Shane Stegeman
Shane Stegeman at Rapids Honda

Shane Stegeman | Page 6

Part Manager

Rapids Honda

1950 Gateway Dr NW
Coon Rapids, MN 55448

not yet
rated
110 Reviews
not yet
rated

110 Reviews

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110 Reviews of Shane Stegeman

March 02, 2020

Dealership Rating
Employee Rating

Service for vehicle was as promised and on time. Service staff friendly and customer service oriented. No problems or issues. Everything delivered as promise More

by pronza0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 02, 2020

Rapids Honda responded

Thank you, Pronza, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 26, 2020

Dealership Rating
Employee Rating

Warranty work First time to Rapids Honda with my recently purchased used Ridgeline. Service was great and the work was done same day with no issues. Great job! More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 27, 2020

Rapids Honda responded

Hey Scott, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Ridgeline! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 26, 2020

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Employee Rating

great, quick service I'm so glad that there is now a Honda dealership closer to my home! The facility is beautiful and the service was quick. I was able to use a discount More

by kristin.n.mack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 26, 2020

Rapids Honda responded

Kristin, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 24, 2020

Dealership Rating
Employee Rating

The communication and transparency is terrible. I've already had two issues with satisfaction in the first 6 months. Contacted the general manager and still have not had my call returned.. More

by erickusch
Recommend Dealer
No

Other Employees Tagged: Adam Johnson, Roy Lacey

Mar 12, 2020

Rapids Honda responded

Eric, we are very sorry to hear that you are dissatisfied with your experience here at Rapids Honda and apologize for the lack of communication. This does not reflect the standards we have set for ourselves and we will continue to work on getting this resolved. We appreciate your feedback and hope we can make it right! Ken Grantwit (952) 207-7887 kgrantwit@rapidshonda.com

February 24, 2020

Dealership Rating
Employee Rating

In my visit I was amazed with the Service I got from In my visit I was amazed with the Service I got from the service person. They was very helpful people. Thanks for all service you giving to us. More

by astutata
Recommend Dealer
Yes

Other Employees Tagged: Austin Chandara

Feb 24, 2020

Rapids Honda responded

Hi! Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 18, 2020

Dealership Rating
Employee Rating

servivce shane handled my car just great would tell other people to use rapids honda i will be back for more service it was hangled fast More

by hondabobb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2020

Rapids Honda responded

Thank you, hondabobb! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda. Sincerely, Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2020

Dealership Rating
Employee Rating

The staff I worked with were very friendly and professional. The coon rapids dealership always goes above and beyond, and I am always satisfied with the service I receive. More

by hannah.prine
Recommend Dealer
Yes
Feb 17, 2020

Rapids Honda responded

Hi Hannah, Thank you so much for your wonderful review! We are thrilled that Shane and the team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you and hope you enjoy your new car and thank you for choosing Rapids Honda! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 17, 2020

Dealership Rating
Employee Rating

Every one was helpful and professional. So far the work done on my CR-V was done to my satisfaction. No complaints. Will come back when the need arises. More

by barb.kosciolek
Recommend Dealer
Yes
Feb 17, 2020

Rapids Honda responded

Hi Barb, Here at Rapids Honda, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 13, 2020

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Employee Rating

"Great staff" I've had both of my vehicles in for an oil change and various repairs, and each time the whole staff I have dealt with has been friendly and courteous More

by armst22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chad Zastrow , Amy Tovar, Moua Xiong

Feb 13, 2020

Rapids Honda responded

It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda and for being a loyal customer. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

February 10, 2020

Dealership Rating

It was fine My visit was fine. Oil change, recall fix, and couple other required fixes. Things went well. It cost me money. It was what I expected. Nothing wowed More

by bush.adam
Quality Of Work
Price
Recommend Dealer
Yes

Other Employees Tagged: Camryn Bliayang, Steve Mackey

Feb 10, 2020

Rapids Honda responded

Hi Adam, We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit. Ken Grantwit (952) 207-7800 kgrantwit@rapidshonda.com

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