"Air conditioning concern"
The dealership recorder my concern and acted quickly to correct it. They provided me with a rental for two days while the technicians analyzed my air conditioning issue. At the conclusion of my visit, the technician and the service writer explained their actions completely and made sure I had a clear understanding of the resolution. A great dealership, a great service department. Special thanks to Jim Azbil who handled my issue with professionalism and knowledge.
"I worked with Shanna in their Commercial Sales..."
I worked with Shanna in their Commercial Sales Department. We purchased 3 trucks for a great price. However, we were promised spray-in bed liners as part of the deal which didn't happen. Post sale Shanna will not return calls or emails. If this is an error of some sort please reach out and I will be happy to change my rating.
"Not enough words to describe the level of service I..."
Not enough words to describe the level of service I receive at EG Dodge. My service rep Matt works with his mechanics to get me fixed up. They are kind friendly and reminds me of what great service feels like . Thank you so much Matt and Ernest your so appreciated.
Your Realtor friend
"Another successful sales interaction"
I am always pleased with the attention and knowledge of the sales and support teams. They take a necessary time to explain the sale and make clear even the most complex issues. I am very pleased with the dealership in every aspect. Extra thanks to Massad Saeed, Gordon Williams, Shanna Fairbanks, Nangi Sawe, Keith Baker and Arturo.
"Thank you Gordon and Shawna!!"
These guys went above and beyond in helping me get the truck I wanted. From the time I got there till the time I driove off with my new truck. They were right there to assist with the entire process. Very happy with the deal and truck. Thank you guys!!
"Always helpful, friendly and knowledgable"
Gordon is the type of leader that every car dealer should have. He treats his customers with respect and goes above and beyond in making them feel valued both as a customer and as a person. I have bought from Lasher on many occasions and upon every visit, Gordon comes over to me in the course of is duties to say hello and assure me that my experience at Elk Grove Jeep is important to him.
"Shanna Fairbanks was great"
Excellent place to buy a car. I bought a jeep Rubicon and got just what I wanted. Price was excellent a new got a really good interest rate. Shanna Fairbanks did an excellent job.
"Awesome people,great buying experience."
Purchased a 2016 delmonico red Laramie 2500. Found truck online drove down and purchased truck for advertised price. Very happy with purchase. Had sprayed in bedliner installed and service department scheduled appointment flawlessly. Thank you to the awesome team at lasher will recommend friends and family to this establishment.
"Bought Dodge Ram 1500---JZ"
- Ram 1500
Me and my Husband,were there 2 weeks before we bought the Ram,to check and see what they offering. We head nice 1st impression,Shannon was passing us buy looking for some other client the Ram. We stop her and ask some questions about the new Ram eco Disel. She introduced herself who she was and told as if we fined anything that we like we can look and ask for her in side the Dealership. That day we didn't buy any truck. We came 2 weeks after and looked for her. Wan she saw us she remembers who we are and ask did we find anything we are looking for. We give her some choices that we like and she work her magic. She was so nice and she new her job and all paperwork. We bought new Dodge Ram so quickly for good price and she make as good deal. It was very pleased to work with her!! Overall it was good experience, Turck is grate and we will comeback for new experience...
"Awesome experience "
- Happy customer
The salesperson was superb in helping me get into a car that is comfortable for me. She worked it out with her manager to get me into an efficient car that meets my needs.