Sharon O'Connor
Sharon O'Connor at Ferman Volvo Cars of Tarpon Springs

Sharon O'Connor | Page 61

Service Manager

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
1,014 Reviews

Languages Spoken

English English

4.9

1,014 Reviews

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1014 Reviews of Sharon O'Connor

February 14, 2022

Dealership Rating
Employee Rating

Matt and Sharon take great care of me. I can always count on excellent customer service. I highly recommend this Volvo service team. More

by JANNAWEEKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Feb 16, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

Dealership Rating
Employee Rating

Very friendly and courteous personnel! ! I highly recommend them for all service related needs on your vehicle. More

by jetman737
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 16, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 14, 2022

Dealership Rating
Employee Rating

Sharon and Matt and everyone at Ferman Tarpon Springs are like family! Love them! Always ready to help in any situation. I'd give them 10 stars if I could!!! More

by SUE26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Feb 16, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 10, 2022

Dealership Rating
Employee Rating

Always a pleasure dealing with Sharon and Matt. They are always polite and friendly. Most importantly, they are very professional. I have and will continue to recommend this Volvo dealership for sales and More

by tssdonnah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Feb 11, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 10, 2022

Dealership Rating
Employee Rating

I find the people that work in this department be very kind, pleasant and helpful. I will continue to drive the 2hours due to the excellent service. More

by joanwhaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Matt & Sharon are keepers. They are beautiful souls.

Feb 11, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 10, 2022

Dealership Rating
Employee Rating

My experience at Ferman is consistently great. They are professional, knowledgeable and polite. I would not go anywhere else. More

by Terryreavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Feb 11, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 09, 2022

Dealership Rating
Employee Rating

I bought 2 Volvo’s at this dealership and the people are great, both service and sales! More

by Irene_quinn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 10, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 09, 2022

Dealership Rating
Employee Rating

I was there for 2 hours - had called earlier and explained the purpose of the appointment - no contact from the service team until they told me the part would not be in until the following Tuesday. More

by RICHARD.GLASS
Customer Service
Friendliness
Recommend Dealer
No
Feb 10, 2022

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

February 09, 2022

Dealership Rating
Employee Rating

They are always pleasant and very accommodating. The loaner vehicle is also very clean and dependable. More

by rnj765
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Feb 10, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

February 07, 2022

Dealership Rating
Employee Rating

Great staff on duty the day I delivered my Volvo for a 10,000 miles service and a detailing and when picked up everything was fixed perfectly. More

by br1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Feb 08, 2022

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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