Shannon Way | Page 2

Soooooo very pleased with the fantastic service Rachel provided us in buying our new vehicle! Very knowledgable and easy to work with. Made us feel comfortable and knew we were in good hands. We will be provided us in buying our new vehicle! Very knowledgable and easy to work with. Made us feel comfortable and knew we were in good hands. We will be back and will be spreading the good word about Rachel and Premier Subaru of Middlebury to all that we know!! More

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My elderly mother has purchased over 10 cars for decades from this dealership and Shannon, in particular, has helped her and gone above and beyond the general scope of service and way more than any other de from this dealership and Shannon, in particular, has helped her and gone above and beyond the general scope of service and way more than any other dealership I have worked with. Shannon is sweet, caring, and patient and always goes the extra mile to help her customers, including my mom! I can't give a better rating to the dealership only because a recent transaction she had with the purchase of a new car is where she was promised her car would have a rear backup sensor but when it came, it did not. To date, the dealership has been unwilling to provide her with this feature unless she pays more money after just having spent nearly $40k! More

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We have bought many cars over the years and this was the best experience we have ever had! My wife even grew up with a step father who owned a dealership - and she never looks forward to going to the dealer best experience we have ever had! My wife even grew up with a step father who owned a dealership - and she never looks forward to going to the dealerships :) After this experience she said "I have never had so much fun buying a car" Michael made it easy and fun. Everyone we engaged with was upbeat and super friendly. Bill and Gretchen were also very helpful and made for a very smooth and pleasant experience. Cassidy pitched in when needed and he was great, too. The facility is brand new and beautiful and the service area is impressive. We had our other Subaru here for service and had a great experience with that as well. High fives for everyone! More

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Everyone I worked with went above and beyond to make the experience great from start to finish. Love my new Subaru! experience great from start to finish. Love my new Subaru! More

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This is my fourth car from this dealership. They have a great sales, service, and management staff! They have a great sales, service, and management staff! More

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Drive up service is fast and reliable, no matter if you go to the Middlebury or Branford Premier Dealership. They always do the multiple point inspection to find future problems, planned to get my AC recha go to the Middlebury or Branford Premier Dealership. They always do the multiple point inspection to find future problems, planned to get my AC recharged before summer sets in!. More

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This is my second car with Premiere Subaru in Watertown and I have always received excellent service. Cassidy was extremely helpful when purchasing my car and Joe in Financing was wonderful. The whole expe and I have always received excellent service. Cassidy was extremely helpful when purchasing my car and Joe in Financing was wonderful. The whole experience was pleasant and efficient! Thank you Cassidy for all your help in purchasing my new Subaru! More

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Shopping for a pre-owned vehicle at Premier Subaru of Middlebury was a breeze with their attentive team of salespeople and staff! I now take my vehicle there weekly to get washed and will be bringing it Middlebury was a breeze with their attentive team of salespeople and staff! I now take my vehicle there weekly to get washed and will be bringing it back to get serviced. Rob, the salesperson I worked with, was very thoughtful, caring, and allowed me to make an informed, supported decision before buying my first SUV. He is a great, no pressure salesperson, Carlos was a very informative Subaru tech guru, and I was able to share a few laughs with Joseph while filling out the paperwork! I was happy spending my money here and look forward to doing business with Premier Subaru of Middlebury in the future! More

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We found this dealership to be convenient and clean with more inventory than other dealerships. The associates are friendly, helpful and knowledgeable. more inventory than other dealerships. The associates are friendly, helpful and knowledgeable. More

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What a great experience from start to finish! Everyone was a pleasure to work with—-so glad to join the Subaru family ! Everyone was a pleasure to work with—-so glad to join the Subaru family ! More

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