Shane Black
Shane Black at Audi Tulsa

Shane Black | Page 4

Service Advisor

Audi Tulsa

4208 South Memorial Drive
Tulsa, OK 74145

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4.8
50 Reviews

Languages Spoken

English English

4.8

50 Reviews

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50 Reviews of Shane Black

October 12, 2026

Dealership Rating
Employee Rating

The service department always treats us exceptionally well and deliver excellent work. We thank them for this! More

by Kshipman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner, Jason Garafola

Oct 12, 2026

Audi Tulsa responded

Knowing that our service department consistently treats you exceptionally well and delivers outstanding work on your Audi A5 is rewarding. Your kind words mean a great deal to our service team. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 09, 2026

Dealership Rating
Employee Rating

The service personnel is always very professional go out of their way to meet all my needs. More

by tinadzahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Garafola

Oct 09, 2026

Audi Tulsa responded

We’re glad our service team could consistently go above and beyond for your Audi Q7. Knowing you find our service professional and attentive means a lot to us. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 08, 2026

Dealership Rating
Employee Rating

Awesome. Shane and the service technicians went above and beyond. Great work, great communication and very speedy service. Wow! More

by Matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 08, 2026

Audi Tulsa responded

Thanks for the kind words and five stars. We’re glad Shane and our service technicians could go above and beyond with fast, clear service on your Audi Q5. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 08, 2026

Dealership Rating
Employee Rating

The dealership service department was very helpful because they solved the issue with my vehicle. The employees are always welcoming. More

by DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Garafola

Oct 08, 2026

Audi Tulsa responded

We’re glad our service team could resolve the issue with your Audi e-tron and that you felt welcomed. Your kind words and five-star rating mean a great deal to our service department. At Audi Tulsa, we want to develop a lifelong relationship with you.

October 07, 2026

Dealership Rating
Employee Rating

Service managers very knowledgeable and helpful. Beautiful clean facility. Service took almost 2 hours longer than promised. More

by hegeman1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner, Jason Garafola

Oct 08, 2026

Audi Tulsa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! At Audi Tulsa, we want to develop a lifelong relationship with you.

October 03, 2026

Dealership Rating
Employee Rating

The service department is very efficient, friendly, and knowledgeable. My service advisor. is Shane Black. Doesn't matters if it's a phone conversation or I'm in person his always professional and knowled More

by Linda Dorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Blake Tumlinson

Oct 03, 2026

Audi Tulsa responded

Your Audi Q3 is in great hands with Shane and our service department. Knowing that Shane’s welcoming, prompt, and expert support, whether in person or by phone, made your service experience outstanding means a great deal to us. At Audi Tulsa, we want to develop a lifelong relationship with you.

September 29, 2026

Dealership Rating
Employee Rating

They are always courteous, informative, and caring. They make sure I have a loner car if I need one. They keep me posted on what is being done. More

by Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner

Sep 29, 2026

Audi Tulsa responded

Knowing you’ve found our service courteous and informative means a lot to our service team. We’re pleased we could provide a loaner car when needed. It’s rewarding to hear we kept you updated throughout the service on your Audi Q8. At Audi Tulsa, we want to develop a lifelong relationship with you.

September 28, 2026

Dealership Rating
Employee Rating

I stopped by unexpectedly because my check engine light and low tire pressure warning came on. The staff was prompt, courteous, and professional. They answered all of my questions and provided excellent cu More

by glenncroland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 28, 2026

Audi Tulsa responded

Thank you for stopping by and for sharing your experience. We’re glad our team could assist when the check engine light and tire pressure warning came on. We appreciate your kind words about their prompt, courteous service and your recommendation. We look forward to helping you again whenever you need us.

September 27, 2026

Dealership Rating
Employee Rating

They are always so responsive & service oriented They treat me with the utmost respect & courtesy More

by tulsakate
Recommend Dealer
Yes
Sep 27, 2026

Audi Tulsa responded

Thank you, tulsakate, for your kind review. It means a great deal to know that our team has been responsive and that you’ve felt respected and cared for. I’ll be sure to share your comments with Thomas, Shane, Jason, and Patricia. We appreciate your trust and look forward to seeing you again!

September 25, 2026

Dealership Rating
Employee Rating

Fast and easy check in Thomas was ready with loaner and had me in and.out in minutes More

by Service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Zoellner

Sep 25, 2026

Audi Tulsa responded

Thank you for taking the time to share your experience! We’re glad to hear that Thomas had your loaner ready and made the check-in process quick and easy. We appreciate your feedback and look forward to assisting you again in the future!

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