Service
for vehicle was as promised and on time. Service staff friendly and customer service oriented. No problems or issues. Everything delivered as promise
for vehicle was as promised and on time. Service staff friendly and customer service oriented. No problems or issues. Everything delivered as promised that day.
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by pronza0
Verified Customer
Verified Customer
Mar 02, 2020 -
Rapids Honda responded
Thank you, Pronza,
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda, we look forward to having you as one of our valued customers for many more years to come!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Warranty work
First time to Rapids Honda with my recently purchased used Ridgeline. Service was great and the work was done same day with no issues. Great job!
First time to Rapids Honda with my recently purchased used Ridgeline. Service was great and the work was done same day with no issues. Great job!
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by Scott
Verified Customer
Verified Customer
Feb 27, 2020 -
Rapids Honda responded
Hey Scott,
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new Ridgeline! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
great, quick service
I'm so glad that there is now a Honda dealership closer to my home! The facility is beautiful and the service was quick. I was able to use a discount
I'm so glad that there is now a Honda dealership closer to my home! The facility is beautiful and the service was quick. I was able to use a discount coupon for my service, and I love a discount!
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by kristin.n.mack
Verified Customer
Verified Customer
Feb 26, 2020 -
Rapids Honda responded
Kristin, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The communication and transparency is terrible. I've
already had two issues with satisfaction in the first 6 months. Contacted the general manager and still have not had my call returned..
already had two issues with satisfaction in the first 6 months. Contacted the general manager and still have not had my call returned..
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by erickusch
Verified Customer
Verified Customer
Other Employees Tagged:
Adam Johnson, Roy Lacey
Mar 12, 2020 -
Rapids Honda responded
Eric, we are very sorry to hear that you are dissatisfied with your experience here at Rapids Honda and apologize for the lack of communication. This does not reflect the standards we have set for ourselves and we will continue to work on getting this resolved. We appreciate your feedback and hope we can make it right!
Ken Grantwit
(952) 207-7887
kgrantwit@rapidshonda.com
In my visit I was amazed with the Service I got from
In my visit I was amazed with the
Service I got from the service person. They was very helpful people. Thanks for all service you giving to us.
In my visit I was amazed with the
Service I got from the service person. They was very helpful people. Thanks for all service you giving to us.
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by astutata
Verified Customer
Verified Customer
Other Employees Tagged:
Austin Chandara
Feb 24, 2020 -
Rapids Honda responded
Hi! Thank you for your business and for this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
servivce
shane handled my car just great would tell other people to use rapids honda i will be back for more service it was hangled fast
shane handled my car just great would tell other people to use rapids honda i will be back for more service it was hangled fast
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by hondabobb
Verified Customer
Verified Customer
Feb 18, 2020 -
Rapids Honda responded
Thank you, hondabobb!
We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rapids Honda.
Sincerely,
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
The staff I worked with were very friendly and
professional. The coon rapids dealership always goes above and beyond, and I am always satisfied with the service I receive.
professional. The coon rapids dealership always goes above and beyond, and I am always satisfied with the service I receive.
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by hannah.prine
Verified Customer
Verified Customer
Feb 17, 2020 -
Rapids Honda responded
Hi Hannah,
Thank you so much for your wonderful review! We are thrilled that Shane and the team had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you and hope you enjoy your new car and thank you for choosing Rapids Honda!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
Every one was helpful and professional. So far the work
done on my CR-V was done to my satisfaction. No complaints. Will come back when the need arises.
done on my CR-V was done to my satisfaction. No complaints. Will come back when the need arises.
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by barb.kosciolek
Verified Customer
Verified Customer
Feb 17, 2020 -
Rapids Honda responded
Hi Barb,
Here at Rapids Honda, customer satisfaction is our #1 priority. We always do your best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
"Great staff"
I've had both of my vehicles in for an oil change and various repairs, and each time the whole staff I have dealt with has been friendly and courteous
I've had both of my vehicles in for an oil change and various repairs, and each time the whole staff I have dealt with has been friendly and courteous. I have dealt with Chad for years, and he is the best!
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by armst22
Verified Customer
Verified Customer
Other Employees Tagged:
Chad Zastrow
, Amy Tovar, Moua Xiong
Feb 13, 2020 -
Rapids Honda responded
It has been a pleasure serving you. Quality customer service is always our number one priority so we're happy to hear that we met your expectations. Thank you again for choosing Rapids Honda and for being a loyal customer.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com
It was fine
My visit was fine. Oil change, recall fix, and couple other required fixes. Things went well. It cost me money. It was what I expected. Nothing wowed
My visit was fine. Oil change, recall fix, and couple other required fixes. Things went well. It cost me money. It was what I expected. Nothing wowed me. Nothing disappointed me. I don't really have an opinion one way or another but they've emailed 8 times in a week for a review.
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by bush.adam
Verified Customer
Verified Customer
Other Employees Tagged:
Camryn Bliayang, Steve Mackey
Feb 10, 2020 -
Rapids Honda responded
Hi Adam,
We are very happy to have provided you with a positive experience! We sincerely value your business and look forward to your next visit.
Ken Grantwit
(952) 207-7800
kgrantwit@rapidshonda.com