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Shane Ralston
Shane Ralston at McLarty Honda

Shane Ralston | Page 2

Service Manager

McLarty Honda

10 Colonel Glenn Court
Little Rock, AR 72210

4.7
207 Reviews
4.7

207 Reviews

Write a Review

207 Reviews of Shane Ralston

June 13, 2026

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Employee Rating

Once the sale was done they couldn't get us out of there fast enough. We needed a couple of things done and we're told we would have to come back. We were not local to the dealership. More

by postscript312
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ed Jacobs, Jonathan Frazier

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Jun 14, 2026

McLarty Honda responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

June 12, 2026

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Employee Rating

Great service and friendly salespeople any time I have been there. I have been a customer for more than 15 years! More

by SPOMTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 12, 2026

McLarty Honda responded

It’s great to hear our service and sales teams have been welcoming every time you’ve visited. Shane and our staff appreciate your loyalty to Honda over the past 15 years.

June 11, 2026

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Employee Rating

Took my old CRV on for it's 185,000 maintenance. Struts needed replacement. Up until this maintenance the car only needed standard maintenance. Wife and I decided that it was time for a new CRV. More

by hartzer2003
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel, London Walker

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Jun 11, 2026

McLarty Honda responded

Congratulations on your new Honda CR-V. We’re glad Tony made moving on from your well-traveled CR-V effortless after its strut service. Thank you and your wife for letting us assist with both maintenance and your next purchase.

June 11, 2026

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Employee Rating

No comment. Changing oil is a must. I will continue to get my oil changed at Honda More

by L.WILBON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jun 17, 2026

McLarty Honda responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon!

June 07, 2026

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Employee Rating

The service manager was supper and the lady that drove me home great and such a good driver More

by Dennis Ducker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 07, 2026

McLarty Honda responded

Thank you for the five-star rating. We’re delighted Shane provided attentive support and our driver ensured a safe, comfortable trip home after your Honda service. We appreciate you sharing your experience.

June 06, 2026

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Employee Rating

I appreciated the timeliness, the ease of service, and explanation of what additional services were needed. The service rep was professional. More

by atecaforeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 06, 2026

McLarty Honda responded

It’s great to hear that Shane delivered timely, easy service and clearly explained the additional work needed on your Honda CR-V Hybrid. Thanks for recognizing our team’s professionalism and clarity. We look forward to helping you again!

June 06, 2026

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Employee Rating

The McLarty Honda dealership has an excellent service department. The service advisors are courteous, knowledgeable and helpful. I purchased my first Honda from them in 2013 and have never considered More

by wjbillgoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Zach Jones

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Jun 06, 2026

McLarty Honda responded

It’s wonderful to hear our service department has earned your trust over the years. We appreciate your loyalty since your first Honda in 2013 and are glad our advisors were so courteous and helpful with your Honda CR-V Hybrid. We look forward to assisting you for many more miles.

June 04, 2026

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Employee Rating

Got appointment when requested for an oil change. They checked the car and requested several services basen on age of car and one based on condition they found More

by mlcruce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 05, 2026

McLarty Honda responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing McLarty Honda!

June 04, 2026

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Employee Rating

The staff was very friendly, helpful and attentive. I felt as though my questions and concerns were heard and answered. More

by jannel_parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Frazier, Sidney Buckner , Justin in the service dept. And Rosa (shuttle)

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Jun 05, 2026

McLarty Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future needs. Thank you for choosing McLarty Honda.

June 04, 2026

Dealership Rating
Employee Rating

I have bought cars from McLarty for many years, and I have always received great service. More

by SPOMTREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McDaniel

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Jun 04, 2026

McLarty Honda responded

It’s wonderful to hear our team has continued to provide the dependable service you expect for your Honda CR-V Hybrid. We appreciate your loyalty over the years and look forward to assisting you again.

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