Shalymov Isaac
Shalymov Isaac at Regal Acura

Shalymov Isaac

Service Advisor

Regal Acura

2615 Lakeland Hills Blvd
Lakeland, FL 33805

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4.7
45 Reviews
4.7

45 Reviews

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45 Reviews of Shalymov Isaac

February 20, 2026

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Employee Rating

Shalymov was excellent! He understood that that was in a time crunch because of important previously scheduled appointments and he made sure that I had plenty of time to mak More

by dbkboard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 20, 2026

Regal Acura responded

Thank you for the five-star feedback on your Acura service. Shalymov will be pleased to know he helped you manage your time and stay informed throughout the visit. We look forward to assisting you again. Johnny Mullins - Service Manager - 863-356-4439

January 14, 2026

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Great service advisor super helpful went above and beyond the call of duty assisting me with everything and my warranty More

by kraus0168
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor , Debbie the driver 10 stars

Jan 14, 2026

Regal Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Johnny Mullins - Service Manager - 863-356-4439

November 20, 2025

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Notable and friendly, if you’re asking me for my opinion, why are you asking me how many words to use this is why people don’t do surveys More

by shannonstephens1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 20, 2025

Regal Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Acura. Johnny Mullins - Service Manager - 863-356-4439

November 16, 2025

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This is the first time in the two years I've been coming to this dealership. I was in and out in an hour and a half. This is the first time I was not haggled harassed to sell my car or buy a car. I was amaz More

by allisonholt80
Recommend Dealer
Yes

Other Employees Tagged: Shalymov Isaac

Nov 16, 2025

Regal Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Acura! Johnny Mullins - Service Manager - 863-356-4439

November 13, 2025

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Absolutely wonderful service with Shalymov! Friendly, attentive, and efficient - got me in and out quickly. More

by jenmullis77
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Nov 13, 2025

Regal Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Regal Acura. Johnny Mullins - Service Manager - 863-356-4439

October 05, 2025

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Shalymov was very enthusiastic and knowledgeable regarding the services I was getting done to my vehicle. The services were completed in good time and the work exceeded my expectations. More

by eflarose3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 05, 2025

Regal Acura responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Johnny Mullins - Service Manager - 863-356-4439

September 13, 2025

Dealership Rating
Employee Rating

I want to tank Troy, who is the one who put me on and help me all the way through the process excellent seller excellent human being. He always got a bump and beyond with their customers. Thank you very More

by ivanpuello0914
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Sep 13, 2025

Regal Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Acura. Johnny Mullins - Service Manager - 863-356-4439

July 10, 2025

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Had the right car for my trade-in. Very happy. Also the popcorn is appreciated. More

by tzmax
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mike Galloway, Sean Bryant , Matt Hay

Jul 11, 2025

Regal Acura responded

Thank you! Congratulations!

June 20, 2025

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Employee Rating

Shalymov provided great customer service. He kept me informed throughout the day while my car was being serviced, which made the experience smooth and stress-free. I appreciate his communicat More

by JM
Recommend Dealer
Yes

Other Employees Tagged: Ellie- she was very sweet

Jun 21, 2025

Regal Acura responded

JM, we're delighted to hear that Shalymov's communication and professionalism made your experience at Regal Acura seamless and hassle-free. Thank you for sharing this positive feedback!

June 11, 2025

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Employee Rating

Great service and staff We appreciate the extras Michael Hall was very helpful. Thanks. We will be back!! More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ray Taylor, Chrissy Hartman, Rob Young, Leah Gorman, Johnny Mullins, Mike Galloway , Cris Aviso, Matt Hay, Jeff Soloj, Michael Hall

Jun 11, 2025

Regal Acura responded

Linda, thank you for the kind words! We're delighted to hear that Michael and our Regal Acura team provided great service. We look forward to welcoming you back in the future!

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