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Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
192 Reviews
4.7

192 Reviews

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192 Reviews of Shane Ralston

June 04, 2026

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Employee Rating

The staff was very friendly, helpful and attentive. I felt as though my questions and concerns were heard and answered. More

by jannel_parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Frazier, Sidney Buckner , Justin in the service dept. And Rosa (shuttle)

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June 04, 2026

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I have bought cars from McLarty for many years, and I have always received great service. More

by SPOMTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

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Jun 04, 2026

McLarty Honda responded

It’s wonderful to hear our team has continued to provide the dependable service you expect for your Honda CR-V Hybrid. We appreciate your loyalty over the years and look forward to assisting you again.

June 03, 2026

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Excellent service and communication. I made an appointment for oil change before hand and was taken care of promptly even with extra services added after my arrival. More

by tlove501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 03, 2026

McLarty Honda responded

It’s great to know our team provided clear communication and prompt service for your Honda CR-V Hybrid. We’re pleased we could fit in your scheduled oil change and handle the extra work smoothly when you arrived. Shane looks forward to assisting you again soon.

June 03, 2026

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Employee Rating

Honda dealership is at the top of the line. Honda has experienced salesman and experience mechanics. More

by Dyann.beasley
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

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Jun 03, 2026

McLarty Honda responded

We’re pleased to hear you found our sales team knowledgeable and our technicians skilled. It’s great your HR-V service went smoothly. We appreciate your trust in us and look forward to assisting with your next visit.

June 02, 2026

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Very professional and friendly staff. Waiting area is always neat and clean. Would highly recommend. More

by WFOY
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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June 01, 2026

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Quick & efficient . 1st visit left a positive impression. Wouldn’t hesitate to schedule another appt More

by Holeinonezig
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cole

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Jun 01, 2026

McLarty Honda responded

Thank you for sharing your positive experience with the service on your Honda CR-V Hybrid. We’re glad the quick and efficient visit left a strong impression and look forward to your next appointment.

May 31, 2026

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Took an hour longer than it was quoted to take me and it was incredibly expensive. More

by Jen
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Service Communication
Recommend Dealer
No
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May 31, 2026

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Diligent in customer satisfaction! Went out of their way to find out and solve what was wrong with our used car we purchased. More

by sheree.ororke
Recommend Dealer
Yes

Other Employees Tagged: Shane Ralston

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May 31, 2026

McLarty Honda responded

We’re glad Shane took the time to diagnose and resolve the issue with your Hyundai Tucson. Thank you for recognizing our efforts, and we look forward to supporting you again.

May 31, 2026

Dealership Rating
Employee Rating

Diligent in customer satisfaction! Went out of their way to find out and solve what was wrong with our used car we purchased. More

by sheree.ororke
Recommend Dealer
Yes

Other Employees Tagged: Shane Ralston

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May 31, 2026

McLarty Honda responded

Shane and our service team were happy to go the extra mile to uncover and fix the issue with your pre-owned Hyundai Tucson. Thank you for the 5-star rating and for trusting us with your vehicle.

May 30, 2026

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Employee Rating

Received "The Works" on May 26 in less than an hour. Very Good! Thank You! More

by jampollhsv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin

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May 30, 2026

McLarty Honda responded

We’re glad The Works on your Honda Pilot was wrapped up in under an hour on May 26. Shane and our service team appreciate your feedback. Feel free to reach out whenever you need assistance.

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