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Jordan Giese

Overview Reviews (18)

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Jordan Giese

Service Manager

Ed Morse Ford

3205 US-61
Muscatine, IA 52761

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4.7

18 Reviews

Overview Reviews (18)

4.7

18 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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18 Reviews of Jordan Giese

September 09, 2026

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Employee Rating

Good service with friendly employees. Nice looking waiting room. Helpful online service to schedule an appointment. Nice looking waiting room. Helpful online service to schedule an appointment. More

by A.LOGEL511

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Grace Grems, Emily Armstrong

Sep 20, 2026 -

Ed Morse Ford responded

Thank you for your kind words! We are thrilled to hear that you had a positive experience at Ed Morse Ford. Our team takes pride in providing excellent service, and we are glad you enjoyed our waiting room and online appointment scheduling. We look forward to seeing you again soon! Sincerely, The Ed Morse Ford Lincoln Team

September 03, 2026

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Well mannered attentive to my needs great service and facilities would highly recommend to anyone who has needs facilities would highly recommend to anyone who has needs More

by scottt7-30

Verified Customer

Service Price Transparency

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Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Grace Grems, Emily Armstrong

Sep 20, 2026 -

Ed Morse Ford responded

Thank you for your kind words, Scott! We appreciate your recommendation and are glad to hear that you had a great experience with us at Ed Morse Ford. Our team is dedicated to providing excellent service, and we look forward to assisting you again in the future! Sincerely, The Ed Morse Ford Lincoln Team

September 03, 2026

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I brought the vehicle in to ask a question and they insisted that I leave it to have my question actually checked out. Since i had the time that worked out fine. I don't konw if they would have been so insisted that I leave it to have my question actually checked out. Since i had the time that worked out fine. I don't konw if they would have been so accommodating if the vehicle hadn't been under warranty. More

by craigcwales

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Grace Grems, Emily Armstrong

Sep 20, 2026 -

Ed Morse Ford responded

Thank you for sharing your experience with us, Craig. We appreciate your feedback and are glad to hear that our team was able to accommodate your request. At Ed Morse Ford, we strive to provide quality service for all our customers, whether their vehicle is under warranty or not. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Ed Morse Ford Lincoln Team

September 02, 2026

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your dealership was very unsatisfactory i after having my car there for eight days it never got touched and was told it probably would not be covered by warranty it was 2 years old with 24000 miles and th my car there for eight days it never got touched and was told it probably would not be covered by warranty it was 2 years old with 24000 miles and that i couldn’t drive it so had it hauled to another dealer to get fixed i don’t think you want to post my review More

by rdcjleach

Verified Customer

Service Time

Recommend Dealer

Sep 20, 2026 -

Ed Morse Ford responded

Thank you for sharing your experience with us. We understand your frustration regarding your vehicle's service at Ed Morse Ford. Your feedback is important, and we would like to address your concerns. Please feel free to contact us directly so our team can discuss this matter further. We appreciate your input and hope to improve your experience in the future. Sincerely, The Ed Morse Ford Lincoln Team

August 05, 2026

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Good service in and out a free car wash And the truck runs good and it starts good runs good and it starts good More

by bboots573

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Chad Breuer

August 01, 2026

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Very professional, nice understanding people, very kind staff, time was efficient, would come back again. staff, time was efficient, would come back again. More

by Lailany

Verified Customer

Recommend Dealer

Yes

Other Employees Tagged: Grace Grems, Emily Armstrong, Chad Breuer , Jay Irwin

Aug 02, 2026 -

Ed Morse Ford responded

Thank you for your kind words, Lailany! We appreciate your positive feedback about our professional and understanding staff at Ed Morse Ford. We're glad to hear that your experience was efficient, and we look forward to welcoming you back in the future. Please don’t hesitate to share your experience with others! Sincerely, The Ed Morse Ford Lincoln Team

July 28, 2026

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Expensive and did not answer my questions with out costing more money. Will not bring my car back there. costing more money. Will not bring my car back there. More

by ddrepp1

Verified Customer

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Recommend Dealer

Other Employees Tagged: Grace Grems, Emily Armstrong

Aug 02, 2026 -

Ed Morse Ford responded

Thank you for your feedback. We understand your concerns regarding the cost and communication during your recent experience at Ed Morse Ford. We strive to provide transparent and helpful service to all our customers. If you'd like to discuss your experience further, please feel free to reach out to us directly. Our team appreciates your input and hopes to improve moving forward. Sincerely, The Ed Morse Ford Lincoln Team

July 25, 2026

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Love the service. The appointment time was right on and my vehicle was done in a appropriate time. The appointment time was right on and my vehicle was done in a appropriate time. More

by SHEEPHUNTER3

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Aug 03, 2026 -

Ed Morse Ford responded

Thank you for your positive feedback! We're pleased to hear that you loved the service and that your vehicle was completed in a timely manner. At Ed Morse Ford Muscatine, we strive to provide the best experience possible. We look forward to seeing you again for your next visit! Sincerely, The Ed Morse Ford Lincoln Team

July 18, 2026

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Very professional, helpful, kind, understanding and overall a very good experience, would come back again. overall a very good experience, would come back again. More

by Lailany

Verified Customer

Service Price Transparency

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Recommend Dealer

Yes

Other Employees Tagged: Grace Grems, Emily Armstrong, Chad Breuer , Jay Irwin

Aug 03, 2026 -

Ed Morse Ford responded

Thanks for letting us know how everything went, Lailany! We're pleased to hear that you had a very good experience with us at Ed Morse Ford Muscatine. Your kind words about our professionalism and helpfulness mean a lot to us. We look forward to welcoming you back again soon! Sincerely, The Ed Morse Ford Lincoln Team

June 28, 2026

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Well informed through the whole process. Friendly and pleasant customer service Easy to check pu Friendly and pleasant customer service Easy to check pu More

by kaufmom

Verified Customer

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Recommend Dealer

Yes

Other Employees Tagged: Emily Armstrong

Jul 14, 2026 -

Ed Morse Ford responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Ed Morse Ford to be friendly and well-informed throughout your experience. We strive to provide exceptional customer service, and your feedback is greatly appreciated. Our team looks forward to assisting you again in the future! Sincerely, The Ed Morse Ford Lincoln Team