Shannon Reust
Shannon Reust at Five Star Subaru of Grapevine

Shannon Reust | Page 6

Internet Sales Professional

Five Star Subaru of Grapevine

2651 William D Tate Ave
Grapevine, TX 76051

Contact Me
5.0
115 Reviews

I am passionate about getting my customers on the right car and at the right price for their budget. I drive Subaru and have sold several different brands in the past, glad to sell the value and safety that Subaru brings. What a great brand to represent.

Dealership Experience

7 yrs, 3 mos

Industry Experience

13 yrs, 6 mos

Languages Spoken

English English

5.0

115 Reviews

Write a Review

115 Reviews of Shannon Reust

July 02, 2023

Dealership Rating
Employee Rating

We love 5 Star. They are attentive to your wishes. They are responsive to your needs. They keep you informed and the customer service is unmatched. More

by cjhill01
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder , Jeff Davis

Jul 02, 2023

Five Star Subaru of Grapevine responded

Hello cjhill01, We truly appreciate your kind words and feedback. Thank you for shopping at Five Star Subaru and call on us at 817-438-1700 with technical and care questions. Your complete satisfaction is the goal. Best Regards, Doug Laymon, Sales Manager

June 24, 2023

Dealership Rating
Employee Rating

I have pursued 3 vehicles from Five Star and I’ll never go anywhere else. Their customer service is always top notch. More

by allison.eddy91
Sales Price Transparency
Recommend Dealer
Yes
Jun 24, 2023

Five Star Subaru of Grapevine responded

Allison, Your loyalty to Five Star Subaru is greatly appreciated. We take pride in ensuring that our customers feel comfortable and well-informed throughout their buying experience, Call on us at 817-438-1700 if you need our knowledge about your new car. Thank you for your business and recommendation. Sincerely, Doug Laymon, Sales Manager

June 18, 2023

Dealership Rating
Employee Rating

Easy in and out, No hard pressure, would buy from Shannon and 5 star Subaru again. More

by mkpotter1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes

Jun 19, 2023

Five Star Subaru of Grapevine responded

Hello mkpotter1, Thank you for shopping at Five Star Subaru. Call on Shannon or me any time you need our vehicle advice at 817-438-1700. We are here to help you enjoy your car. Take Care, Doug Laymon, Sales Manager

June 12, 2023

Dealership Rating
Employee Rating

Had a great experience buying my vehicle. This is our second car from this location. More

by montiel.yola
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 13, 2023

Five Star Subaru of Grapevine responded

Congratulations, montiel.yola, and thank you for returning to Five Star Subaru for another Subaru! Your trust and confidence mean the world to us, and we look forward to serving you again in the future. Should you have any further needs or inquiries, please do not hesitate to reach out to us at 817-438-1700. Thank you, Doug Laymon, Sales Manager

June 09, 2023

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Employee Rating

Great service, I am very much enjoying the safety and entertainment features of my new car! More

by nem0800
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Jordan Reddish

Jun 09, 2023

Five Star Subaru of Grapevine responded

Congratulations, melishnina, on your purchase at Five Star Subaru. If there is anything else we can assist you with or if you have any further feedback or questions, please don't hesitate to call us at 817-438-1700. We are here to make sure you are completely satisfied with your vehicle and our services. Thank you, Doug Laymon, Sales Manager

June 08, 2023

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Employee Rating

Purchased a used car from them, found an issue on the way home and took it back. They had it assessed and told me they would have the work done to fix it. I made a call to the other dealership doing the wor More

by jdperkinzz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Brandon Fraikes

Jun 08, 2023

Five Star Subaru of Grapevine responded

We sincerely apologize for the inconvenience you faced with your purchase of a 2012 Acura. We appreciate that you promptly returned the vehicle to us within a few days. After sending it to Acura for diagnosis, the repair estimate turned out to be unexpectedly high. Considering this, we decided it would be best to repurchase the vehicle from you. As you rightly mentioned, we believe it's important not to pass on known issues to our customers. Once we were aware of the problem, we sent the vehicle to auction. It might have briefly appeared on our website when we reintroduced it into our system. Please don't hesitate to reach out if there is anything else we can assist you with. Sincerely, David Cheney General Sales Manager Five Star Subaru of Grapevine Direct: 817-438-1705

June 07, 2023

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Employee Rating

You’re the best! Everything was gone quickly and I appreciated your service. Thx a lot More

by mangongochrist@gmail.com
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 08, 2023

Five Star Subaru of Grapevine responded

Thank you for taking the time to review your shopping with Shannon at Five Star Subaru, mangongochrist. We are thrilled to hear that you had a positive experience with us and that you are a happy customer. Count on us again. Call us any time at 817-438-1700. Take Care, Doug Laymon, Sales Manager

May 29, 2023

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Employee Rating

I had planned on buying a car from a different dealership but they were basically non-responsive and didn't contact me back when they said they would. I found a car I liked on this dealer's website and recei More

by plwray
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
May 30, 2023

Five Star Subaru of Grapevine responded

Hello plwray, Thank you so much for taking the time to share your positive experience with us! We greatly appreciate your kind words and your trust in Five Star Subaru. We truly appreciate your business and look forward to serving you again. Call on us at 817-438-1700. Take Care, Doug Laymon, Sales Manager

May 20, 2023

Dealership Rating
Employee Rating

Shannon was able to support me as I searches for a second vehicle for our household. When there was a delay on the initial vehicle I expected in May, she was able to provide options and insight other similar More

by josh.robles2015
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brandon Fraikes, Kenny Wilder

May 20, 2023

Five Star Subaru of Grapevine responded

Thank you, Josh, for being a valued repeat Five Star Subaru customer! Shannon is a great source of vehicle knowledge. Don't hesitate to stop by or call 817-438-1700. We want you to fully understand and enjoy your new Subaru. Congratulations! Best Regards, Doug Laymon, Sales Manager

May 08, 2023

Dealership Rating
Employee Rating

Write fifteen words about this dealer ship is fifteen words about this dealer ship ship More

by blakeorton83
Recommend Dealer
Yes

Other Employees Tagged: Kenny Wilder

May 09, 2023

Five Star Subaru of Grapevine responded

Congratulations, blakeorton83, on your new Subaru. On behalf of Shannon and the entire Five Star Subaru sales team, thank you for recommending our dealership. We hope you call on us again at 817-438-1700. Enjoy your new vehicle! Best Regards, Doug Laymon, Sales Manager

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