"My husband and I were given a exceptional Professional..."
My husband and I were given a exceptional Professional experience in teh decision of and purchase of our new 2021 GMC Sierra
Anthony , our sales person was courteous, professional and thorough in his presentation and demonstration of vehicle.
"Jeff was extremley helpful and the process was fast and..."
Jeff was extremley helpful and the process was fast and easy! I would definitley come back to buy again. I would also reccomend to family and friends!
"Came in for service repair on front headlight. They..."
Came in for service repair on front headlight. They destroyed me vehicle messed up door window panels. Ruined my front bumper, damaged inside tailgate, put in back tail light on the wrong side. Not to mention used a screw driver to remove the light and scratched up my bumper. As well as somehow compromised my bumper to where my tire was rubbing against it when I make a left turn. I went back 3 times for them to rectify their wrongs and they damaged it more every time. I called to complain and they blamed the damage on me. DO NOT TAKE YOUR VEHICLE FOR REPAIRS HERE!!! They are so disrespectful.
"Excellent customer service; employees professional/polite"
Purchased a new 2018 Acadia from this dealership two years ago. Have had service there a few times. Most recent was on 8/3 (new tires, new brake pads, 15k service, and fixing an issue with the shifter). My Service Advisor was Dave Biagi, with whom I've dealt previously. Just like during prior contacts with him, Mr. Biagi was very professional, polite, accommodating, and patient. When I asked him a question he answered it, with explanation when warranted. He is an excellent and forthright example for Crown and he represents them well.
Thank you to Crown and to Dave for the excellent service and attention.
"The best customer service I’ve ever received. Shane..."
The best customer service I’ve ever received. Shane Dihaime & Greg Berry was outstanding! Everyone with a smile. I couldn’t have asked for a better experience.