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Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman | Page 14

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Shannon Dillman

June 06, 2025

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Employee Rating

Shannon does a wonderful job I like that they pick my truck up at work More

by jharrison2018
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
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Jun 06, 2025

Button CDJR responded

Thank you for the positive information. Shannon is great! Please let us know what we can do to receive a 5-star review next time!

May 30, 2025

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Employee Rating

Best ever and tyvm for doing this while I was at work. . jacob especially you go out of your way to help More

by Philmyster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Linda Simpson

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Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 29, 2025

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Employee Rating

They, try hard to please everyone, which can’t be humanly done! They are skilled! More

by freeeagle0004
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Kolton Sandefur , David Buckler, Linda Simpson

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Jun 06, 2025

Button CDJR responded

Thank you so much for your positive feedback! We're glad to hear you had a great experience and appreciate your support. We look forward to serving you again soon!

May 24, 2025

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Employee Rating

I appreciate the good work and getting my vehicle done in a timely manner. Great job. More

by info
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow

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May 28, 2025

Button CDJR responded

Thank you for your kind words! We’re glad to hear you’re happy with the timely work on your vehicle. It means a lot to us. Looking forward to serving you again!

May 23, 2025

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The Service Department is extremely well organized and friendly. They make caring for my vehicle easy. More

by jodog
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our Service Department made caring for your vehicle easy and enjoyable. We truly appreciate your kind words and look forward to assisting you again!

May 23, 2025

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Employee Rating

Easy to deal with and Shannon kept me informed on the issues and progress in fixing my Jeep. More

by jlwiles95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Casey Conley, Chris Henn

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May 28, 2025

Button CDJR responded

Thank you for your kind feedback! We’re glad Shannon kept you informed throughout the process and that you found us easy to work with. We appreciate your trust and look forward to assisting you again!

May 22, 2025

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Employee Rating

I had an appointment for a oil change - Shannon Got me in and out quickly and everything was great. When I work with Shannon I have confidence the job will be done right and efficiently. Shannon was not i More

by jb1272
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 28, 2025

Button CDJR responded

Thank you for sharing your experience with us. We sincerely apologize for the wait and the frustration you felt during your visit when Shannon wasn’t available. We understand how valuable your time is, and it’s never our intention to make you feel disrespected. We’re glad to hear that Shannon consistently provides you with efficient and confident service, and we’ll be sure to share your kind words with her. Your feedback is important, and we’ll use it to improve our scheduling and communication. Please feel free to reach out directly if you’d like to discuss this further—we want to make things right. Service Manager, Mari Whaley-mari.whaley@drivechariot.com

May 21, 2025

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Employee Rating

Very fast and and very nice, enjoyed the great customer service at this location. Will definitely recommend to anyone More

by dave.christman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jada Critchlow, Mari Whaley, Garritt Stryker, Kolton Sandefur , Linda Simpson

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May 21, 2025

Button CDJR responded

Thank you for your kind words! We’re thrilled to hear you enjoyed the fast and friendly service. Your recommendation means a lot to us, and we look forward to serving you and your friends again soon!

May 20, 2025

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Employee Rating

Excellent very quick. . Very informative and very good Quality. Service kept us informed and did all we asked. Very Pleasant! More

by jonaanders26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jamie Hansen, Mari Whaley, Chris Henn, Kolton Sandefur , Miranda Armstrong, David Buckler, Rex Gingerich

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May 21, 2025

Button CDJR responded

Thank you for your wonderful feedback! We’re delighted to hear that our team provided quick, informative, and high-quality service while keeping you informed every step of the way. It’s great to know you had a pleasant experience with us!

May 15, 2025

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Employee Rating

Shannon, as always, went above and beyond helping me get my issues resolved. Her professionalism is not only appreciated, she is a credit to your organization. More

by Tony8642
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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May 21, 2025

Button CDJR responded

Thank you so much for your kind words about Shannon! We’re always striving to provide the best service possible. If there’s anything we can do to earn a 5-star review from you next time, please don’t hesitate to let us know!

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