

Shannon Pankratz
Finance Manager
Russ Darrow Nissan of West Bend
2665 W Washington St
West Bend, WI 53095
14 Reviews
Write a ReviewDealership Experience
7 mos
Industry Experience
9 yrs, 8 mos
14 Reviews of Shannon Pankratz
April 26, 2025
Very good experience. Sales person and manager were good. No high pressure tactics and was able get vehicle at what I consider a good price. Sales person and manager were good. No high pressure tactics and was able get vehicle at what I consider a good price. More
Other Employees Tagged: Robert Garcia , Tim Griese
April 23, 2025
Just recently purchased our 3rd vehicle from Russ Darrow and will continue to keep coming back as they have a great sales team, and service center is awesome too. Had the pleasure to work with Mitch with o and will continue to keep coming back as they have a great sales team, and service center is awesome too. Had the pleasure to work with Mitch with our last car and a little bit this time and is a great guy to work with!! Would recommend Russ Darrow for making it easy finding the right car for you and professional service to keep it running smooth. Thanks again for Great Service!! More
Other Employees Tagged: Drake Burke, Mitch Darrow, Robert Garcia, Tori Abel, Skyler Steinert
March 19, 2025
Communication within dealership and with myself was awful. Bought a vehicle and two days later, the check engine light came on. I took the car the dealership and I had to call several time to find out awful. Bought a vehicle and two days later, the check engine light came on. I took the car the dealership and I had to call several time to find out what was going on. More
Other Employees Tagged: Brandon Wilder, Robert Garcia
March 09, 2025
Friendly, professional, and experienced staff! The waiting area is clean and comfortable! The wait time has always been very reasonable! The waiting area is clean and comfortable! The wait time has always been very reasonable! More
Other Employees Tagged: Drake Burke, Mitch Darrow
February 27, 2025
Great service. I love the video of the underside of my truck. Such a smart idea. I love the video of the underside of my truck. Such a smart idea. More
Other Employees Tagged: Drake Burke, Hans Frey, Brandon Wilder, Mitch Darrow, Robert Garcia, Christopher Rose, Shane Bode
February 21, 2025
Excellent communication from the service representative, not a great experience overall but the representative was very helpful. not a great experience overall but the representative was very helpful. More
Other Employees Tagged: Drake Burke , Rodger / service

