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Shanna Fairbanks
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Shanna Fairbanks | Page 4
Commercial and Fleet Sales Manager
Elk Grove Dodge Chrysler Jeep Ram
8575 Laguna Grove Drive
Elk Grove, CA 95757
37 Reviews
Dealership Experience
10 yrs, 8 mos
Industry Experience
23 yrs, 1 mo
Specialties & Trainings
Commercial truck specialist
37 Reviews
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37 Reviews of Shanna Fairbanks
January 30, 2015
Amazing deal - Very long purchase process We found an amazing deal on a Jeep Patriot. The sales manager was very friendly. The only "downside" was the purchasing process, it took about 2 & 1 We found an amazing deal on a Jeep Patriot. The sales manager was very friendly. The only "downside" was the purchasing process, it took about 2 & 1/2 hours to complete. Granted, this was over the weekend when many financing company's/banks are not in, it just shouldn't take that long to close a deal in 2015, especially when putting nearly 40% down. If you need to finance, we recommend getting per-approved. Other than that, we're very happy with our purchase. More
by we5inelgr
Other Employees Tagged: Omar Feda
Helpful 
December 14, 2014
Bad experience ,won't buy here again First off I tried to keep my money local,and it was a big mistake.i brought a 2015 Jeep Wangler Sport two weeks ago,and it was a mistake.I got the jee First off I tried to keep my money local,and it was a big mistake.i brought a 2015 Jeep Wangler Sport two weeks ago,and it was a mistake.I got the jeep for my wife for Christmas as a surprise on Christmas Day,rented a place to store it,it was parked outside for a day during our rain storm,and I guess the roof top leaked some kinda way?water saturated the dash and leaked on to the floor board,I call up there and guess what?they said it need warranty work,for them to look at it,less than 100 miles on the jeep,lol,the whole sales team did care and actually was defensive .The sales women was good ,but the sales manger "Shack",was rude and not sentisve no my issues,called Vince,left message,no call back,let's just say I have a good job,and young enought to buy a lot more cars in my life,but never from this sales team or dealers ship,it was my mistake,I should have just got my wife a new M/K purse,it would have been a lot less trouble.... More
by Jc002441
Other Employees Tagged: Some one named Shack
November 06, 2014
"pleasurable experience" I recently purchased a vehicle at Elk Grove Dodge...it was a wonderful experience..customer service was great.Elijah Suzanne ..Shak and Mark...we're t I recently purchased a vehicle at Elk Grove Dodge...it was a wonderful experience..customer service was great.Elijah Suzanne ..Shak and Mark...we're the best took very good care of us More
by raquellove88
Other Employees Tagged: Steve Coopersmith, Elijah Evans, Shak Zazai
October 30, 2014
Purchase of my 2015 Scat Pack Challenger I have been an avid MOPAR fan all my life, purchasing a myriad of vehicles in multiple states due to my military service. Elk Grove Dodge is by far, I have been an avid MOPAR fan all my life, purchasing a myriad of vehicles in multiple states due to my military service. Elk Grove Dodge is by far, the BEST dealership I have ever worked with. Both Gordon and Shanna ini sales were amazing. Shanna came in on her day off to work with me as my schedule was challenging and she was committed to ensuring I purchased the car I wanted while maintaining a reasonable price range. She went "above and beyond;" I can say without a doubt that I will not visit any other dealership again...thank you! More
by fenyoet
Other Employees Tagged: Gordon Williams
June 29, 2014
Customer Service! Shanna, Gordon, and Keith in finance were all great in my purchase of a Jeep Wrangler! Great group of people! If your looking for a vehicle go see Elk Shanna, Gordon, and Keith in finance were all great in my purchase of a Jeep Wrangler! Great group of people! If your looking for a vehicle go see Elk Grove Dodge Chrysler Jeep Ram SRT! They will take care off you! More
by DanielGrady
Other Employees Tagged: Keith Baker, Gordon Williams
March 29, 2014
Review Shanna was great. She was fast and efficient and it made for a pleasant experience. I would go back to the dealership, mainly because of Shanna as I h Shanna was great. She was fast and efficient and it made for a pleasant experience. I would go back to the dealership, mainly because of Shanna as I had some issues with the other sales associates. Definitely go More
by rbutte8001
Other Employees Tagged: Shanna Fairbanks
December 15, 2013
I had an awesome experience with my salesperson, Shanna DeArman, and an awesome experience with everyone else I encountered with buying my car. If you want a great experience buying a car you must see Sha DeArman, and an awesome experience with everyone else I encountered with buying my car. If you want a great experience buying a car you must see Shanna!! She knows her stuff and will over and above board to do whatever it takes to take great care of you. I went to the dealership at least 4 times unable to make up my mind. She was there for me every step of the way and always eager to help! Never once was she annoyed that I couldn't make up my mind, and never did she give up on me. The price of my vehicle was perfect and they worked with me to get me to the pymt. I needed to have in order to be able to purchase the vehicle. I'm serious, if you're looking for either a new or used vehicle, see Shanna at Elk Grove Dodge Chrysler Jeep Ram. You will be a very happy you did. More
by erinlebell
