Shannon Milliano | Page 4

Shannon was very helpful and knowledgeable with the repairs needed for my vehicle. Will be the only person I use for servicing my vehicles. repairs needed for my vehicle. Will be the only person I use for servicing my vehicles. More

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Shannon was friendly and helpful with following up on my cars needs. Great at keeping me updated on progress. cars needs. Great at keeping me updated on progress. More

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Since we bought our VW, Our service experience with Shannon has been nothing short of amazing! Shannon has been nothing short of amazing! More

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Shannon was super! He understood my problem and went above and beyond to get it fixed. All service reps should be this good. He understood my problem and went above and beyond to get it fixed. All service reps should be this good. More

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Had my emissions checked today at the Dean Team (Ballwin) location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with cof location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with coffee and snacks. The whole process was quick—under 30 minutes. Everyone was kind, professional, and efficient. I’d definitely recommend them. More

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Shanon was extremely helpful and kind! We had a bit of an emergency with a drill bit in our tire. And we were needing to head out of town!! They squeezed us in and got it fixed! Excellent We had a bit of an emergency with a drill bit in our tire. And we were needing to head out of town!! They squeezed us in and got it fixed! Excellent customer service! More

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I want to give a huge shoutout to Shannon! Every single time I’ve had an issue or concern, he has gone above and beyond to make sure I’m completely taken care of. What really stands out is Every single time I’ve had an issue or concern, he has gone above and beyond to make sure I’m completely taken care of. What really stands out is how stress-free he makes the entire process. He takes the time to explain things, follows through, and makes sure I’m comfortable every step of the way. I never feel rushed or brushed off — I feel genuinely cared for. Customer service like this is hard to find, and it’s the reason I continue to come back. If you’re looking for someone who truly looks out for you and treats you with respect, he’s the one. More

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This location consistently provides exceptional service, friendly staff, and an stress-free experience that keeps me coming back. friendly staff, and an stress-free experience that keeps me coming back. More

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Great service. My service writer, Paul, was very knowledgeable and helpful. He made it a great experience. It also came in under estimate. Overall, a 10 out of 10 e My service writer, Paul, was very knowledgeable and helpful. He made it a great experience. It also came in under estimate. Overall, a 10 out of 10 experience. And again, Paul was wonderful. More

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Everyone was very friendly, kind, and thorough and professional I worked mostly with Joel than Sam But also interacted with Sarah and Tim and Ike Joel was very patient with me and very flexible An professional I worked mostly with Joel than Sam But also interacted with Sarah and Tim and Ike Joel was very patient with me and very flexible And and friendly and welcoming It was an overall very, very good experience More

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