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Shannon Harne
Shannon Harne at Criswell Chrysler Dodge Jeep Ram of Woodstock

Shannon Harne | Page 4

Service Director sharne@criswellauto.com

Criswell Chrysler Dodge Jeep Ram of Woodstock

1299 Henry Ford Drive
Woodstock, VA 22664

Contact Me
5.0
109 Reviews

Service Director 540-534-0071 Main sharne@criswellauto.com

5.0

109 Reviews

Write a Review

109 Reviews of Shannon Harne

April 02, 2024

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Employee Rating

Honesty is best practice if a repair is going to take longer then a week that’s okay but don’t continue to tell me week after week “ should be done Friday or early Monday” for multiple weeks just tell me More

by Firefighter18_9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Amber Crowley

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Apr 11, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It is our goal to offer a positive service event, and we regret this was not your experience. We appreciate all feedback and have shared your comments with our team for consideration. We truly hope you will consider giving us another chance to work with you to provide a better visit in the future.

March 30, 2024

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Employee Rating

First time went to this dealer, the dealer facilities is huge and modern also very impressive. met my saleman Michael Lauritzen and the rest of the team, they are extremely friendly and knowledgeable. defin More

by victor20005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: George Jermstad, Jeff Taylor, Mike Lauritzen , Amber Crowley, Jose Reyes, Chris Ricketts, Perry Sager, Devin Wood

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Apr 01, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's wonderful to know you found our team to be so helpful! Our first class dealership and wide selection of vehicles only serves to enhance the Jeep buying experience. We value the opportunity to work with you and sincerely appreciate this positive feedback.

March 17, 2024

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Employee Rating

I’m taken care of! I have no worries when I drop off my vehicle More

by JUDY_ORNDORFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

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Mar 18, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's rewarding to know you can count on our friendly and professional team to deliver excellent customer care and high quality vehicle service. We value your business and look forward to working with you again!

March 01, 2024

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Employee Rating

Have not really dealt with this particular dealership except on a few occasions. The previous appointment went well and was completed well within time limit. More

by EWTWALT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

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Mar 04, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's great to see you were pleased with your experience at Criswell. We value the opportunity to work with you and hope you'll keep us in mind for any future service needs.

January 15, 2024

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Employee Rating

Very happy with the fast service and professionalism of Amanda my service advisor. Great experience More

by gdstraz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

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Jan 16, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our goal is to provide a great service event, and it's great to see you were pleased with your experience. We hope to see you again when your vehicle is due for its next routine maintenance visit.

January 08, 2024

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Employee Rating

Shannon Chris and Jose were AWESOME! !!! Please let them know!!! I'll let everyone know!! More

by daniel.martin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

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Jan 09, 2024

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Our top notch team is always happy to help with your automotive needs! We value your business and look forward to the next opportunity to work with you.

November 13, 2023

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Employee Rating

Very friendly and accommodating staff every time I've been in for service. Very nice new facility. More

by cathymoncure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

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Nov 15, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

It's our goal to provide excellent customer care and high quality vehicle service. We appreciate knowing you've been satisfied with your experience at Criswell, and we look forward to seeing you soon!

November 09, 2023

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Employee Rating

Wonderful asst. Service manager. Have full confidence they will find the problem, diagnose it, and fix it. More

by mmurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Taylor , Amber Crowley

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Nov 15, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We value the opportunity to work with you and look forward to reaching a successful resolution of this issue. Thank you again for choosing to work with our professional and friendly team.

November 02, 2023

Dealership Rating
Employee Rating

Amber was easy to talk to and knew how to take care of a minor warranty issue. When I brought my vehicle in Amber was not available but Shannon stepped in and now just waiting for a replacement part to arri More

by SHIFFLES
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley

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Nov 07, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

We're happy to see we were able to help with this warranty issue and look forward to finishing things for you when the needed part arrives. Thanks again for choosing Criswell for your service needs.

November 02, 2023

Dealership Rating
Employee Rating

Very helpful on my precall for service. Aid in my choice of jump start assistance and a reliable service provider. More

by crystalshen
Recommend Dealer
Yes

Other Employees Tagged: Amber Crowley, Katelyn

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Nov 07, 2023

Criswell Chrysler Dodge Jeep Ram of Woodstock responded

Thank you for sharing this positive feedback! We value the opportunity to work with you and hope to be of service to you in the future.

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