Shahzad Kalyar | Page 15

I have received excelent atention, respect and guidance from ideal dealer and all the staff in order to buy my car. Post sell service is Also excelent! from ideal dealer and all the staff in order to buy my car. Post sell service is Also excelent! More

by Javier Nieto Verified Customer Verified Customer

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A Hyundai dealership representative in Clarksville (Mr. Mike Serrano) found the available Ioniq 5 EV at the IDEAL location in Frederick. We immediately called and were Blessed to have Abhi answer the phon Mike Serrano) found the available Ioniq 5 EV at the IDEAL location in Frederick. We immediately called and were Blessed to have Abhi answer the phone. Once Abhi confirmed that the vehicle was in their inventory, he assured us that he would be waiting and available to help us once we arrived...30 minutes later. True to his word, the vehicle was prepped and ready for our test drive and the rest is history. Abhi is a "ROCKSTAR" salesman who deserves a bonus! His attentiveness to the vehicle buying details were undeniably helpful and comforting. From A to Z, his knowledge far surpasses any dealership salesperson I have ever encountered. Leaving no details unaddressed, when I returned to the dealership a week after my purchase to drop off some paperwork, Abhi was not available but made sure to have his colleague Shahz check in with me. Shahz was equally as helpful in making sure I was aware and understood all the bells and whistles that came with my new vehicle. Finally...THANK YOU ABHI...and Thank You Shahz for all you both do every day. GREAT Customer Service. I plan to share my positive experience and will send all my friends and family to the IDEAL Team. CLM PS... My experience with Guillermo "Bill" Duque the finance guy was disheartening to say the least. He explained that only two (2) banks were contacted for financing on my behalf and provided me with their offers which seemed poor choices given my above average credit score. His explanation was that the interest rates had gone up. Subsequently, I reviewed my credit report to find more than the two (2) banks had been contacted but I was never given the information or option to make an informed decision. Truly disappointed with this part of the process and found alternate financing. Mr. Duque...I give you one star. CLM More

by CLM Verified Customer Verified Customer

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I assisted my 74 year old dad purchase his first brand new Hyundai in this dealership. I called and visited a few dealers in Montgomery and Washington county. Then, I called Ideal Hyundai in Frederick an new Hyundai in this dealership. I called and visited a few dealers in Montgomery and Washington county. Then, I called Ideal Hyundai in Frederick and spoke with salesman Shahzad Kalyar. He was kind, helpful, answered all my questions with honesty, and he was very attentive to our needs. Shahzad was also accurate with the out-the-door price provided over the phone, which translates in no hidden fees, no ridiculous market adjustment fees, and no surprises. Sales manager Luis Salcedo provides excellent customer service. He was outstanding at being a good listener, being personal, relatable, nice, honest, and professional. He worked the hardest in meeting our needs and budget expectations. Luis not only offered us a good deal on the beautiful silver new car but also delivered a fair offer on my dad’s very old car. Thank you so much Luis! In addition to the wonderful purchase experience, my dad is extremely happy and satisfied with his new vehicle warranties which are the best and longest in the industry, plus free maintenance for 3 years and free car wash. These savings are greatly appreciated as well. Shahzad and Luis went all above and beyond to make our car buying experience very pleasant; they are genuinely nice guys. Don’t look anywhere else. 5 stars and highly recommended! More

by janet305 Verified Customer Verified Customer

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Shad an amazing job. He helped us with all our questions and showed whatever we wanted. He was very attentive to our needs. Would go see him again and recommend him to ot He helped us with all our questions and showed whatever we wanted. He was very attentive to our needs. Would go see him again and recommend him to others More

by roybri1 Verified Customer Verified Customer

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We had a great experience with the whole dealership. I would return and recommend them to others! I would return and recommend them to others! More

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Shahzad was fantastic. He did everything he needed to do to ensure we were happy with our experience. He did everything he needed to do to ensure we were happy with our experience. More

by kellie Verified Customer Verified Customer

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Shaz was very helpful in trying to serve us in tough market with limited stock. My husband and I both ended up buying new cars. They were very fair on trade in values. market with limited stock. My husband and I both ended up buying new cars. They were very fair on trade in values. More

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I don't know about the dealership. But as for Shahzad he was a top rate salesman very professional and made me feel like a friend someone that I have known for years. We loved the serv But as for Shahzad he was a top rate salesman very professional and made me feel like a friend someone that I have known for years. We loved the service we got we decided to buy two cars from him. Shahzad is someone that any dealership would be proud to put on their team. Great Job! More

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easy and friendly process of buying with no stress or pressure! Excellent staff who listened to what I wanted in options in my future vehicle. The 3 year maintenance program is a plus along with lifetim pressure! Excellent staff who listened to what I wanted in options in my future vehicle. The 3 year maintenance program is a plus along with lifetime car washes! I got outstanding deals on all the extras I wanted with the vehicle: extended warranty, extended maintenance package, paint & interior protection package and road hazard. At my age I want peace of mind of complete coverage and a roomy & comfortable vehicle to travel in. Ideal Hyundai and the professional staff there couldn't have been more accomodating!!! More

by donnaricketts Verified Customer Verified Customer

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My buying experience with Ideal Hyundai was so easy, stress free and NO pressure! My sales man Shahzad was fantastic and so patient explaining all the new options. I have gone in 3 times since asking stress free and NO pressure! My sales man Shahzad was fantastic and so patient explaining all the new options. I have gone in 3 times since asking him and Luis questions about my options. They have been so helpful and patient with me. Reading the owners manual puts me to Sleep! The staff treated me with respect. They explained all the financial charges for every package I was interested in: extended warranties maintenance and road hazard. Everything was very clear and straight forward! I truly appreciate their time and honesty! I would recommend this dealership to all my friends & family! And their vehicles come with 3 years free maintenance and free car washes for lifetime of the vehicle!! You can't go wrong there. More

by donnaricketts Verified Customer Verified Customer

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