Sharon O'Connor | Page 75

Sharon is always great, got us in/out very fast for a check engine light issue! Issue was resolved and SUV is running like a hot rod now! check engine light issue! Issue was resolved and SUV is running like a hot rod now! More

by Scott H Verified Customer Verified Customer

Report | Print

excellent customer service and very professional, and hi quality maintenance service and honest . Please keep up the great attitude and service. I really had a great experince. Thank you quality maintenance service and honest . Please keep up the great attitude and service. I really had a great experince. Thank you More

by ELTAR1 Verified Customer Verified Customer

Report | Print

Sharon in Service Department is very professional. My appointment was at 8:00AM for drop off with a loaner and everything was ready upon my arrival. My Volvo was repaired and I was texted a notification. appointment was at 8:00AM for drop off with a loaner and everything was ready upon my arrival. My Volvo was repaired and I was texted a notification. My car was washed and ready for me to retrieve it upon my return. More

by Ani Marrero Verified Customer Verified Customer

Report | Print

They were very nice from the beginning. They responded to me from my internet contact, were happy to see me that day at the dealership, and treated me very fairly. to me from my internet contact, were happy to see me that day at the dealership, and treated me very fairly. More

by john.dosher Verified Customer Verified Customer

Report | Print

Service is always excellent and Sharon always takes great care of me! Give her a raise!!! She’s very knowledgeable and always seeks to ensure we do what works best for us long term. care of me! Give her a raise!!! She’s very knowledgeable and always seeks to ensure we do what works best for us long term. More

by selekab Verified Customer Verified Customer

Report | Print

It was easy to make the appointment. Everyone was courteous at arrival, Promptly took my vehicle. Good service at a reasonable price. Comfortable waiting area. courteous at arrival, Promptly took my vehicle. Good service at a reasonable price. Comfortable waiting area. More

by jsharp3 Verified Customer Verified Customer

Report | Print

Great customer service ALWAYS at this dealership. Also I’m pleased with the mechanics employed at Ferman. My next Volvo will definitely be purchased here because of your customer facing personnel. I’m pleased with the mechanics employed at Ferman. My next Volvo will definitely be purchased here because of your customer facing personnel. More

by robiedbpk Verified Customer Verified Customer

Report | Print

Allwys friendly and knowledgable advice and response to questions. Quick and excellent followup on minor cmplaints, though few. I like the option of the Saturday appointment option> questions. Quick and excellent followup on minor cmplaints, though few. I like the option of the Saturday appointment option> More

by H.JENSSEN Verified Customer Verified Customer

Report | Print

Amazing team, they really go above and beyond to get your service needs resolved immediately. BMW, Audi, Mercedes, may have slightly faster cars but their service department doesn’t stand a chance compared t service needs resolved immediately. BMW, Audi, Mercedes, may have slightly faster cars but their service department doesn’t stand a chance compared to FERMAN Volvo’s service team. It’s not even a close second place. More

by jwacksman Verified Customer Verified Customer

Report | Print

The service department is friendly and wonderful. Always trying to help. I loved having my car detailed to drive home, nice touch.small but quality trying to help. I loved having my car detailed to drive home, nice touch.small but quality More

by m.whittemore Verified Customer Verified Customer

Report | Print