Sharla Ali | Page 5

Sharla is awesome Sharla Ali and Chris Layton wen out of their way to meet our needs at the price we needed. This is the 3rd and 4th car we’ve had from Jenkins Auto gro Sharla Ali and Chris Layton wen out of their way to meet our needs at the price we needed. This is the 3rd and 4th car we’ve had from Jenkins Auto group and not the last. More

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Amazing Sales Rep and Amazing Dealership I've met a lot of sales reps over the years at a variety of dealerships, and not only is this the best dealership I've dealt with, but Sharla has been I've met a lot of sales reps over the years at a variety of dealerships, and not only is this the best dealership I've dealt with, but Sharla has been the best sales rep! I leased my 2017 Hyundai Ioniq back in April last year with her and it was the easiest, most pleasant experience I've had. No pushiness and it felt like meeting up with an old friend, even though it was our first visit together. At the end, she let me know about my complimentary 1,000 mile inspection to have done in May. A month later, I called her up, letting her know I was going to come for that, and she had everything set up for me ahead of time, so when I came in a few days later, it went so smooth. No hidden costs, completely free inspection. I moved to Tampa shortly after, so for my first maintenance, I went to the dealership here in town. Let's just say it was the worst experience I've had at a dealership and vowed never to return. So, when my second round of maintenance needed to be done, I decided to do the drive back up to Leesburg (since they consistently treat me right with no hidden costs, they provide complimentary car washes, they have free food and drinks in the waiting room, and wonderful employees). I scheduled my appointment online and the day before the maintenance, I received a pleasant call from Sharla confirming my appointment. The day of, when I got there, everything went so smoothly. And Sharla was there to greet me, and provided my boyfriend and myself with a loaner car so we could go enjoy lunch while my car was being worked on. I've met Sharla four times now (another visit was my boyfriend coming to lease an Elantra in October with her, based on my previous experience) and every time, she's got a huge smile on her face and goes the extra mile for you. Would highly recommend her, as well as this dealership. Trust me, I drive from Tampa to Leesburg especially for them :) More

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Bad Start with a Much Better Ending I came into this dealership looking to trade in my car for a hybrid.I met with Sharla and she was horrible to deal with and even insulted me as well w I came into this dealership looking to trade in my car for a hybrid.I met with Sharla and she was horrible to deal with and even insulted me as well when i told her i wanted a hybrid with better fuel economy.She was very rude and couldnt handle a guy that did his research before coming into the dealership that knew exactly what he wanted. I had to ask for a new sales rep who was much more pleasant to deal with named Adrian.We test Drove the Ioniq Hybrid but it had very little trunk space in the back but great fuel economy.I would recommend this dealership but defintely not Sharla.She is insecure and cant handle straight foward intelligent men that know exactly what they want. More

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Great experience It was refreshing to go to a dealership and not have to deal with an extra stuff. My experience was was great and I would recommend this dealership It was refreshing to go to a dealership and not have to deal with an extra stuff. My experience was was great and I would recommend this dealership to anyone in search of a car. Ask for Sharla, she was amazing! More

by kenyadcopeland Verified Customer Verified Customer

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Love our new car We are very pleased with our new car. Love the color - Scarlet Red. Very pleased with the people we worked with. Always use the service department. We are very pleased with our new car. Love the color - Scarlet Red. Very pleased with the people we worked with. Always use the service department. Comfortable waiting room. More

by carolynberyl Verified Customer Verified Customer

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Excellent People Everyone their provide excellent customer service starting with Charla Ali, my sales person, to John the Sales Mgr., to Johnny in finance, and Greg Jo Everyone their provide excellent customer service starting with Charla Ali, my sales person, to John the Sales Mgr., to Johnny in finance, and Greg Jones in Accessories. More

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Writing checks After writing a check for a down payment, I was told my check was not clearing. After writing a check for installation of rain guards the same problem After writing a check for a down payment, I was told my check was not clearing. After writing a check for installation of rain guards the same problem occurred. My bank informed me there was nothing wrong with my account. I'm not sure I would continue doing business with a company that says my check is not good. More

by robins5296 Verified Customer Verified Customer

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Hyundai Lease Experience Through the years I have leased and purchased many cars. There have been places that I have walked out of because of unprofessional actions. The exper Through the years I have leased and purchased many cars. There have been places that I have walked out of because of unprofessional actions. The experience here was not super pressure. We worked through the process with a smile. More

by vcomposti Verified Customer Verified Customer

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Great Salesperson ! It was a pleasure working with Sharla Ali over several weeks to find and purchase our car. She was friendly, understood our needs, and checked back wi It was a pleasure working with Sharla Ali over several weeks to find and purchase our car. She was friendly, understood our needs, and checked back with us periodically. More

by e.latimer Verified Customer Verified Customer

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Very Happy with purchase of Car! i do not remember all the names of the employees, but all of the employees were very friendly and easy to work with. Sharla Ali was great and would i do not remember all the names of the employees, but all of the employees were very friendly and easy to work with. Sharla Ali was great and would go back to her to purchase another vehicle when needed and recommend her to other friends. One of the employees even gave me popcorn. Felt very family like, which was nice considering other dealerships with their hard sells!!!! More

by bonnie6 Verified Customer Verified Customer

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