Shahzad Kalyar | Page 11

The dealership had a great selection of cars and an incredible team to help me make a selection. Shahzad was amazing. incredible team to help me make a selection. Shahzad was amazing. More

by philfbutler Verified Customer Verified Customer

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Very good experience buying our new used Terrain. Will use you in the future when buying cars. Will use you in the future when buying cars. More

by CHRISTIEMAISEL Verified Customer Verified Customer

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Shahzad did an okay job. I knew exactly what car I wanted. I came in, and test drove the car. I wanted to buy it, and went through the process with him. I had to negotiate th I knew exactly what car I wanted. I came in, and test drove the car. I wanted to buy it, and went through the process with him. I had to negotiate them to honor the price that was listed online, and was told I was lucky they would even do that. I later found out that there is a 400 dollar theft number imprinted onto all vehicles from this dealership (not disclosed to me) and this additional charge is mandatorily placed on all vehicles. I was told that I was supposed to be informed of this by Shahzah, by the gentleman who did my financing. I was provided the excuse that they do this all day long, and they forget sometimes. However this isn't an acceptable way to speak to a customer about your coworkers performance in my opinion. Nor is this a reasonable way to add on a $400 fee. Dom did a fairly poor job. He immediately mentioned that he has only been doing this for 3 weeks, and needed someone else to come in to help him complete the financing. Truthfully, in hindsight I should have simply asked for someone else at this point. When I told Dom I was not interested in their additional coverages, I was pressured consistently. As well, I was told that the financing rate was not negotiable. However, the form I received later specifically states that loan rates from Hyundai motor finance are in fact negotiable. I also informed the gentleman that I did not want the extended warranty and called about it the following day. I came to find out that their was a miscommunication, and that this was not disclosed completely. However, there is a recall on thousands of new Hyundai vehicles that I found out about recently. While, I am fortunate that my vehicle does not have a recall, I am happy that I got the extended warranty, as I am concerned that something will happen to my vehicle now. As for Luis, I did not interact with this individual at all. However, I did leave him a voicemail 2 days ago and I have not heard back from him since. More

by Shaun Verified Customer Verified Customer

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Everyone made the process so easy! Everyone was very helpful. I love my new Elantra. Thank you! Everyone was very helpful. I love my new Elantra. Thank you! More

by gaylecoley4 Verified Customer Verified Customer

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Shahzad and Shawn were very nice and extremely straight to the point which I appreciated. The entire process was very quick and I left with no questions. to the point which I appreciated. The entire process was very quick and I left with no questions. More

by Dustin Phan Verified Customer Verified Customer

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Shahzad Kalyar was our salesman and we’d pick this dealer because of him - he really moved things along appropriately to ensure the docs deal and vehicle were ready to go. because of him - he really moved things along appropriately to ensure the docs deal and vehicle were ready to go. More

by loumonika Verified Customer Verified Customer

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Good at communicating with deaf and hard of hearing customers- patient and made effort to communicate effectively. customers- patient and made effort to communicate effectively. More

by sgrl616 Verified Customer Verified Customer

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Excellent service, very professional and personable, great vehicle selection, very clean dealership, awesome staff, great experience great vehicle selection, very clean dealership, awesome staff, great experience More

by bkvarga Verified Customer Verified Customer

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They were all extremely helpful and caring which made my first car buying experience great. first car buying experience great. More

by BAROUDI.ELIAS Verified Customer Verified Customer

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Shaz was very helpful. He explained things clearly and was very professional. He was friendly, but not pushy and he expedited the process for us. The gentleman who worked o He explained things clearly and was very professional. He was friendly, but not pushy and he expedited the process for us. The gentleman who worked on the paperwork with us was also easy to work with and through in explaining everything More

by marstecol Verified Customer Verified Customer

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