Shad Buchanan | Page 36

Called Shad about a leak I had for something. Now the Called Shad about a leak I had for something. Now the leak is fixed. Thanks Shad and Andrew. Ms Lex is running well and she sounds wonderful. Called Shad about a leak I had for something. Now the leak is fixed. Thanks Shad and Andrew. Ms Lex is running well and she sounds wonderful. More

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The problem was with the transmission and the engine computer module was replaced and the car repaired. However, I was told if the ECM was not the problem I would need a new transmission and that I wou computer module was replaced and the car repaired. However, I was told if the ECM was not the problem I would need a new transmission and that I would still have to pay for the ECM. I suggest better diagnostic methods in the future. I came to Toyota for a solution and told frankly that it could be the ECM but if not it was the transmission. Not exactly a world class diagnosis. More

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The service was prompt and the representative courteous. There was good communication and I left feeling as if my needs were met to the best of there abilities. There was good communication and I left feeling as if my needs were met to the best of there abilities. More

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Considerate Service Shad greeted me as a valued customer and friend. He was prepared to explain the services, and the price. He also explained a recall on my vehicle. Shad greeted me as a valued customer and friend. He was prepared to explain the services, and the price. He also explained a recall on my vehicle. My car was completed in a timely manner and I was blessed by the discount Shad was able to extend to me. Thanks Shad and service department. More

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Great service! Friendly knowledgeable staff. Thanks Mr. Shad and thank you to Gatorland Toyota😊 I will go back to Gatorland. I would recommend this dealership! Shad and thank you to Gatorland Toyota😊 I will go back to Gatorland. I would recommend this dealership! More

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After taking my vehicle to over two different locations they were able to quickly diagnose and repair my vehicle. The lines of communication were awesome. they were able to quickly diagnose and repair my vehicle. The lines of communication were awesome. More

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Oil change found leaks. Leaks found and repaired during oil change-very quick and professional. Shad Buchanan was excellent. A part had to be ordered but was installed early Leaks found and repaired during oil change-very quick and professional. Shad Buchanan was excellent. A part had to be ordered but was installed early the following morning. More

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I ROBERT BROUGHT A NEW CAR. I'M VERY PLEASED WITH IT. THE STAFF WORK HARD TO GET ME THE CAR I DESIRED AND COLOR. I'M VERY PLEASED WITH IT. THE STAFF WORK HARD TO GET ME THE CAR I DESIRED AND COLOR. More

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Thank you Shad, you are always top notch. I appreciate your professionalism and your personal interest in making sure my auto is well taken care of. Gatorland is lucky to have you on their team! your professionalism and your personal interest in making sure my auto is well taken care of. Gatorland is lucky to have you on their team! More

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we have bought 3 tundras an one senica form gator land we have used Shad Buchanan for our service advisor for the last two We have never had to weight over a few minutes getting waited on. He has always had have used Shad Buchanan for our service advisor for the last two We have never had to weight over a few minutes getting waited on. He has always had a smiling face an a warm greeting when we come by. He had also made sure we never had to wait but the minumal time for our auto service. he's a great asset to your service Dept.He realy puts the customer 1 st More

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