Sharon O'Connor | Page 77
Service Manager
Ferman Volvo Cars of Tarpon Springs
43520 US Highway 19 North
Tarpon Springs, FL 34689
Languages Spoken
English
1,014 Reviews
Write a Review1014 Reviews of Sharon O'Connor
January 30, 2021
Matt and Sharon are the best. They are always helpful, honest and go the extra mile to help. I have dealt with many dealers and have never had as good of an experience as I have with Matt and Sharon. honest and go the extra mile to help. I have dealt with many dealers and have never had as good of an experience as I have with Matt and Sharon. More
Other Employees Tagged: Matt Ketchum
January 30, 2021
I have been leasing or buying Volvos from the dealership in Tarpon Springs ,Florida for over 20years .. I have always had very good service and good advice from them when ready to purchase again. I do thi in Tarpon Springs ,Florida for over 20years .. I have always had very good service and good advice from them when ready to purchase again. I do think they have the best service department I have ever had the pleasure of doing business with . More
Other Employees Tagged: Matt Ketchum, Coleton Reece
January 28, 2021
As always, great service and great people. Always friendly and helpful. Sharon and Matt are great to work with every time. Best Volvo Dealer around. friendly and helpful. Sharon and Matt are great to work with every time. Best Volvo Dealer around. More
Other Employees Tagged: Matt Ketchum
January 21, 2021
Always great customer service! Kind professional informative! They work hard and appreciate their customers. A pleasure to know and work with! I definitely recommend Ferman and their employees! informative! They work hard and appreciate their customers. A pleasure to know and work with! I definitely recommend Ferman and their employees! More
Other Employees Tagged: Matt Ketchum
January 16, 2021
I booked an appointment at 8:40 in the morning to have 4 new tires mounted. I expected to wait about an hour. Instead it took almost 3 1/2 hours. If I had been told in advance, or even after I arrived, that new tires mounted. I expected to wait about an hour. Instead it took almost 3 1/2 hours. If I had been told in advance, or even after I arrived, that the wait would be longer than expected, I would have arranged a ride and returned. Instead, I was just left waiting while others with appointments came and went. This was not acceptable. More
January 15, 2021
I called and set an appointment to have windshield resealed and my headliner replaced. At no point when I set the appointment and dropped the car off did anyone from the service department bother to t resealed and my headliner replaced. At no point when I set the appointment and dropped the car off did anyone from the service department bother to tell me that they do not perform these services. In return I received a hollow apology and a number to call for a company that actually performs these services. More
January 11, 2021
I recently had my 20k service done on my s60 with no issues. Everything from scheduling to service was seamless as usual. Matt and Sharon do a great job! issues. Everything from scheduling to service was seamless as usual. Matt and Sharon do a great job! More
Other Employees Tagged: Matt Ketchum
December 30, 2020
My Experience at Furman Volvo is always Superb customer service and outstanding service. Matt and Sharon are super knowledgeable, friendly and helpful always making sure the customer is taken care of. service and outstanding service. Matt and Sharon are super knowledgeable, friendly and helpful always making sure the customer is taken care of. More
Other Employees Tagged: Matt Ketchum
December 22, 2020
As a former dealership employee of many years, unaffiliated, the service I received was both pleasant and exceptional. I purchased a Volvo used and put my trust in Ferman Volvo to provide feedback unaffiliated, the service I received was both pleasant and exceptional. I purchased a Volvo used and put my trust in Ferman Volvo to provide feedback on mechanical service the vehicle was in need of. The folks I dealt with, Matt & Sharon made my 1st experience a very pleasant one. I had them perform a few things that were in need of immediate attention and returned for the balance of the mechanical needs of my automobile. I seriously do not mind paying for services, especially when the work was done to perfection as it was on my car. Thanks Matt, More
Other Employees Tagged: Matt Ketchum

