Shane Norsworthy | Page 5

Typical bait and switch George and Shane both are clear representations of why car dealers have the slimy reputation they do. Advertisement says $2k off mrsp, they say msrp + George and Shane both are clear representations of why car dealers have the slimy reputation they do. Advertisement says $2k off mrsp, they say msrp +$5k and that the mistake is an advertising agency mistake or Ford's mistake depending on who you ask. WF0DP3THXG4116158 Is the car in question. Bait and switch, false advertising, whatever you want to call it. More

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Best Test Drive Ever!!! Jay Acevedo our salesman was great, he answered all our questions and showed us things about the truck that we would not have thought to ask. We have Jay Acevedo our salesman was great, he answered all our questions and showed us things about the truck that we would not have thought to ask. We have never had a better test drive. Jay was very nice to work with and he knew about the truck he was selling. Will Bozeman in finance was nice and worked hard to get us into the payment that we were comfortable. Thank you both for make our buying experience a pleasurable one. More

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Great Experience Sarita was wonderful, she took her time and showed me all my options, She showed me the Escape that I wanted, She was professional happy and answere Sarita was wonderful, she took her time and showed me all my options, She showed me the Escape that I wanted, She was professional happy and answered any questions I had. Vincent also was very professional. Last Sunday I went to Lakeland Ford I had an appointment the sales person wasn't there, they wouldn't work with me told me to go home a save my money for a down payment. Parks with Vincent and Sarita help gave me options that I could live with. Thank you More

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Great servise I purchased a car from Brandon ford and there service dept. was the worst. I had few issue with my care and had to file a lemon law. Ford was great an I purchased a car from Brandon ford and there service dept. was the worst. I had few issue with my care and had to file a lemon law. Ford was great and purchased my car and offered me to replace my car. Parks Ford was great since I did not purchase my previous car. Robert jumped the day he seen me coming and knew I did not have a sale. Vincent and Robert went above and beyond getting me the car I wanted. He was so great we ended up purchasing another car for my wife. More

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Leasing A New Car I leased a new Ford Explorer from Park's Ford of Wesley Chapel and received excellent treatment from Sarita Rangar, our sales consultant and Sean Nors I leased a new Ford Explorer from Park's Ford of Wesley Chapel and received excellent treatment from Sarita Rangar, our sales consultant and Sean Norsworthy, General Sales Manager. Their knowledge of Ford's product line was outstanding. Sean located the exact Explorer that we wanted to lease. Sarita was very helpful in demonstrating all the features in our beautiful new Explorer. Carlos Gonzalez, business manager, helped to make the leasing and financing transaction easy to understand. He is an expert at his job. More

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Easy buying a Certified Pre-Owned Fusion I got a certified pre-owned Ford Fusion from the kind folks of Parks Ford of Wesley Chapel. I was referenced to their dealerships by one of the family I got a certified pre-owned Ford Fusion from the kind folks of Parks Ford of Wesley Chapel. I was referenced to their dealerships by one of the family owners of Parks Auto Group and living in Miami, was surprised by how smooth everything went. Shane and Frank were who I dealt with principally and were very professional and NOT PUSHY! The car was shipped down from Wesley Chapel in a matter of hours (although I wish for slightly cheaper) and was in the exact condition as seen depicted in the photos. More

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Poor customer service from manager Pissed consumer report on Ford dealership I'm an intelligent, 20-year Air Force veteran with 100% disability. I mention that as a character refere Pissed consumer report on Ford dealership I'm an intelligent, 20-year Air Force veteran with 100% disability. I mention that as a character reference. I purchased a vehicle on the evening of 11/17/15. Within 12 hours (the morning of 11/18/15) of purchasing a 2000 Mercury Grand Marqui from Parks Ford of Wesley Chapel, (David Bonsey was the salesman and one of the managers or financial wizards had to put their approval on purchase), I had buyers remorse and attempted to explain the facts and "whys" I didn't want the car. AFTER purchase I looked up Kelly blue book value and found it to be half of "THE GREAT DEAL" they were giving me. I paid $7,000 for a car listed in Kelly Blue Book with a value of $2051.00-$2901.00. I'm not driving the car so I've not put miles on it. They won't return my call, always with other customers. Made mistake of paying cash so I can't stop payment of check. Today is 11/12/15 and I still haven't heard from either customer service, sales, or manager. I have a feeling they are simply waiting out 72 hours so I will NEVER get my money back. More

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Memorable I have to be honest I thought it was a gimmick. But to my surprise it wasn't. DION FORBES (my salesperson) & CHRIS FERRIS (finance person) were wonder I have to be honest I thought it was a gimmick. But to my surprise it wasn't. DION FORBES (my salesperson) & CHRIS FERRIS (finance person) were wonderful. They made the buying experience stress free. I can't say enough about my experience. Still today I'm smiling because they went above and beyond my expectations. I absolutely love my new truck. I will recommend Parks of Wesley Chapel to everyone wanting to get a new or used vehicle. More

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Made the right choice! The staff at Parks Ford are amazing! Everyone from the sales people Brett Rumford and Dion Forbes, management Duber and Shane, and Chris in finance we The staff at Parks Ford are amazing! Everyone from the sales people Brett Rumford and Dion Forbes, management Duber and Shane, and Chris in finance were welcoming and professional. I would recommend them to anyone looking for a comfortable, no pressure experience. These guys are great! More

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Great sales experience Dorian, Duber, Shane and Carlos was awesome, they worked hard on our deal and got us a cheaper car payment.. These dealership is awesome!! Thanks guys Dorian, Duber, Shane and Carlos was awesome, they worked hard on our deal and got us a cheaper car payment.. These dealership is awesome!! Thanks guys.. More

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