Shannon Hewitt | Page 5

We LOVE MB Baton Rouge! We felt like family from the moment we walked in to the moment we drove away in our new MB! moment we walked in to the moment we drove away in our new MB! More

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Mercedes Benz of Baton Rouge is phenomenal! This was the best car buying experience I have ever had. They were respectful, efficient, and accommodating. Trey, Matt, Shannon, and Nick made this purchase so best car buying experience I have ever had. They were respectful, efficient, and accommodating. Trey, Matt, Shannon, and Nick made this purchase so easy and quick, I would recommend this dealership to everyone! More

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The whole team, especially Gabe Diagle and Nick Pentas, were very accommodating and friendly. They were able to resolve the questions and problems I had equitably to my satuisfaction were very accommodating and friendly. They were able to resolve the questions and problems I had equitably to my satuisfaction More

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For a pleasant, informative, and to the point vehicle search experience visit H.K. Torrence at Mercedes-Benz of Baton Rouge. H.K. welcomed us, concentrated on what "WE" were looking for and answered all search experience visit H.K. Torrence at Mercedes-Benz of Baton Rouge. H.K. welcomed us, concentrated on what "WE" were looking for and answered all of our questions, which resulted in us purchasing the vehicle we were looking for. More

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Bought brand new GLE350 No word to describe. Sales person was very nice. SUV is amazing. We really recommend this dealership to anyone. We bought GLE 350 brand new. No word to describe. Sales person was very nice. SUV is amazing. We really recommend this dealership to anyone. We bought GLE 350 brand new. More

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The service that I experienced was fantastic! Everyone had a smile on their face and were super friendly. I felt at home while being there. Josh Hartt was my service advisor and he was so much fun! He ma had a smile on their face and were super friendly. I felt at home while being there. Josh Hartt was my service advisor and he was so much fun! He made the whole car buying experience a great one! He was very knowledgeable about the car and made the whole experience so easy. I would recommend Mercedes-Benz of Baton Rouge to anyone. I would also ask for Josh. He will make your vehicle buying experience an awesome one! Thank you Mercedes-Benz of Baton Rouge for my first Mercedes-Benz! I’m in love! More

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Very Professional The dealership had a large inventory of vehicles. Their prices are wonderful. The salesperson we aorked with was great. Trey Bagbey is a wonderful sal The dealership had a large inventory of vehicles. Their prices are wonderful. The salesperson we aorked with was great. Trey Bagbey is a wonderful salesperson. He is very professional, i would highly recommend sending my friends whoare looking for a mercedes to go to the Baton Rouge Mecedes dealership and ask for Trey. The Young lady Shannon Hewitt was very thorough she made the financial experience so easy we were not exhausted by the time we left there. Thank everyone so much for their help and having such a wonderful experience. Cynthia Francis More

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They sold a certified damaged car I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes I purchased a certified used car from this dealership from Florida. The car had water damage that was not disclosed. I took the car to Tampa Mercedes who had to replace trim parts on the car and do paint correction to remove water damage. Baton Rouge Manager Brice would not take care of this and we are forced to get an attorney to fight it. Don’t buy a car without seeing it from these people, they are not honest people. They sell cars with damage without disclosing it. I tried to reach the owner but he was not available and I was told he will not do anything. $6k later in damages being paid to Tampa Mercedes plus the attorneys fees is insane! Don’t make the mistake I made. I have purchased a Mercedes previously and this is not how the brand usually works. Very disappointing that something that could be easily fixed is turning into a battle with attorneys. More

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Oil change service An exercise room added while waiting for vehicles to be serviced would be great, overall the customer service was great. Josh is very knowledgeable an An exercise room added while waiting for vehicles to be serviced would be great, overall the customer service was great. Josh is very knowledgeable and always helpful More

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New customer review Lynn was excellent at taking care of us through the entire process to ensure our needs were met and satisfied in our purchase. We enjoyed the experien Lynn was excellent at taking care of us through the entire process to ensure our needs were met and satisfied in our purchase. We enjoyed the experience. More

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