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Jordan Giese
Jordan Giese at Ed Morse Ford

Jordan Giese

Service Manager

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.8
14 Reviews
4.8

14 Reviews

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14 Reviews of Jordan Giese

August 05, 2026

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Employee Rating

Good service in and out a free car wash And the truck runs good and it starts good More

by bboots573
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Chad Breuer

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August 01, 2026

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Very professional, nice understanding people, very kind staff, time was efficient, would come back again. More

by Lailany
Recommend Dealer
Yes

Other Employees Tagged: Jay Irwin, Grace Grems, Emily Armstrong, Chad Breuer

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Aug 02, 2026

Ed Morse Ford responded

Thank you for your kind words, Lailany! We appreciate your positive feedback about our professional and understanding staff at Ed Morse Ford. We're glad to hear that your experience was efficient, and we look forward to welcoming you back in the future. Please don’t hesitate to share your experience with others! Sincerely, The Ed Morse Ford Lincoln Team

July 28, 2026

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Expensive and did not answer my questions with out costing more money. Will not bring my car back there. More

by ddrepp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Grace Grems, Emily Armstrong

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Aug 02, 2026

Ed Morse Ford responded

Thank you for your feedback. We understand your concerns regarding the cost and communication during your recent experience at Ed Morse Ford. We strive to provide transparent and helpful service to all our customers. If you'd like to discuss your experience further, please feel free to reach out to us directly. Our team appreciates your input and hopes to improve moving forward. Sincerely, The Ed Morse Ford Lincoln Team

July 25, 2026

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Love the service. The appointment time was right on and my vehicle was done in a appropriate time. More

by SHEEPHUNTER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 03, 2026

Ed Morse Ford responded

Thank you for your positive feedback! We're pleased to hear that you loved the service and that your vehicle was completed in a timely manner. At Ed Morse Ford Muscatine, we strive to provide the best experience possible. We look forward to seeing you again for your next visit! Sincerely, The Ed Morse Ford Lincoln Team

July 18, 2026

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Very professional, helpful, kind, understanding and overall a very good experience, would come back again. More

by Lailany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Irwin, Grace Grems, Emily Armstrong, Chad Breuer

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Aug 03, 2026

Ed Morse Ford responded

Thanks for letting us know how everything went, Lailany! We're pleased to hear that you had a very good experience with us at Ed Morse Ford Muscatine. Your kind words about our professionalism and helpfulness mean a lot to us. We look forward to welcoming you back again soon! Sincerely, The Ed Morse Ford Lincoln Team

June 28, 2026

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Well informed through the whole process. Friendly and pleasant customer service Easy to check pu More

by kaufmom
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emily Armstrong

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Jul 14, 2026

Ed Morse Ford responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Ed Morse Ford to be friendly and well-informed throughout your experience. We strive to provide exceptional customer service, and your feedback is greatly appreciated. Our team looks forward to assisting you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

June 10, 2026

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visit went well, I was kept informed during the visit, will be back in 6 months More

by MIKEHARRISON6972
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems, Emily Armstrong

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May 29, 2026

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Very friendly, and good service. Also the shuttle service is excellent! I am a happy customer. More

by dave.bulcke
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Recommend Dealer
Yes

Other Employees Tagged: Grace Grems, Emily Armstrong , Luke 5 stars

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May 01, 2026

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Appt was as promised work completed on time. Customer service was great and informative. Thx Team More

by mriverdawg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Grace Grems, Emily Armstrong

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May 23, 2026

Ed Morse Ford responded

Thank you for your wonderful review! We’re thrilled to hear that your appointment at Ed Morse Ford Muscatine was timely and that you received great customer service. We appreciate your kind words and hope to see you again soon! The Ed Morse Ford Lincoln Team

April 30, 2026

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Employee Rating

They were so nice and helpful with what I wanted such a great group of people Brandon was so nice and will to work with me More

by lokistorm187
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shane Stoltz, Chase Kruse, Grace Grems, Emily Armstrong, Logan Morgan, Laken Bohling, Chad Breuer, Kemper Carle, Pamala Hovendon

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May 23, 2026

Ed Morse Ford responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience with our team at Ed Morse Ford Muscatine. It’s fantastic to know that Brandon was helpful and accommodating during your visit. We appreciate your kind words and hope to see you again soon! Sincerely, The Ed Morse Ford Lincoln Team

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