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Shane Stegeman
110 Reviews
110 Reviews of Shane Stegeman
February 09, 2020
Car service Excellent service, easy to get appointment, recommended correct items for service. Service agent was very friendly. Facility is very clean and have fr Excellent service, easy to get appointment, recommended correct items for service. Service agent was very friendly. Facility is very clean and have free coffee and tea available for customer waiting for service. More
by tahir.khan
Verified CustomerOther Employees Tagged: Austin Chandara, Luke Khilans
February 03, 2020
I really have to say that my entire experience at Rapids Honda was Awesome! After getting the original repair finished they found 4 other problems that needed to be addressed. After getting my "ok" they com Honda was Awesome! After getting the original repair finished they found 4 other problems that needed to be addressed. After getting my "ok" they completed all the repairs in a timely fashion while keeping me informed of the work being done. Then they washed my car!!! I will definitely be back to Rapids Honda to purchase my new CRV when the time comes. More
by cacords
January 29, 2020
I brought my 2019 Passport in to diagnose and fix the reason the rear hatch would not open with my foot sweeping under the rear bumper. This is the 2nd time I have had it with the service dept for the sa reason the rear hatch would not open with my foot sweeping under the rear bumper. This is the 2nd time I have had it with the service dept for the same problem The service manager was excellent in trying to fix the problem This apparently is a known problem when car is equipped with the trailer hitch option Ultimately the problem was not resolved and not because of lack of understanding or professionalism on the service staff but a clear defect with the product itself I will give it a short time and bring it in one more time to hopefully getting the problem fixed or will look into another course of action Again the staff has tried their best to fix this and this is the only reason I am going to give them time to get a fix from Honda More
by ceskoog
Other Employees Tagged: Chad Zastrow
January 29, 2020
Found a Civic online that I wanted to test drive. Came in and tried it out. Loved it despite never driving a Honda before. The price was exceptional and the service I got was great as well. and tried it out. Loved it despite never driving a Honda before. The price was exceptional and the service I got was great as well. More
by calebsutton88
Other Employees Tagged: Adam Johnson, Roy Lacey, Nick Mcdonald
January 27, 2020
I took my Pilot to Rapid Honda for a new battery. Shane Stegeman was my serivice writer. He took care of everything I needed and in a very timely manner. This dealer site is the only dealer I will bring m Stegeman was my serivice writer. He took care of everything I needed and in a very timely manner. This dealer site is the only dealer I will bring my Honda for service. I have a great trust with Shane and Brian Nordstrom the technician. I always feel comfortable in having both of them takes care of my auto needs. Thank you. Gwen Koop More
by gwen.koop
Other Employees Tagged: Brian Nordstrom
January 24, 2020
Great service! Shane did a great job! Very clean dealership! Shane did a great job getting my check in and kept me up to date on the progress. He was very easy to work with! Thank you, Very clean dealership! Shane did a great job getting my check in and kept me up to date on the progress. He was very easy to work with! Thank you, Dan More
by dan.scott
Other Employees Tagged: Chad Zastrow
January 23, 2020
They were helpful and very polite. They make everything easy to understand and I enjoy going to the dealership! I recommend this place to anyone looking for a car. easy to understand and I enjoy going to the dealership! I recommend this place to anyone looking for a car. More
by Tyler Shaw
Other Employees Tagged: Jihan Moore
January 22, 2020
Shane was polite and friendly. He demonstrated great customer service. He went over my bill with me. He apologized for not having a coupon to lower my bill. He also made recommendations for my next ser customer service. He went over my bill with me. He apologized for not having a coupon to lower my bill. He also made recommendations for my next service appointment. More
by yburris0223
January 19, 2020
It is a pleasant place and very friendly. Enjoying my new purchase and doing business with Honda.would definitely refer others. Good experience so far. purchase and doing business with Honda.would definitely refer others. Good experience so far. More
by nikojn
Other Employees Tagged: Roger Thomas
January 18, 2020
Routine oil change The oil change on my accord was handled by service adviser Shane Stegeman. He also installed the wiper blade inserts properly. Very grateful to him! The oil change on my accord was handled by service adviser Shane Stegeman. He also installed the wiper blade inserts properly. Very grateful to him! More
by charlesfalk
Other Employees Tagged: Austin Chandara, John Cook, Steve Olson
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