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Shannon Polsgrove
Shannon Polsgrove at BMW of Farmington Hills

Shannon Polsgrove

Client Advisor

BMW of Farmington Hills

38700 Grand River Ave.
Farmington Hills, MI 48335

Contact Me
5.0
10 Reviews

Hi! My name is Shannon and I have been a client advisor at BMW of Farmington Hills for 5+ years. Whether it's new or pre owned, I would love to help you find your perfect vehicle!

Dealership Experience

5 yrs, 9 mos

Specialties & Trainings

Profiles in Achievement recipient 2022-2024

5.0

10 Reviews

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10 Reviews of Shannon Polsgrove

December 17, 2025

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Employee Rating

Excellent experience with the whole team! From the welcome receptionist to the General manager. No pressure sales. Very helpful with figuring out best options. More

by larrybrennan
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rob Johnson, Ryan Jacobs

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Dec 17, 2025

BMW of Farmington Hills responded

Thank you for your amazing review, Larry! I am happy to hear that you had an excellent experience with our team at BMW of Farmington Hills. It’s great to know that our staff made you feel welcomed and provided helpful guidance without pressure. Your feedback is appreciated, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

December 09, 2025

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I leased a new vehicle from Shannon. She has been great to work with. Friendly, knowledgeable and enthusiastic about BMW. Shannon went above and beyond to accommodate me. More

by jasonfrans
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

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Dec 09, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review, Jason! I'm thrilled to hear about your positive experience with Shannon at BMW of Farmington Hills. Her dedication to providing friendly and knowledgeable service truly makes a difference, and we’re glad she could accommodate your needs. We look forward to seeing you again and hope you enjoy your new vehicle! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

December 09, 2025

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Steve and Shannon were amazing ! ! They are always so caring and make sure they all my questions are answered. They made sure I got exactly what I wanted ! My new X6 is my 10+ BMW an More

by pamela-bryant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs, Steve Williams, Jason Betts

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Dec 09, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review, Pamela! I'm thrilled to hear that Shannon and I provided you with such exceptional service at BMW of Farmington Hills. It's fantastic to know that your new X6 is just as special as your first BMW. We appreciate your loyalty and look forward to assisting you again in the future. Enjoy your driving experience! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 19, 2025

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We had a fantastic experience at Farmington Hills BMW working with Shannon. She made the whole process smooth and easy from start to finish. Shannon was knowledgeable, professional, and genuinely cared a More

by Roksolana Sorych
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chris Rego

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Aug 19, 2025

BMW of Farmington Hills responded

Thank you so much for your wonderful review, Roksolana! I'm thrilled to hear that you had a fantastic experience at BMW of Farmington Hills with Shannon. Her dedication to providing a smooth and stress-free car-buying process is truly commendable. I appreciate your recommendation, and we look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

August 16, 2025

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Employee Rating

Shannon made it super easy to do business. She did a great job of communicating with us and resolved all of our questions. More

by carrbruce91
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Aug 16, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review, Bruce! I'm thrilled to hear that you had such a positive experience with our team at BMW of Farmington Hills. Communication is key, and we’re glad Shannon was able to assist you effectively. We look forward to serving you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

July 04, 2025

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Shannon is very knowledgeable, professional and personable. She worked diligently to make my purchase an outstanding experience. More

by davelevstek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs , Dan Richardson - Knowledgeable, Professional, Helpful

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Jul 04, 2025

BMW of Farmington Hills responded

Thank you for your wonderful feedback, Dave! We're thrilled to hear that Shannon provided you with a knowledgeable, professional, and personable experience at BMW of Farmington Hills. Our team strives to make every purchase outstanding, and I appreciate you taking the time to share your experience. We look forward to welcoming you back in the future! Sincerely, Rob Johnson, Sales Manager 248-699-3009 rjohnson@foxmotors.com

June 30, 2025

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Employee Rating

Shannon was helpful, friendly and very accommodating. She was very educated on the product and helped my wife set up the features. Sales transaction was very transparent and easy. More

by Steve
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you, Steve! We greatly appreciate your kind words about your experience at BMW of Farmington Hills. We’re delighted to hear that you found our team helpful and knowledgeable. Your satisfaction is important to us, and we hope to assist you and your wife again in the future. Thank you for choosing us! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

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Employee Rating

Shannon was very nice and personable. A pleasure to work with. Very responsive and knowledgeable. More

by maureenmay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you, Maureen! We truly appreciate your kind words about Shannon and your experience at BMW of Farmington Hills. It's wonderful to hear that you found her personable and knowledgeable. We look forward to assisting you again in the future! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

June 30, 2025

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It was an outstanding experience from start to finish. I came prepared with my clean trade-in vehicle with Title and drove home in a beautiful new BMW. The whole process took less than 3 hours. My sale More

by w8vkd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs, Steve Williams

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Jul 01, 2025

BMW of Farmington Hills responded

Thank you for your wonderful review! We're thrilled to hear that you had an outstanding experience at BMW of Farmington Hills. It's great to know that Shannon provided you with top-notch service and that you drove home in a beautiful new BMW. We appreciate your kind words and hope to see you again soon! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

April 26, 2025

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Employee Rating

Great service . Happy with the car. Thanks to Shannon and entire team. Hoping to buy another car soon😅 More

by pranavprabhu1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ryan Jacobs, Steve Williams

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Apr 26, 2025

BMW of Farmington Hills responded

Thank you so much for your wonderful review! We're thrilled to hear that you're happy with your car and that Shannon and our team provided great service. We look forward to assisting you again at BMW of Farmington Hills when you’re ready to purchase your next vehicle! Sincerely, Steve Williams, Sales Manager 248-699-3017 swilliams@foxmotors.com

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