We were happy with Shane Mageland who helped us buy our
brand new Rogue. He was very friendly and pleasant. He worked very hard to get the final payment that we were comfortable with. Thank you for your pr
brand new Rogue. He was very friendly and pleasant. He worked very hard to get the final payment that we were comfortable with. Thank you for your professionalism Shane.
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by crissy2750
Apr 18, 2024 -
M'Lady Nissan responded
Dear Crissy2750,
Thank you for sharing your positive experience with us! We're delighted to hear that Shane Mageland provided you with excellent service and helped make your car buying process smooth and comfortable.
Shane is committed to ensuring our customers' satisfaction, and your kind words about his professionalism mean a lot to us. We'll make sure to pass along your appreciation to Shane.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
Shane helped us navigate through the whole process of car
buying, he made it simple for us. I would recommend anyone looking for a car to ask for him, he is the best car salesman ever. I will rate him a five
buying, he made it simple for us. I would recommend anyone looking for a car to ask for him, he is the best car salesman ever. I will rate him a five Star.
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by chitunga35
Apr 18, 2024 -
M'Lady Nissan responded
Dear Chitunga35,
Thank you for taking the time to share your experience with us! We're thrilled to hear that Shane Mageland provided you with exceptional service and made your car buying process smooth and straightforward.
Shane is indeed dedicated to ensuring our customers have a positive experience, and your recommendation means a lot to us. We'll be sure to pass along your kind words to Shane.
If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
Shane was so patient with me.
He gave me peace of mind about purchasing the car I've wanted for a while now. He is the best. See him
He gave me peace of mind about purchasing the car I've wanted for a while now. He is the best. See him
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by sudden.martha
Apr 15, 2024 -
M'Lady Nissan responded
Dear Martha,
Thank you for sharing your experience with us! We're delighted to hear that Shane provided you with exceptional service and patience during your car purchase.
Customer satisfaction is our priority, and we're glad that Shane was able to give you peace of mind and assist you in purchasing the car you've wanted for a while. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
We appreciate your feedback and look forward to serving you again.
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
We appreciate Shane's help getting us into a new car.
He worked out the issues and helped us get it done.
He worked out the issues and helped us get it done.
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by jerrystewart
Apr 15, 2024 -
M'Lady Nissan responded
Dear Jerry Stewart,
Thank you for sharing your experience with us! We're thrilled to hear that Shane was able to assist you in getting into a new car and work out any issues along the way.
Customer satisfaction is our priority, and we're glad that Shane provided you with helpful service to ensure everything was sorted out smoothly. If you have any further comments or need assistance in the future, please don't hesitate to reach out.
We appreciate your feedback and look forward to serving you again.
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
We had a great experience with our purchase.
Shane mageland was extremely helpful and knowledgeable. 10/10
Shane mageland was extremely helpful and knowledgeable. 10/10
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by JimG17
Apr 08, 2024 -
M'Lady Nissan responded
Dear JimG17,
Thank you for sharing your positive experience with us! We're delighted to hear that you had a great purchasing experience and that Shane Mageland provided you with helpful and knowledgeable assistance.
Customer satisfaction is our top priority, and we're thrilled that Shane could make your car-buying experience memorable. We truly appreciate your feedback and recommendation.
If you have any further comments or need assistance in the future, please don't hesitate to reach out. We value your business and look forward to serving you again.
Best regards,
Kamil Zlahoda
Sales Manager
M'Lady Nissan
I am very unhappy because I told the worker i was ganna
buy the car but when i came to bye it they sold it and i am very very mad do not trust them.
buy the car but when i came to bye it they sold it and i am very very mad do not trust them.
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by Izel
Apr 01, 2024 -
M'Lady Nissan responded
Dear Izel,
We sincerely apologize for the frustration and inconvenience you experienced during your recent visit to M’Lady Nissan. It's certainly not the level of service we aim to provide to our valued customers.
Your feedback is concerning, and we understand the disappointment caused by the miscommunication regarding the availability of the car you intended to purchase. Please know that this is not reflective of our standard practices, and we deeply regret any inconvenience this may have caused you.
To rectify this situation, we're pleased to inform you that we have an identical new car available, the one you inquired about. Our dealer principal has ensured that this car is reserved for you, and we would like to offer it to you as a solution.
We hope this resolves the issue to your satisfaction and demonstrates our commitment to providing excellent service. Your satisfaction is our priority, and we're dedicated to ensuring you have a positive experience with us.
Best regards,
Kamil Zlahoda
Sales Manager
M’Lady Nissan
Shane was friendly and helpful.
He made the car buying process easy, fun and quick.
He made the car buying process easy, fun and quick.
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by allengrubbs
Mar 28, 2024 -
M'Lady Nissan responded
Thank you for sharing your positive experience, allengrubbs! We're delighted to hear that Shane made your car buying process easy, fun, and quick. We appreciate your kind words and recommendation. If you have any further questions or need assistance in the future, feel free to reach out to us.
Best regards,
Kamil Zlahoda
Sales Manager
M’Lady Nissan
5656 Northwest Hwy
Crystal Lake, IL 60014
The worst part of buying car is that you need to spend a
lot of time. That wasn’t the case at this dealership. Thank you Shane one more time for your help to choose the right car and save my time. Would def
lot of time. That wasn’t the case at this dealership. Thank you Shane one more time for your help to choose the right car and save my time. Would definitely recommend it to anyone to shop for a car 🚗!!!
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by komarovigor
Mar 25, 2024 -
M'Lady Nissan responded
We're thrilled to hear about your positive experience, Igor! At M’Lady Nissan, we understand that your time is valuable, and we strive to make the car-buying process as efficient and seamless as possible. Thank you for recognizing Shane's exceptional assistance in helping you find the right car without taking up too much of your time. Your recommendation means a lot to us, and we're grateful for the opportunity to serve you. Should you or anyone you know need assistance in the future, don't hesitate to reach out or refer them to us.
Best regards,
Kamil Zlahoda
Sales Manager
M’Lady Nissan
5656 Northwest Hwy
Crystal Lake, IL 60014
Shane was fantastic!
Was very helpful in making sure we left in a car we loved and were happy with! He was just great all around for us!
Was very helpful in making sure we left in a car we loved and were happy with! He was just great all around for us!
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by maddyhale5
Mar 22, 2024 -
M'Lady Nissan responded
Thank you for sharing your experience, Maddy! We're delighted to hear that Shane provided you with fantastic service and ensured that you left our dealership in a car you love. At M’Lady Nissan, customer satisfaction is our top priority, and we're thrilled that Shane was able to assist you effectively. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and hope you enjoy your new car!
Best regards,
Kamil Zlahoda
Sales Manager
M’Lady Nissan
5656 Northwest Hwy
Crystal Lake, IL 60014
Shane did a fast and efficient job at getting me approved
for the vehicle that I wanted.
for the vehicle that I wanted.
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by Dyamin.dharris6
Mar 19, 2024 -
M'Lady Nissan responded
Dear Dyamin.dharris6,
Thank you for sharing your positive experience with us! We're delighted to hear that Shane provided you with fast and efficient service, ensuring you were approved for the vehicle you desired. Customer satisfaction is our top priority, and we're thrilled that Shane could meet your needs effectively.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again.
Best regards,
Kamil Zlahoda
Sales Manager
M’Lady Nissan
5656 Northwest Hwy
Crystal Lake, IL 60014
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