Shane Nicely | Page 6

Michael in Service gave me the best customer support I have ever received consistently. It was an excellent experience that will keep me coming back to this dealership for service. have ever received consistently. It was an excellent experience that will keep me coming back to this dealership for service. More

by mzimmerpilot Verified Customer Verified Customer

Report | Print

I love the Chevy dealership in Mt Pleasant- I have leased 2 cars here in the past 4 years and was so happy to deal with Chip on both occasions- I always feel that above all he’s so honest and makes the whole 2 cars here in the past 4 years and was so happy to deal with Chip on both occasions- I always feel that above all he’s so honest and makes the whole process so quick and simple. I just had my car serviced by Michael Patraude and he’s great too- he kept me informed the entire time and everything was done to my satisfaction… I even got a red velvet cake on the way out! Great sales always great service!! Thank you More

by AOSTA34 Verified Customer Verified Customer

Report | Print

This dealership is wonderful everything was so professional and the service advisor explained everything and her knowledge was exceptional.. professional and the service advisor explained everything and her knowledge was exceptional.. More

by d.bikerider02 Verified Customer Verified Customer

Report | Print

A wonderful first experience at this dealership! They underpromised on timing and overdelivered. My Suburban was ready quickly. They underpromised on timing and overdelivered. My Suburban was ready quickly. More

by EROBINSON Verified Customer Verified Customer

Report | Print

They were very helpful in getting my car serviced quickly. The staff were very polite and professional. quickly. The staff were very polite and professional. More

by teresalauterbach40 Verified Customer Verified Customer

Report | Print

Service writer and sales is great from a customer interaction side. What I don’t appreciate as a consumer is scheduling an appointment on one day and finding out my car had not been taken in until interaction side. What I don’t appreciate as a consumer is scheduling an appointment on one day and finding out my car had not been taken in until the following day. So the additional inconveniences of juggling transportation and extra fees for Ubers etc. That part wasn’t cool. Don’t schedule someone if you can’t put them in on their scheduled day. More

by jazzyredhead Verified Customer Verified Customer

Report | Print

No loaner was offered after car was towed in and service couldn’t be finalized for 2 weeks. Very understaffed. Some phone calls not returned. Manager was very apologetic and offered a car wash. couldn’t be finalized for 2 weeks. Very understaffed. Some phone calls not returned. Manager was very apologetic and offered a car wash. More

Report | Print

Shane is by far the best service agent I have ever worked with! He tells me everything I need to watch and reminds me things that are important!! I will always trust him to help me with my automobiles!! Grea with! He tells me everything I need to watch and reminds me things that are important!! I will always trust him to help me with my automobiles!! Great guy! Thanks jim More

by jimotte55 Verified Customer Verified Customer

Report | Print

I was very pleased with the service. Everyone I spoke with was friendly and competent, my truck was clean when I picked it up, and the cost for the work performed was reasonable. My SMAL Everyone I spoke with was friendly and competent, my truck was clean when I picked it up, and the cost for the work performed was reasonable. My SMALL grievance is that my truck was ready about 30 minutes later than promised. I understand things sometimes run longer than anticipated, but time matters. I like to utilize every minute. More

by brenjball Verified Customer Verified Customer

Report | Print

Very professional, polite, quick service. Kelly in the service center is fantastic! Totally will recommend. Kelly in the service center is fantastic! Totally will recommend. More

by LGMORALES130 Verified Customer Verified Customer

Report | Print