Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
355 Reviews
4.8

355 Reviews

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355 Reviews of Shannon Gonzalez

May 22, 2025

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Employee Rating

Service is always great just wish they could fix the small issues that have been happening since we bought the vehicle. TPMS is always throwing an error and they have tried to fix more than once. Same More

by dtbcbarber
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Service Communication
Recommend Dealer
Yes

May 14, 2025

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Shannon and the service department were courteous, kind,and sympathetic (it was rather expensive). But understandable, and necessary, without a starter...well, nothing else need be said. She told me t More

by jimmydew9999
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Matthew Valentine

May 12, 2025

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Excellent service, polite, and efficient . Love my Honda love the car wash you do, The best More

by JROE67
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Recommend Dealer
Yes

May 04, 2025

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We have 3 vehicles from Tower. We are very pleased with Tower. Thanks! We will be back. More

by markemory
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

May 03, 2025

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Employee Rating

got me in very fast. made a temporary fix that got me on the road. More

by barryb1942
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Recommend Dealer
Yes

April 25, 2025

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Tower Honda of Longview always gives me excellent service on whatever is needed for my car. The staff is always very friendly and helpful. More

by Barbwilliams06
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Matthew Valentine , James Cartwright

April 19, 2025

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Professional, courteous, and respectful staff. Answered all my questions. I was able to get in and out very quickly. More

by KevinD.long
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Recommend Dealer
Yes

April 13, 2025

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Shannon was very nice and helpful. Service department seemed to have solved my problem on my Honda crv which I was not sure what problem was. I only could describe what it was doing More

by Lmp411
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Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

April 09, 2025

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Tower Honda is the best dealership and service ever. Shannon is so good at her job. More

by J.C.SNAPP
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Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

March 29, 2025

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Employee Rating

Appointment began on time, good communication regarding wait time, professional and courteous staff. However, nothing was explained regarding the inspection of the recall. I was told everything is fine, bu More

by RAYLENE.JENEE
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Recommend Dealer
Yes
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