent salesmen nice person excellent customer service willing to help the client on their needs. customer service willing to help the client on their needs. More

by jpponce16 Verified Customer Verified Customer

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We really enjoyed our used car buying experience here! All the staff were friendly and we never had to wait for unreasonable amounts of time for paperwork and finance. Everything was transparent and to th All the staff were friendly and we never had to wait for unreasonable amounts of time for paperwork and finance. Everything was transparent and to the point! More

by zc.olson95 Verified Customer Verified Customer

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Pushy salesman, the entire process took way longer than it should have and i had to return a 3rd time to sign paperwork that was filled out in error. it should have and i had to return a 3rd time to sign paperwork that was filled out in error. More

by monarch1313 Verified Customer Verified Customer

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Chet Williams and the other employees were helpful in the purchase of our new vehicle purchase of our new vehicle More

by jameslukosky Verified Customer Verified Customer

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Had me in and out quickly and answered any questions I had. Always very friendly. Even staff that wasn’t personally helping me. had. Always very friendly. Even staff that wasn’t personally helping me. More

by Dalina_m13 Verified Customer Verified Customer

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Didn’t detail or service my $65k truck after flying 1000+ miles. Had cosmetic issues I wasn’t made aware of. Sneaky. miles. Had cosmetic issues I wasn’t made aware of. Sneaky. More

by Gavin Gates Verified Customer Verified Customer

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