Shane Dhanani
Shane Dhanani at Southern Hyundai Chesapeake

Shane Dhanani | Page 4

Service Advisor

Southern Hyundai Chesapeake

3416 Western Branch Blvd
Chesapeake, VA 23321

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4.0
111 Reviews
4.0

111 Reviews

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111 Reviews of Shane Dhanani

January 14, 2026

Dealership Rating
Employee Rating

Excellent communication on what my vehicle needed and a timeline, they have my business from now on More

by kgginger11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner , Sean Pierce, Floyd Pilley

January 12, 2026

Dealership Rating
Employee Rating

I received timely service. This was the important factor. However, I had th to fight to get my appointment. This need fixing for your continued success. More

by ehill96@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Stancil, John Bennett, Nick Wilson, Joe Wachner , Dan Lichtman, Sean Pierce, Floyd Pilley

December 25, 2025

Dealership Rating
Employee Rating

Easily made the appointment. They handled the routine maintenance and the outstanding recall matters in a reasonable amount of time. Dealership was very clean and the service de More

by Stantonlaw500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: The woman in the service dept. I can’t recall her name. She was great

December 18, 2025

Dealership Rating
Employee Rating

Arrived ahead of schedule for 1st oil change/maintenance, scheduled for 10:15,they did not take car back until 11:45.Manager was in meeting, I wasn't happy about waiting 1 1/2 hours,they need to work on sch More

by Mfpscp11394
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

December 13, 2025

Dealership Rating
Employee Rating

The guy that checks you in is always very nice nice and they are very prompt.. More

by giselersmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner , Sean Pierce

Dec 16, 2025

Southern Hyundai Chesapeake responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 09, 2025

Dealership Rating
Employee Rating

Great service friendly people not a long wait. Very nice service writers and techs. Joe the service manager is absolutely awesome More

by Mahyhassan1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Stancil, Nick Wilson, Joe Wachner , Dan Lichtman, Floyd Pilley

Dec 16, 2025

Southern Hyundai Chesapeake responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 08, 2025

Dealership Rating
Employee Rating

Everything went as requested. Thank you very much. Keep doing what's right for customers. More

by Reubenrby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Wachner , Sean Pierce

Dec 16, 2025

Southern Hyundai Chesapeake responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 06, 2025

Dealership Rating
Employee Rating

Everyone is very nice and polite. But I left extremely frustrated in the service. My next car will certainly not be Hyundai. Rather , I will not own another hyundai vehicle after my c More

by Dafonsois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Wachner , Sean Pierce, Floyd Pilley

December 05, 2025

Dealership Rating
Employee Rating

I'm really wishing I purchased my vehicle at Priority instead of Southern. This dealership takes a long time to perform service. I do not understand why it takes over 2 hours to do an oil change with an More

by chicopollard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

December 01, 2025

Dealership Rating
Employee Rating

Very disappointing had my vehicle for an extended period of time unnecessarily. I was constantly given false information about the status of my vehicle and communication was terrible is particularly upsetti More

by DREABARNETT25
Recommend Dealer
No

Other Employees Tagged: Shane Dobert

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