Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
402 Reviews
4.8

402 Reviews

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402 Reviews of Shannon Gonzalez

October 12, 2025

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Employee Rating

Quick, easy, good communication. Had the vehicle in and out in just a couple of hours. More

by TLAPIC
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Recommend Dealer
Yes

October 10, 2025

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Thank you for helping me! Having a dead battery at a very busy time is no fun. More

by BDADDYHOG
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Recommend Dealer
Yes

October 03, 2025

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I was scheduled to come in for a recall on my 24 Honda CR-V. Appointment and customer service was great and I was in and out. More

by arichardson200980
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Recommend Dealer
Yes

October 03, 2025

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Checking in for service was slow and confused - it was like no one knew what they were supposed to be doing. I'd made an appointment for routine service, but it was like they had no idea why I was there. More

by spitorakjones
Service Price Transparency
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Service Communication
Recommend Dealer
No

October 02, 2025

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Very kind helpful and just wonderful with the customers she tells you what you need on your next visit all around great human being More

by vesha
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Recommend Dealer
Yes

October 02, 2025

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I have received great service so far! Shannon was accommodating and answered all my questions! More

by dmanley33
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Recommend Dealer
Yes

September 29, 2025

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This is one of the best places I've used for great professional service. They are friendly, knowledgeable, and courteous! I could get my oil changed at an less expensive place, but the service I get j More

by BABYWRITT
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

September 25, 2025

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Had an unexpected issue that was resolved quickly, and the team was very communicative, as usual. More

by SHAGENBUCHER
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Recommend Dealer
Yes

September 16, 2025

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The service department is awesome! Mr. Gary is very professional, and has an inviting attitude. More

by dlcrawford81
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

September 14, 2025

Dealership Rating
Employee Rating

Shannon is the best. Very understanding and patient with my crazy car issue! Service was quick and professional! I will keep coming back to Tower Honda for all my car More

by ricedenise
Service Price Transparency
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Recommend Dealer
Yes
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