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Shannon Milliano

Overview Reviews (46) Inventory (359)

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Shannon Milliano

Shannon Milliano | Page 4

Volkswagen Service Advisor

Dean Team Subaru Volkswagen

15121 Manchester Road
Ballwin, MO 63011

Contact Me

5.0

46 Reviews

Overview Reviews (46) Inventory (359)

Dealership Experience

14 yrs, 5 mos

Industry Experience

17 yrs, 8 mos

Specialties & Trainings

Subaru / VW Parts Specialist

VW Service Advisor

5.0

46 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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46 Reviews of Shannon Milliano

January 14, 2026

Dealership Rating

Employee Rating

I had a great experience here. They were professional and helpful and performed top notch work. They were professional and helpful and performed top notch work. More

by jacobripp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 14, 2026 -

Dean Team Subaru Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Dean Team Subaru Volkswagen.

January 12, 2026

Dealership Rating

Employee Rating

He was great! Friendly, informative, kind and wonderful customer service. Will tell other women he is a safe man to work with! Friendly, informative, kind and wonderful customer service. Will tell other women he is a safe man to work with! More

by BennyBlue

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 13, 2026 -

Dean Team Subaru Volkswagen responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Dean Team Subaru Volkswagen, we look forward to having you as a valued customer for many years to come!

January 12, 2026

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Excellent service excellent customer service thanks Shannon for being so kind and helpful! I’ll definitely return for my future needs thank you Shannon for being so kind and helpful! I’ll definitely return for my future needs thank you More

by krispohle

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 12, 2026 -

Dean Team Subaru Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dean Team Subaru Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

January 12, 2026

Dealership Rating

Employee Rating

Went for an oil change, the experience was great. We were able to get the oil change and a service plan! We were able to get the oil change and a service plan! More

by cbanifadil

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 12, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

January 09, 2026

Dealership Rating

Employee Rating

Shannon was very helpful and knowledgeable with the repairs needed for my vehicle. Will be the only person I use for servicing my vehicles. repairs needed for my vehicle. Will be the only person I use for servicing my vehicles. More

by bstrauss

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brady Strauss

Jan 09, 2026 -

Dean Team Subaru Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 09, 2026

Dealership Rating

Employee Rating

Shannon was friendly and helpful with following up on my cars needs. Great at keeping me updated on progress. cars needs. Great at keeping me updated on progress. More

by leah

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 09, 2026 -

Dean Team Subaru Volkswagen responded

Thanks for sharing about your experience with Dean Team Subaru Volkswagen. We appreciate your business and hope to see you again soon!

January 08, 2026

Dealership Rating

Employee Rating

Since we bought our VW, Our service experience with Shannon has been nothing short of amazing! Shannon has been nothing short of amazing! More

by victoria.elise10

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 08, 2026 -

Dean Team Subaru Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2026

Dealership Rating

Employee Rating

Shannon was super! He understood my problem and went above and beyond to get it fixed. All service reps should be this good. He understood my problem and went above and beyond to get it fixed. All service reps should be this good. More

by rrennecamp

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Jan 06, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for choosing Dean Team Subaru Volkswagen. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 05, 2026

Dealership Rating

Employee Rating

Had my emissions checked today at the Dean Team (Ballwin) location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with cof location and the service team was excellent. I was greeted as soon as I pulled up, checked in right at my car, and shown to the waiting area with coffee and snacks. The whole process was quick—under 30 minutes. Everyone was kind, professional, and efficient. I’d definitely recommend them. More

by nathalieheembrock

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Jeff Price, Annie Thompson, Paul Fix, Duke Iwata, Scott Sack, Keevin Schier , Jim Dean

Jan 05, 2026 -

Dean Team Subaru Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dean Team Subaru Volkswagen.

December 24, 2025

Dealership Rating

Employee Rating

Shanon was extremely helpful and kind! We had a bit of an emergency with a drill bit in our tire. And we were needing to head out of town!! They squeezed us in and got it fixed! Excellent We had a bit of an emergency with a drill bit in our tire. And we were needing to head out of town!! They squeezed us in and got it fixed! Excellent customer service! More

by Hairgoddess

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Dec 24, 2025 -

Dean Team Subaru Volkswagen responded

Thanks for sharing your thoughts about your experience with Dean Team Subaru Volkswagen. We appreciate your business and hope to see you again soon!

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