Shane Nicely | Page 7

Shane, Mike, Kelly and the whole service team at Starling are awesome. They treat their customers well and maintain my car with excellence. are awesome. They treat their customers well and maintain my car with excellence. More

by JP Verified Customer Verified Customer

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Courteous, comfortable waiting area, friendly staff. Hali Kirk made sure that I received all the information that concerned my vehicle. Hali Kirk made sure that I received all the information that concerned my vehicle. More

by flowitme5 Verified Customer Verified Customer

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Was at Starling for a scheduled oil change and tire rotation on my new Trax. The staff was very helpful and personable. The service was done within an hour. Was treated to a very nice muffin as a Thank rotation on my new Trax. The staff was very helpful and personable. The service was done within an hour. Was treated to a very nice muffin as a Thank you gift. Love my car and it’s nice having a dealership in Mount Pleasant. More

by LEVINECAROL93 Verified Customer Verified Customer

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I bought my Tahoe here 2 years ago. A great experience and always great service. Thank you! A great experience and always great service. Thank you! More

by ORLEWIS3 Verified Customer Verified Customer

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The Starling Chevrolet service advisor, Shane Nicely, was exceptional! What a competent, customer satisfaction-oriented gentleman. In fact, everyone I spoke with fit that description. The service departme exceptional! What a competent, customer satisfaction-oriented gentleman. In fact, everyone I spoke with fit that description. The service department customer amenities and waiting area are well designed and comfortable.bbbbbbbbbbbbbbb I only wish the GM parts and service pricing could be more affordable and competitive. More

by ralphecharles Verified Customer Verified Customer

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My Tahoe was towed into Starling Chevrolet by AAA and left at the service department. Starling service associate told me the fuel pump module had failed on my 2021, and it was replaced. My Tahoe was deli left at the service department. Starling service associate told me the fuel pump module had failed on my 2021, and it was replaced. My Tahoe was delivered to my house after it was repaired. I had knee replacement surgery a week before my Tahoe stopped running, so I am grateful that Starling delivered my Tahoe to my house after the repair. Only suggestions I have to improve the experience is: 1. The service representative should have called me to let me know my Tahoe was in their hands and to tell me what was wrong with my Tahoe. 2. My wife was driving my Tahoe when the Tahoe just stopped running while she was drink to our neighborhood, there was no prior warning. The Tahoe just stopped running and couldn’t be started again. This is a key safety issue that needs to be addressed with a safety recall notice. If this had happened on one of our busy highways or bridges, the outcome could have been an accident or worse. More

by engrmason Verified Customer Verified Customer

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Thank you, Shane, for everything you do each time I bring my vehicle in for service. I appreciate your professionalism and concern regarding my vehicle. my vehicle in for service. I appreciate your professionalism and concern regarding my vehicle. More

by volstn44 Verified Customer Verified Customer

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Mr. Nicely is the reason we use Starling! His professionalism, sense of urgent, and knowledge are exceptional! professionalism, sense of urgent, and knowledge are exceptional! More

by cbtcharleston Verified Customer Verified Customer

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They were on time and very efficient. All the necessary work was completed and they advised of future maintenance items that will need to be addressed. All the necessary work was completed and they advised of future maintenance items that will need to be addressed. More

by BRAD.DAWES082255 Verified Customer Verified Customer

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Awesome service as always! Joey in parts did a great job getting my tire quickly. Joey in parts did a great job getting my tire quickly. More

by dpowell2257 Verified Customer Verified Customer

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