Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

Contact Me
4.8
400 Reviews
4.8

400 Reviews

Write a Review

400 Reviews of Shannon Gonzalez

October 03, 2025

Dealership Rating
Employee Rating

I was scheduled to come in for a recall on my 24 Honda CR-V. Appointment and customer service was great and I was in and out. More

by arichardson200980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 03, 2025

Dealership Rating
Employee Rating

Checking in for service was slow and confused - it was like no one knew what they were supposed to be doing. I'd made an appointment for routine service, but it was like they had no idea why I was there. More

by spitorakjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

October 02, 2025

Dealership Rating
Employee Rating

Very kind helpful and just wonderful with the customers she tells you what you need on your next visit all around great human being More

by vesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 02, 2025

Dealership Rating
Employee Rating

I have received great service so far! Shannon was accommodating and answered all my questions! More

by dmanley33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 29, 2025

Dealership Rating
Employee Rating

This is one of the best places I've used for great professional service. They are friendly, knowledgeable, and courteous! I could get my oil changed at an less expensive place, but the service I get j More

by BABYWRITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

September 25, 2025

Dealership Rating
Employee Rating

Had an unexpected issue that was resolved quickly, and the team was very communicative, as usual. More

by SHAGENBUCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 16, 2025

Dealership Rating
Employee Rating

The service department is awesome! Mr. Gary is very professional, and has an inviting attitude. More

by dlcrawford81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

September 14, 2025

Dealership Rating
Employee Rating

Shannon is the best. Very understanding and patient with my crazy car issue! Service was quick and professional! I will keep coming back to Tower Honda for all my car More

by ricedenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

Great customer service at tower honda. Love my new car. Everyone is helpful. I highly recommend them! More

by mamaloco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

September 01, 2025

Dealership Rating
Employee Rating

I am pleased with the flexibility of days for services. Weekends work better for me because the Loaner cars are usually not available. More

by avsims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
1
...

Dealership Inventory (209 Vehicles)

used 2025 Hyundai Elantra car, priced at $23,479
2025 Hyundai Elantra
used
Intense Blue exterior
Automatic
Front-wheel Drive
new 2026 Honda CR-V car, priced at $34,600
2026 Honda CR-V
new
Meteorite Gray Metallic exterior
Automatic
Front-wheel Drive
new 2026 Honda Civic car, priced at $30,096
2026 Honda Civic
new
Crystal Black Pearl exterior
Automatic
Front-wheel Drive
new 2025 Honda Ridgeline car, priced at $48,655
2025 Honda Ridgeline
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2026 Honda Passport car, priced at $46,700
2026 Honda Passport
new
Platinum White Pearl exterior
Automatic
All-wheel Drive
new 2025 Honda Civic Hybrid car, priced at $32,845
2025 Honda Civic Hybrid
new
N/A exterior
Automatic
Front-wheel Drive