Shannon Gonzalez
Shannon Gonzalez at Tower Honda of Longview

Shannon Gonzalez

Service Advisor

Tower Honda of Longview

600 E Loop 281
Longview, TX 75605

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4.8
396 Reviews
4.8

396 Reviews

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396 Reviews of Shannon Gonzalez

September 29, 2025

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Employee Rating

This is one of the best places I've used for great professional service. They are friendly, knowledgeable, and courteous! I could get my oil changed at an less expensive place, but the service I get j More

by BABYWRITT
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

September 25, 2025

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Had an unexpected issue that was resolved quickly, and the team was very communicative, as usual. More

by SHAGENBUCHER
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Recommend Dealer
Yes

September 16, 2025

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The service department is awesome! Mr. Gary is very professional, and has an inviting attitude. More

by dlcrawford81
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson

September 14, 2025

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Employee Rating

Shannon is the best. Very understanding and patient with my crazy car issue! Service was quick and professional! I will keep coming back to Tower Honda for all my car More

by ricedenise
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Recommend Dealer
Yes

September 01, 2025

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Great customer service at tower honda. Love my new car. Everyone is helpful. I highly recommend them! More

by mamaloco
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Recommend Dealer
Yes

September 01, 2025

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I am pleased with the flexibility of days for services. Weekends work better for me because the Loaner cars are usually not available. More

by avsims
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Recommend Dealer
Yes

August 27, 2025

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Very good! The courtesy driver was very nice. The popcorn machine was empty so I was disappointed in that. More

by lindarossntx
Recommend Dealer
Yes

Other Employees Tagged: Shannon Gonzalez

August 25, 2025

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Employee Rating

My car had a recall on a part that needed replacing. I scheduled the appointment, it was handled professionally. I was very happy with the service department. More

by janetslaughlin
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Walker, Gary Carson

August 23, 2025

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The salesman did great. He was honest, worked with me getting vehicle i needed and even tried to get the shop to preform better service. More

by DANIELHOMER78
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Recommend Dealer
Yes

Other Employees Tagged: Gary Carson, Kahli Grant, Matthew Valentine , Mark Levra 5stars

August 19, 2025

Dealership Rating
Employee Rating

I always receive excellent service at Tower Honda. Shannon goes above and beyond with her professional attitude and knowledge whether it is getting your car serviced or inquiring about a new Honda on More

by bartonc
Service Price Transparency
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Recommend Dealer
Yes
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