Matthew Valentine
Matthew Valentine at Tower Honda of Longview

Matthew Valentine

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.6
123 Reviews
4.6

123 Reviews

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123 Reviews of Matthew Valentine

April 30, 2026

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Employee Rating

Gary Carson is the type of person that serves with heart ,knows his job,and very attentive to the customer need more like that . More

by akqueen48
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Recommend Dealer
Yes
Apr 30, 2026

Tower Honda of Longview responded

It’s encouraging to hear that Gary’s genuine care and expertise made your HR-V service experience exceptional. Thank you for sharing your feedback, and we look forward to assisting you again. Chris Walker General Manager chris.walker@towerhonda.com

April 19, 2026

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Great great great great great great great great great great great great great great great More

by mwhee2012
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Recommend Dealer
Yes
Apr 19, 2026

Tower Honda of Longview responded

It’s fantastic to see such enthusiastic feedback. We’re glad the service on your Honda Pilot stood out. Thank you for sharing and trusting us with your vehicle. Chris Walker General Manager chris.walker@towerhonda.com

April 18, 2026

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I arrived without an appointment and the staff were very friendly and helpful. I was able to get my services completed within the time I was scheduled. Always have great service More

by texgamble
Service Price Transparency
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Recommend Dealer
Yes
Apr 18, 2026

Tower Honda of Longview responded

It’s great to know our team welcomed you without an appointment and completed your Honda service as scheduled. We’re glad our staff’s friendly and helpful approach made your visit smooth. Thank you for trusting us to service your Honda. Chris Walker General Manager chris.walker@towerhonda.com

March 22, 2026

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Very professional and clean. I would recommend this dealership to anyone. The waiting room is always stocked with snacks and drinks More

by EDELL342012
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Recommend Dealer
Yes
Mar 23, 2026

Tower Honda of Longview responded

Thank you for recommending us and for your five-star rating. We’re pleased our facility was clean and the waiting room snacks and drinks made your visit more comfortable. We appreciate you trusting us with your Honda Passport service. Chris Walker General Manager chris.walker@towerhonda.com

January 02, 2026

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Service was quick, professional, and reasonably priced. Matthew helped me on the phone before my appointment and at the service center. He was professional and helpful. Another lady working next to him als More

by conner23red
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

December 03, 2025

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Very Professional, Helpful, Efficient The young man that met me and helped me made me feel like he really cared and wanted to make sure I had good service More

by miltonwallace
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Recommend Dealer
Yes

November 14, 2025

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Great dealership! Service is always superior. The sales department was great when I bought my car in July. Shannon and Matthew have gone out of their way to help me More

by lcol12003
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Recommend Dealer
Yes

September 25, 2025

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Had an unexpected issue that was resolved quickly, and the team was very communicative, as usual. More

by SHAGENBUCHER
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Recommend Dealer
Yes

August 23, 2025

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The salesman did great. He was honest, worked with me getting vehicle i needed and even tried to get the shop to preform better service. More

by DANIELHOMER78
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez, Gary Carson, Kahli Grant , Mark Levra 5stars

August 15, 2025

Dealership Rating
Employee Rating

There is always a warm and friendly atmosphere. The staff is always friendly and helpful in dealing with whatever problem you may have. Service is given with a smile and on a very timely basis. I More

by BHUMBLE0
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Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

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