Shannon Gonzalez

Service is always great just wish they could fix the small issues that have been happening since we bought the vehicle. TPMS is always throwing an error and they have tried to fix more than once. Same small issues that have been happening since we bought the vehicle. TPMS is always throwing an error and they have tried to fix more than once. Same with the keyless remote saying it is not detected. More

by dtbcbarber Verified Customer Verified Customer

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Shannon and the service department were courteous, kind,and sympathetic (it was rather expensive). But understandable, and necessary, without a starter...well, nothing else need be said. She told me t kind,and sympathetic (it was rather expensive). But understandable, and necessary, without a starter...well, nothing else need be said. She told me the recommendations of the mechanics, I chose what I thought I couldn't do without and she made it happen, and quickly. More

by jimmydew9999 Verified Customer Verified Customer

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Excellent service, polite, and efficient . Love my Honda love the car wash you do, The best Love my Honda love the car wash you do, The best More

by JROE67 Verified Customer Verified Customer

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We have 3 vehicles from Tower. We are very pleased with Tower. Thanks! We will be back. We are very pleased with Tower. Thanks! We will be back. More

by markemory Verified Customer Verified Customer

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got me in very fast. made a temporary fix that got me on the road. made a temporary fix that got me on the road. More

by barryb1942 Verified Customer Verified Customer

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Tower Honda of Longview always gives me excellent service on whatever is needed for my car. The staff is always very friendly and helpful. on whatever is needed for my car. The staff is always very friendly and helpful. More

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Professional, courteous, and respectful staff. Answered all my questions. I was able to get in and out very quickly. Answered all my questions. I was able to get in and out very quickly. More

by KevinD.long Verified Customer Verified Customer

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Shannon was very nice and helpful. Service department seemed to have solved my problem on my Honda crv which I was not sure what problem was. I only could describe what it was doing Service department seemed to have solved my problem on my Honda crv which I was not sure what problem was. I only could describe what it was doing. More

by Lmp411 Verified Customer Verified Customer

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Tower Honda is the best dealership and service ever. Shannon is so good at her job. Shannon is so good at her job. More

by J.C.SNAPP Verified Customer Verified Customer

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Appointment began on time, good communication regarding wait time, professional and courteous staff. However, nothing was explained regarding the inspection of the recall. I was told everything is fine, bu wait time, professional and courteous staff. However, nothing was explained regarding the inspection of the recall. I was told everything is fine, but no further info provided More

by RAYLENE.JENEE Verified Customer Verified Customer

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