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Shannon Sousa
Shannon Sousa | Page 26
service manager
Dirito Brothers Walnut Creek Volkswagen
2020 North Main Street
Walnut Creek, CA 94596
257 Reviews
Dealership Experience
21 yrs, 8 mos
Industry Experience
22 yrs, 8 mos
Languages Spoken
English
257 Reviews
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257 Reviews of Shannon Sousa
March 07, 2019
Oil Change Went in on a Monday morning for an oil change, and everything went great! My car was ready within an hour and 1/2 and customer service was awesome!! Went in on a Monday morning for an oil change, and everything went great! My car was ready within an hour and 1/2 and customer service was awesome!! More
by MORGAN234
Verified CustomerOther Employees Tagged: Marc Venturella
March 06, 2019
Customer care Dirito bros is the best VW dealer on the state....always concerned with customer satisfaction. Very timely with information and repair status. Explai Dirito bros is the best VW dealer on the state....always concerned with customer satisfaction. Very timely with information and repair status. Explained all charges and gave me a updated review of my vehicles condition and next service required in addition to timing. Very comprehensive review. More
by STEVEVOSS1
February 28, 2019
Shannon is excellent, on time, no hassles...thanks Shannon is very easy to work with. The service was completed in the amount of time I was told it would take. The customer waiting area is clean and Shannon is very easy to work with. The service was completed in the amount of time I was told it would take. The customer waiting area is clean and comfortable. More
by BILL STEPANEK
February 26, 2019
professional and understanding Dirito Bros. are very professional. honest, and knowledgeable. I have been using them for 17 years and have never been disappointed. Can't go wrong w Dirito Bros. are very professional. honest, and knowledgeable. I have been using them for 17 years and have never been disappointed. Can't go wrong with them. Shannon is the best! More
by RAIDERSF
Other Employees Tagged: Kevin Hubert , Marc Venturella, carlo
February 22, 2019
Quick turn replacement of car rear bulb What can I say, Shannon is fantastic, she is always extremely helpful and accommodating. I will always take my car to Dirito Brothers and Shannon is What can I say, Shannon is fantastic, she is always extremely helpful and accommodating. I will always take my car to Dirito Brothers and Shannon is a big reason why! She always goes above and beyond and I appreciate that, thank you! More
by AORTEGA35
February 06, 2019
Quick helpful and painless, thanks for going the extra mile I really appreciate your guys's help here considering it was a factory warranty item. Thanks for taking care of the situation and making sure everythi I really appreciate your guys's help here considering it was a factory warranty item. Thanks for taking care of the situation and making sure everything was good to go in a very timely fashion. More
by CBROCK777
Other Employees Tagged: Danny Keen, Shannon, Mark
November 20, 2018
I’ve been a customer for 4 years now, in 2015 I leased a Passat and now bought a CC, with Nanika! Nanika is the best, always helpful and professional I really love her!:) Passat and now bought a CC, with Nanika! Nanika is the best, always helpful and professional I really love her!:) More
by MimaB90
Other Employees Tagged: Jeff Rosen, Kevin Hubert , Nanika Orgil, Kyle Ritola, Marc Venturella
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