Shannon Dillman
Shannon Dillman at Button CDJR

Shannon Dillman | Page 5

Service Advisor

Button CDJR

1220 East Boulevard
Kokomo, IN 46902

4.8
430 Reviews
4.8

430 Reviews

Write a Review

430 Reviews of Shannon Dillman

November 25, 2025

Dealership Rating
Employee Rating

The whole process was easy. I got an oil change and bought the 3Xs $200 bundle. More

by TAMBAM12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 26, 2025

Button CDJR responded

We are happy to hear this! Thank you!

November 17, 2025

Dealership Rating
Employee Rating

Buttons has an amazing service dep. Eveyone is very professional. The work they do is always right on. More

by ricgal58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Button CDJR responded

Thank you for the review! We are glad you always have a good experience with us!

November 17, 2025

Dealership Rating
Employee Rating

They are completely customer oriented and do everything they can to insure the customer is always right. I have been very pleased with Shannon's knowledge and expertise about her job and representing Butto More

by gbbrittain
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Nov 17, 2025

Button CDJR responded

Wow! Thank you so much for the review! We are glad you enjoyed your experience!

November 17, 2025

Dealership Rating
Employee Rating

Lug nut fell off my vehicle damaged my rim coltan Said i cost him $500.00 because of my review.. If yore service department will not take accountability for poor service and blames customers for calling More

by toddven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 17, 2025

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 14, 2025

Dealership Rating
Employee Rating

Issues being addressed were not resolved due to unable to repeat them. The infotainment issue is still ongoing periodically and needs to be addressed. More

by culpy1962
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Nov 17, 2025

Button CDJR responded

Hello, we apologize for your negative experience with us. Our service manager, Mari, is looking into this situation and will be in touch.

November 11, 2025

Dealership Rating
Employee Rating

The service center is the best. Always do an outstanding job. I would highly recommend them. More

by cliffdecker37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Button CDJR responded

We are happy to hear you always have a good experience with our service department! We appreciate your 5-star review, means a lot to us!

November 10, 2025

Dealership Rating
Employee Rating

Button Service was great. They got me in, and kept me updated. I would highly recommend Shannon and Button !! More

by whodey93
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Nov 12, 2025

Button CDJR responded

Thank you for the amazing review! We appreciate you!

November 06, 2025

Dealership Rating
Employee Rating

Appreciate everyone for getting my vehicle in and fixed the same day! 10/10 recommend button More

by mawhaley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 12, 2025

Button CDJR responded

We are happy to hear this! Thank you for the 5-star review!

November 04, 2025

Dealership Rating
Employee Rating

Very good experience and friendly people. Recommend to anyone. Shannon is always very friendly and timely. More

by pksumpter2
Recommend Dealer
Yes

Other Employees Tagged: Shannon Dillman

Nov 05, 2025

Button CDJR responded

Thank you for the 5-star review! We are happy to hear that you enjoyed your experience with us!

November 02, 2025

Dealership Rating
Employee Rating

Very prompt easy to work with work done in timely manner great response and informitive More

by d.killin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 03, 2025

Button CDJR responded

Thank you so much for the great feedback! We appreciate you!

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