Shane Nicely
Shane Nicely at Starling Chevrolet

Shane Nicely | Page 3

Service Advisor

Starling Chevrolet

1607 N Hwy 17
Mt Pleasant, SC 29464

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4.8
409 Reviews
4.8

409 Reviews

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409 Reviews of Shane Nicely

June 17, 2026

Dealership Rating
Employee Rating

Always have great service at Starling Chevrolet! Service Dept has great customer service over other dealerships around town. More

by meredithwjewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 17, 2026

Starling Chevrolet responded

Thank you for the 5-star review and for trusting us with your Cadillac service. We’re pleased our service department exceeded expectations compared to other local providers. We look forward to welcoming you back soon.

June 07, 2026

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Great job! The wait time was nothing. Everything turned out great. Thanks for a good job. More

by Bam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 07, 2026

Starling Chevrolet responded

Thank you for sharing your experience with your Chevrolet 1500 service. Shane and our service team are glad the wait time was minimal and that everything turned out well. We appreciate your trust in us.

June 04, 2026

Dealership Rating
Employee Rating

The dealership is very good. This rating service device is awful. It hasn't worked before when it tried to contact me. More

by vking5000
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 04, 2026

Starling Chevrolet responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Starling Chevrolet are glad to have you as a customer.

June 02, 2026

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Employee Rating

They are the worst car dealership to work with, these loan companies need to know how they change the customers application so they can get approved and I will be the one to let them know! More

by Candy
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No
Jun 07, 2026

Starling Chevrolet responded

Candy, we're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with you and our team here. Please reach out to us at your convenience. Thank you for your time.

June 01, 2026

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Great service when I came threw the door i would definitely be coming back there for service More

by twinlee1
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Wilson, Michael Lamar

Jun 04, 2026

Starling Chevrolet responded

Thank you for choosing Starling Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 25, 2026

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Employee Rating

Needs a Receptionist to answer and route calls and a Scheduler. Had to speak with an individual via phone. More

by dominick.cobbs
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joey Sarro JR

May 27, 2026

Starling Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing Starling Chevrolet.

May 14, 2026

Dealership Rating
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Very good service. Kept in touch and communicated all items that needed addressing as well as prices More

by Craig
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
May 14, 2026

Starling Chevrolet responded

Thank you for the five-star rating and positive feedback. We’re glad Shane and the service team kept you updated on everything needed and the pricing for your GMC. We look forward to assisting you again.

May 11, 2026

Dealership Rating
Employee Rating

I asked for someone to simply check the lever on my seat as it felt stuck and wouldn’t adjust at the same time as my oil change and I was told they would have to keep it for two days for the techs to look a More

by whitneymoore72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
May 15, 2026

Starling Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 11, 2026

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Employee Rating

Great customer service and support. Very satisfied. Highly recommend the Great service team and excellent customer support More

by JOHNSONBENJAMIN91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 11, 2026

Starling Chevrolet responded

We appreciate your recommendation of our service team and are glad you’re very satisfied with the support for your Chevrolet Trailblazer. Shane and the crew will be thrilled to learn their efforts made a difference. We look forward to assisting you again.

January 05, 2026

Dealership Rating
Employee Rating

For the most part my experience seemed good but unfortunately found things wrong with my car that I didn’t not notice when I bought the car and that the dealer I think should have pointed out More

by cbk316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

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