Shanell Nimmo
Shanell Nimmo at Southern Buick GMC Greenbrier

Shanell Nimmo | Page 5

Sales Manager

Southern Buick GMC Greenbrier

1300 South Military Highway
Chesapeake, VA 23320

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4.4
65 Reviews

Dealership Experience

20 yrs, 11 mos

Industry Experience

22 yrs, 11 mos

Languages Spoken

English English

4.4

65 Reviews

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65 Reviews of Shanell Nimmo

December 03, 2024

Dealership Rating
Employee Rating

Went in for an oil change, it was done in a timely manner and was done correctly..GMC/Buick More

by Tamika.tanner21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

August 29, 2024

Dealership Rating
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It’s clean super easy to get in and out and every one is nice More

by Smhaltom02
Recommend Dealer
Yes

Other Employees Tagged: Adam Burtner, Mikul Brown, Cynthia Adams, Katrina Gill , Jessie Bell, CJ Burns, Jorge Concepcion, Ron Fitzgerald, Vincent Holley

August 24, 2024

Dealership Rating
Employee Rating

Service department is horrible. They don't prioritize your car when they make mistakes. Service cashier is lovely. More

by dgunter80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

August 13, 2024

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Great customer service. Everyone was friendly willing to help. Took my car in for its 30000 mile maintenance and was there less than an hour! More

by Beckmill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 15, 2024

Southern Buick GMC Greenbrier responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

August 08, 2024

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Employee Rating

It was the worst experience in my life, never received a new car without the introduction of the car. More

by danicervant
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Aug 09, 2024

Southern Buick GMC Greenbrier responded

Dani. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership and to the President of Sales.

August 07, 2024

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Employee Rating

This dealership has made the process of buying a new car a amazing experience thank you again!! More

by DMK4953
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Merrill and Tyrone

Aug 09, 2024

Southern Buick GMC Greenbrier responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

August 04, 2024

Dealership Rating
Employee Rating

It's a blessing to get great service from this dealership. I will always come to have my car serviced there. More

by JAMESOUTLAW3366
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2024

Southern Buick GMC Greenbrier responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

August 02, 2024

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Employee Rating

Very good fantastic loveable, honest, respect, i can recommend to my friend, not greedy at all More

by rckyalarcon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Burtner, Mikul Brown, Cynthia Adams, Katrina Gill , Jessie Bell, CJ Burns, Jorge Concepcion, Ron Fitzgerald, Vincent Holley

August 01, 2024

Dealership Rating
Employee Rating

Really liked the convenience of drop off and the fast and reliable service provided. Really appreciate the recommendations provided More

by FOXY382U
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cynthia Adams

July 26, 2024

Dealership Rating
Employee Rating

Fast and great service. I dropped off my truck and wasn’t really in a rush so I got a call a couple hours later and it was good to go. Fair prices and great customer service More

by matthew.a.driggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Winston Whitehurst, Derrick White, Adam Burtner, D'Aundre Whitfield, Katrina Gill , Jorge Concepcion, Ron Fitzgerald, Vincent Holley, Fritz Toussaint

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