Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
207 Reviews
4.7

207 Reviews

Write a Review

207 Reviews of Shane Ralston

June 21, 2026

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Employee Rating

Excellent customer service! I’m very thankful for the representative’s professionalism and commitment to me as a customer. The work was very timely and I got to enjoy the rest o More

by EVANGELISTMJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Juan Valenzuela

Jun 21, 2026

McLarty Honda responded

Thank you for recognizing Shane’s professional attention during your Honda CR-V service. We’re glad the timely work let you enjoy the rest of your day. We look forward to assisting you again.

June 18, 2026

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McLarty Honda is an Excellent Dealership, got an oil change and tire rotation. Very Satisfied More

by vessiebrown
Service Price Transparency
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Recommend Dealer
Yes
Jun 18, 2026

McLarty Honda responded

It’s great to hear your Honda CR-V is performing well after the oil change and tire rotation. Shane is pleased we could provide a quick and satisfying service experience. Thank you for sharing your positive feedback; we look forward to assisting you again.

June 17, 2026

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Cole got me in and out quickly as usual. He was very informed about what needed to be done. The dealership is friendly and comfortable to wait in. More

by STUCAR98
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cole Burroughs

Jun 18, 2026

McLarty Honda responded

We’re glad our team could help your Honda Pilot get the attention it needed quickly. Thank you for highlighting our welcoming and comfortable service area.

June 17, 2026

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The treatment was good. The staff who took care of my car was courteous knowledgeable and efficient, a courtesy vehicle was also provided and my air conditioning is working More

by KAMESA05
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Recommend Dealer
Yes
Jun 18, 2026

McLarty Honda responded

Thank you for sharing your experience with our service team on your Honda CR-V. We’re glad our staff provided courteous, knowledgeable, and efficient care, and that the courtesy vehicle was helpful. It’s great to know your air conditioning is working well and we look forward to assisting you again.

June 17, 2026

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Quick and easy service on my CRV Hybrid! Efficient and professional check-in. I recommend McLarty’s More

by MLATENDRESSE
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Recommend Dealer
Yes
Jun 17, 2026

McLarty Honda responded

We’re pleased our team handled your Honda CR-V Hybrid service promptly and made check-in smooth. Your recommendation means a lot to us.

June 17, 2026

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I waited over 5 hours for a battery and anew fuel cap! !!!! I literally watched a 2 hour movie before anyone started on my car. The sales guys felt so bad they started asking for updates on my car for me!! More

by Cefrazier5
Service Price Transparency
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Recommend Dealer
No
Jun 21, 2026

McLarty Honda responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and ensure this doesn't happen again.

June 16, 2026

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The lines of communication are fabulous, from check in to completion of service or diagnostic there is clear, direct communication. About processes and pricing. More

by JUDITH.SANDERS
Service Price Transparency
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Recommend Dealer
Yes
Jun 16, 2026

McLarty Honda responded

It’s great to hear our updates kept you informed throughout the service process. We aim for transparency around procedures and pricing, and we’re pleased this was reflected in your visit. Thank you for trusting us with your Honda service.

June 16, 2026

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Is great attention and great service everything is ok is alright thank you for the attention and service More

by ELBONO2U
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Recommend Dealer
Yes
Jun 16, 2026

McLarty Honda responded

We’re thrilled Shane provided the attentive service your Accord Hybrid needed and that everything went smoothly. Thank you for trusting us with your vehicle and sharing your feedback. We look forward to assisting you again.

June 16, 2026

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The Representatives are nice, I feel the wait time is just too long if waiting on your vehicle More

by johnson.marionde
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Recommend Dealer
Yes
Jun 16, 2026

McLarty Honda responded

Thank you so much for taking the time to share your feedback with us. If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

June 14, 2026

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Always courteous and takes the time to explain the situation to you and gives you the best options. More

by PMCGUIRE6
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Recommend Dealer
Yes

Other Employees Tagged: Justin in service was great

Jun 15, 2026

McLarty Honda responded

We appreciate your kind words about Shane’s courtesy and clear explanations during your Honda Accord service. It’s rewarding to know the options we provided met your needs. Thanks for the 5-star rating.

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