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Shannon George
Shannon George at Westside Lexus

Shannon George | Page 13

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
224 Reviews
4.9

224 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

32 yrs, 9 mos

Languages Spoken

English English

224 Reviews of Shannon George

December 30, 2021

Dealership Rating

Sold me a car that needs a whole new command system that cost $6500 not pleased at all. More

by mz_lonnie
Customer Service
Friendliness
Price
Recommend Dealer
No
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Jan 13, 2022

Westside Lexus responded

I am sorry that you are experiencing issues with your vehicle. We strive to keep our prices competitive, but I understand you are frustrated with the cost of a new command system. If you would like us to set up an appointment I would be happy to help. In addition to this, we can go over the cost and see what options are available. You can give me a call with the information provided here. Thank you, Michael Lorch - Service Department Manager - 1 (281) 582-8654

December 21, 2021

Dealership Rating
Employee Rating

Extremely Beautiful facility! The staff were all kind, helpful and knowledgeable. The entire process in and out took under 2 hours...AMAZING! More

by sal.watkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham

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Dec 22, 2021

Westside Lexus responded

Thank you for the great feedback! We're so happy to hear that you were able to have such a wonderful buying experience with us. Enjoy the new ride! - Westside Lexus

October 21, 2021

Dealership Rating
Employee Rating

They all made the car buying experience great and easy! They were a delight to work with!! More

by ericamoniz
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Nam Pham, Stephen Davis

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Oct 21, 2021

Westside Lexus responded

Thank you so much for the wonderful review of Westside Lexus! Making the car buying journey a fun experience is what we love to do. We are so happy you enjoyed your time working with us. Congratulations on the new car!

October 17, 2021

Dealership Rating
Employee Rating

Amazing dealership. From start to finish everyone I encountered was so professional, courteous and friendly. My rep Shannon George was so helpful. The financing guy Sam was awesome also! I would hig More

by mickeysteph13
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

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Oct 18, 2021

Westside Lexus responded

We love hearing that our team's outstanding care earned us your recommendation! Providing professional yet friendly service is always a priority at Westside Lexus, and it's wonderful that Shannon and Sam are delivering. Thank you tremendously for supporting our dealership and drive safely!

October 09, 2021

Dealership Rating
Employee Rating

I thought the dealership was clean and up to date. The people were very helpful. More

by CHANNING.FARRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Oct 11, 2021

Westside Lexus responded

Hi Channing - We are happy to hear that you had a positive visit to Westside Lexus! Thank you for sharing your feedback, we hope you will continue to choose us for your sales and service needs. Safe travels!

October 01, 2021

Dealership Rating
Employee Rating

Once final numbers agreed on, the loan processing was very fast. Friendly sales dealership team. More

by misaelobregon
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christian Davidson, Philippe Haddad

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Oct 01, 2021

Westside Lexus responded

Thank you for this feedback! We are glad to hear that you had a successful purchase experience working with the Westside Lexus team. Drive safely in your new vehicle, and we hope to see you back again down the road!

September 19, 2021

Dealership Rating
Employee Rating

Shannon was really great to deal with. He was very knowledgeable and great to work with for a 2nd time. We will be back! More

by kengknight
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

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Sep 20, 2021

Westside Lexus responded

We’re lucky to have you as a customer! Thank you for supporting Westside Lexus and giving a special shout-out to Shannon. We can't wait to see you again!

September 12, 2021

Dealership Rating
Employee Rating

Good experience with the dealership. Process was pretty efficient and quick. Cars are in good condition and the people working there were friendly. Overall was happy about the experience. More

by Ehab
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

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Sep 12, 2021

Westside Lexus responded

We are delighted to see that your experience with us has been a great one. Thanks for supporting Westside Lexus!

September 12, 2021

Dealership Rating
Employee Rating

I found a vehicle online that I wanted. I had financing through my bank and we did most of the deal over the phone. The vehicle was ready when we arrived and we went back to financing to sign the paperwork More

by Sbessette91
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau , Frank Mata

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Sep 12, 2021

Westside Lexus responded

We're so pleased that we could make your purchase experience such a simple one! It's excellent that your automotive search ended at Westside Lexus, and we hope you continue to love your new vehicle as the miles pass by!

September 11, 2021

Dealership Rating
Employee Rating

Shannon George was my sales man he was friendly and helpful finance guy was great never felt pressured Left dealership with the car I wanted and felt great about my purchase. I highly recommend Wests More

by Khmakowsky
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Report | Print
Sep 13, 2021

Westside Lexus responded

Hearing success stories from our customers makes our day! Thank you for the amazing feedback and for trusting the Westside Lexus team to pair you with the perfect ride - we hope you love it for years to come!

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