Matthew Valentine
Matthew Valentine at Tower Honda of Longview

Matthew Valentine

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.6
124 Reviews
4.6

124 Reviews

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124 Reviews of Matthew Valentine

May 18, 2026

Dealership Rating
Employee Rating

The staff is helpful and I love the waiting area. The service staff takes time to explain everything to me. They help me keep my car updated on its maintenance. More

by sarahduhon2
Service Price Transparency
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Recommend Dealer
Yes
May 19, 2026

Tower Honda of Longview responded

Thank you for sharing your feedback. We’re glad our waiting area met your needs and our service team explained each step clearly. It’s our pleasure to help keep your Honda CR-V maintained and we look forward to assisting you again. Chris Walker General Manager chris.walker@towerhonda.com

May 10, 2026

Dealership Rating
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Tower Honda is the only place I take my vehicle for service. Employees are friendly, professional, and when service is completed it's done correctly. Excellent service! More

by aquatamlyn
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
May 10, 2026

Tower Honda of Longview responded

We’re delighted our team provided friendly, professional service and completed your Honda’s service correctly. Thank you for trusting us as your go-to service center; we look forward to serving you again. Chris Walker General Manager chris.walker@towerhonda.com

April 30, 2026

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Gary Carson is the type of person that serves with heart ,knows his job,and very attentive to the customer need more like that . More

by akqueen48
Service Price Transparency
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Recommend Dealer
Yes
Apr 30, 2026

Tower Honda of Longview responded

It’s encouraging to hear that Gary’s genuine care and expertise made your HR-V service experience exceptional. Thank you for sharing your feedback, and we look forward to assisting you again. Chris Walker General Manager chris.walker@towerhonda.com

April 18, 2026

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I arrived without an appointment and the staff were very friendly and helpful. I was able to get my services completed within the time I was scheduled. Always have great service More

by texgamble
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Apr 18, 2026

Tower Honda of Longview responded

It’s great to know our team welcomed you without an appointment and completed your Honda service as scheduled. We’re glad our staff’s friendly and helpful approach made your visit smooth. Thank you for trusting us to service your Honda. Chris Walker General Manager chris.walker@towerhonda.com

March 22, 2026

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Very professional and clean. I would recommend this dealership to anyone. The waiting room is always stocked with snacks and drinks More

by EDELL342012
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 23, 2026

Tower Honda of Longview responded

Thank you for recommending us and for your five-star rating. We’re pleased our facility was clean and the waiting room snacks and drinks made your visit more comfortable. We appreciate you trusting us with your Honda Passport service. Chris Walker General Manager chris.walker@towerhonda.com

January 02, 2026

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Employee Rating

Service was quick, professional, and reasonably priced. Matthew helped me on the phone before my appointment and at the service center. He was professional and helpful. Another lady working next to him als More

by conner23red
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

December 03, 2025

Dealership Rating
Employee Rating

Very Professional, Helpful, Efficient The young man that met me and helped me made me feel like he really cared and wanted to make sure I had good service More

by miltonwallace
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Recommend Dealer
Yes

November 14, 2025

Dealership Rating
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Great dealership! Service is always superior. The sales department was great when I bought my car in July. Shannon and Matthew have gone out of their way to help me More

by lcol12003
Service Price Transparency
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Recommend Dealer
Yes

September 25, 2025

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Had an unexpected issue that was resolved quickly, and the team was very communicative, as usual. More

by SHAGENBUCHER
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Recommend Dealer
Yes

August 23, 2025

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Employee Rating

The salesman did great. He was honest, worked with me getting vehicle i needed and even tried to get the shop to preform better service. More

by DANIELHOMER78
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant , Mark Levra 5stars

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