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Shane Worsham
16 Reviews
16 Reviews of Shane Worsham
July 15, 2018
Efficient Everyone was pleasant to do business with. Treated you like a friend not just another service call. Quick and efficient service and price was very rea Everyone was pleasant to do business with. Treated you like a friend not just another service call. Quick and efficient service and price was very reasonable More
by Shelbygt500
Other Employees Tagged: Lance Armer
Helpful 
May 24, 2018
Service repair Had my wife's car towed in when it wouldn't start. Diagnosed bad battery and replaced along with 50k service. Work got done in a timely manner. Had my wife's car towed in when it wouldn't start. Diagnosed bad battery and replaced along with 50k service. Work got done in a timely manner. More
by Hawaiian Shirt Dude
Other Employees Tagged: Drew
May 08, 2018
Pathetic Excuse Of A Ford Dealerhsip Russell and Smith Ford is a sad excuse of a dealership, My family and I have had he worst experience at this Ford branch(Even Being a 15 year customer Russell and Smith Ford is a sad excuse of a dealership, My family and I have had he worst experience at this Ford branch(Even Being a 15 year customer). I do NOT recommend this dealership to ANYONE. Shane Worsham(Service Manager) and Bryan Foster(Commercial Service Manager) Are the poorest choice of under qualified managers that Ford has ever let on their payroll. They are both a complete laughing stock and stand behind nothing they say. Especially when their own mechanics are the ones to blame. Please save yourself the headache and stay far away from these clowns and this poorly ran operation. More
by Bmac1407
Other Employees Tagged: Bryan Foster
October 30, 2017
Sloppy Service I would also do zero stars if I could. I took my F150 there with warped rotors at 15k miles. They said it would not be covered by the warranty, just b I would also do zero stars if I could. I took my F150 there with warped rotors at 15k miles. They said it would not be covered by the warranty, just because Ford said so, no other reasoning. Blamed it on corporate. I spoke with friends who work at other dealerships and they said this was not true. They had me for a rental car which I had already had to pay for for 2 days before hearing from them. Turning in the rental car and going to another dealer to get it done under warranty would have taken more days, another rental, etc. so I paid them to fix the rotors. Also, they were to fix a loose mirror and change some program settings on the vehicle, which were not done. Take your vehicle elsewhere for service. More
by Brent
June 23, 2015
Great service Great people to buy a truck from. Came in there with a trade in to buy a new truck and they worked with me to the price I was willing to pay. Great people to buy a truck from. Came in there with a trade in to buy a new truck and they worked with me to the price I was willing to pay. More
by Samanthalott
Other Employees Tagged: Anthony Alexander, Damir Kurtalic
April 14, 2015
the best dealership experience IMO I received the best buying experience i could have ever hoped for! If youre looking for a great used car and for the best price stop looking and head I received the best buying experience i could have ever hoped for! If youre looking for a great used car and for the best price stop looking and head over to Russell and Smith Ford and ask for Damir Kurtalic. I bought a 2012 mustang from this establishment and let me tell you that its not over when you drive off of the lot. Any questions, comments, or concerns are greatly appreciated from the staff. They will do anything they possibly can to make sure that you are satisfied and keep being satisfied for as long as possible, i will definitely be buying my next vehicle at russel and smith ford! 5 stars! More
by sal1999
Other Employees Tagged: Damir Kurtalic, B.J. Villarreal, Emmie Weil
