Shannon George
Shannon George at Westside Lexus

Shannon George | Page 14

Sales Consultant

Westside Lexus

12000 Katy Fwy
Houston, TX 77079

4.9
224 Reviews
4.9

224 Reviews

Write a Review

Dealership Experience

13 yrs, 9 mos

Industry Experience

32 yrs, 9 mos

Languages Spoken

English English

224 Reviews of Shannon George

August 19, 2021

Dealership Rating
Employee Rating

The dealership had many vehicles to chose from and that was a pleasant surprise. The staff I did meet was friendly and approachable. My Salesman, Shannon George was very patient with me and my questions. More

by EWENDOLYNGAYDEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Aug 19, 2021

Westside Lexus responded

Thanks for the review of Westside Lexus! We're glad that you enjoyed our great selection of vehicles, and we thank you for your business! Happy driving.

August 16, 2021

Dealership Rating

Difficult to communicate with sales and finance people. Main number- no answer. Finance people- no answer absent. Called a dozen times, no answer. Who’s in charge. Many employees, few with ability to rea More

by gducote
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Lurie Keener, Christian Davidson , Nam Pham

Aug 31, 2021

Westside Lexus responded

I want to apologize for the trouble you've had connecting with our team. It's important that we're available to assist you with your automotive needs, and that we are responsive to your calls and I'm sorry your experience didn't reflect that. If you are still in the process of your vehicle search I would love to personally assist. Feel free to reach out to me directly. Best, James Breaux - General Sales Manager - 1 (281) 558-3030

August 16, 2021

Dealership Rating
Employee Rating

I have great experience with Westside Lexus. Mr Shannon treats me well he is very polite and helpful. I will recommend my friend and family Westside Lexus. Thanks for everything More

by parwindersngh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Aug 16, 2021

Westside Lexus responded

It means so much to us that you recommend Westside Lexus to your family and friends! Shannon will be delighted to hear of your compliments on his polite assistance. We're so glad you stopped in to make your purchase and we hope you enjoy the ride!

July 27, 2021

Dealership Rating
Employee Rating

Everyone was very friendly and responsive. It was a very positive and easy buying experience. I indicated I did not have a lot of time once I arrived and they were very accommodating to my schedule. More

by julie.schifani
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Gonzales , Nam Pham

Jul 27, 2021

Westside Lexus responded

Thank you for taking the time to leave Westside Lexus your excellent review! We are delighted to hear the team continues to demonstrate our commitment to customer satisfaction. We are glad they could send you home in a car that is right for you. Enjoy the new ride!

July 19, 2021

Dealership Rating
Employee Rating

Well designed facility for conducting business. Beautiful show case, comfortable customer lounge area and state of the art technology. Manny in finance was outstanding. He apologized for a minor discrepancy More

by robil4law
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Davis, Manuel Gomez

Jul 19, 2021

Westside Lexus responded

Thank you for posting about your recent purchasing experience so that others will know what it's like to be a guest at Westside Lexus! We appreciate your business and kind words about Manny. Safe driving in your new vehicle!

July 08, 2021

Dealership Rating
Employee Rating

The sales experience was wonderful. Shannon is a professional knowledgeable salesperson. However the onboarding department that is supposed to show and even add apps is lacking. Made the appoin More

by valann425
Customer Service
Friendliness
Price
Recommend Dealer
No
Jul 23, 2021

Westside Lexus responded

This review is a bit disappointing to read, and it doesn't sound like the exceptional service we pride ourselves on here. I would be more than willing to speak with you directly about your newly purchased vehicle and ensure that we answer any lingering questions. Please don't hesitate to give me a call. Thank you, James Breaux - General Sales Manager - 1 (281) 558-3030

July 01, 2021

Dealership Rating
Employee Rating

I had an excellent buying experience. Shannon George was extremely helpful and very patient. Staff worked with me after closing hours to complete the deal. More

by S Rodriguez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: JT Teodoro

Jul 02, 2021

Westside Lexus responded

Thanks for the five stars! Providing exceptional customer service is our number one priority, and we are thrilled to hear Shannon was able to assist you so successfully. We especially love that you were able to drive home in the right car for you. It means a lot that our service stood out to you, and we wish you safe travels in your new ride! - Westside Lexus

June 12, 2021

Dealership Rating
Employee Rating

Shannon was great making the situation better after uncovering a couple of issues with the car. I will definitely recommend the dealer and Shannon to any looking to buy Lexus. Enjoying the car More

by aelwakhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Jun 14, 2021

Westside Lexus responded

Thank you for taking the time to leave us a review! We are pleased to hear that Shannon took such good care of you here at Westside Lexus, and we will certainly let her know that you appreciate her help. We hope that you continue to enjoy your new ride!

June 10, 2021

Dealership Rating
Employee Rating

Fair deal, Shannon was easy to work with. Everything was ready to go so it was a quick turnaround not like other dealers where you spend hours on paperwork that could have been prepped beforehand. More

by Dhaley731
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2021

Westside Lexus responded

Thank you for the great review! We appreciate your support and are happy to hear that Shannon went the extra mile to assist with your purchase. Drive safely in your new vehicle, and we hope to see you again at Westside Lexus!

June 08, 2021

Dealership Rating
Employee Rating

Professionalism, friendliness and treat you like part of the family. Highly recommended to friends and family. Previous customer, came back for the same professional service and the same salesperson More

by Joseph
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Sam Chau

Jun 09, 2021

Westside Lexus responded

Joseph - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that you had such a successful purchase experience working with the Westside Lexus team. Drive safely, and we hope to see you again down the road!

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