Shane Nicely
Shane Nicely at Starling Chevrolet

Shane Nicely | Page 2

Service Advisor

Starling Chevrolet

1607 N Hwy 17
Mt Pleasant, SC 29464

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4.8
406 Reviews
4.8

406 Reviews

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406 Reviews of Shane Nicely

July 20, 2026

Dealership Rating
Employee Rating

Will not come back. . Transmission issue again after replacing last year.Told me no issue when it is. More

by ggamberel
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Toby

Jul 24, 2026

Starling Chevrolet responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

July 17, 2026

Dealership Rating
Employee Rating

The oil change did not take long maybe an hour in the waiting room and popcorn was great but when it was all set and done when I used to pay about 115 it was now $210 just too much for an oil change and More

by tjenk2662
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 19, 2026

Starling Chevrolet responded

Thank you for your feedback. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 17, 2026

Dealership Rating
Employee Rating

Service was great I have not more comments to make at this time. Will come back More

by paulhsimmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Toby

Jul 17, 2026

Starling Chevrolet responded

We’re pleased your Chevrolet service experience was great. Thank you for your positive feedback. We look forward to your next visit. Shane

July 15, 2026

Dealership Rating
Employee Rating

Great experience, the service department under promised and over delivered. I will return for all service and beyond. More

by Coombsjeremy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 15, 2026

Starling Chevrolet responded

It’s great to know our service team exceeded your expectations. Shane and our technicians were glad to work on your Chevrolet Corvette. We look forward to helping with all your future service needs.

June 25, 2026

Dealership Rating
Employee Rating

Polite. Knowledgeable. Clean. Convenient. Closest GM dealer / mechanic to me. That's all I have to say. More

by murray.s.perkins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly

Jun 25, 2026

Starling Chevrolet responded

Thank you for noting our polite, knowledgeable team and clean, convenient facility. We’re glad being the closest GM service provider made a difference for your GMC Terrain. Let us know if there’s anything else we can assist with.

June 20, 2026

Dealership Rating
Employee Rating

Job was done timely and efficiently. Top notch service. Comfortable waiting area with complimentary popcorn. Will return to Starling Chevy for my next oil change. More

by jerryzink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 20, 2026

Starling Chevrolet responded

Thank you for sharing your experience with your GMC Yukon XL oil change. We’re happy the service was prompt and the waiting area with complimentary popcorn kept you comfortable. We look forward to helping you again.

June 19, 2026

Dealership Rating
Employee Rating

Toby was very helpful when I brought my car in for service the other day More

by jofrye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 19, 2026

Starling Chevrolet responded

Thank you for sharing your positive experience when you brought your Chevrolet Silverado 1500 in for service. We’re glad our team could assist you and appreciate the five-star rating. We look forward to helping you again.

June 17, 2026

Dealership Rating
Employee Rating

Always have great service at Starling Chevrolet! Service Dept has great customer service over other dealerships around town. More

by meredithwjewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Starling Chevrolet responded

Thank you for the 5-star review and for trusting us with your Cadillac service. We’re pleased our service department exceeded expectations compared to other local providers. We look forward to welcoming you back soon.

June 07, 2026

Dealership Rating
Employee Rating

Great job! The wait time was nothing. Everything turned out great. Thanks for a good job. More

by Bam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Starling Chevrolet responded

Thank you for sharing your experience with your Chevrolet 1500 service. Shane and our service team are glad the wait time was minimal and that everything turned out well. We appreciate your trust in us.

June 04, 2026

Dealership Rating
Employee Rating

The dealership is very good. This rating service device is awful. It hasn't worked before when it tried to contact me. More

by vking5000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Starling Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Starling Chevrolet are glad to have you as a customer.

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