Sharon O'Connor
Sharon O'Connor at Ferman Volvo Cars of Tarpon Springs

Sharon O'Connor | Page 77

Service Manager

Ferman Volvo Cars of Tarpon Springs

43520 US Highway 19 North
Tarpon Springs, FL 34689

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4.9
1,014 Reviews

Languages Spoken

English English

4.9

1,014 Reviews

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1014 Reviews of Sharon O'Connor

January 30, 2021

Dealership Rating
Employee Rating

Matt and Sharon are the best. They are always helpful, honest and go the extra mile to help. I have dealt with many dealers and have never had as good of an experience as I have with Matt and Sharon. More

by jla658
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Jan 31, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 30, 2021

Dealership Rating
Employee Rating

I have been leasing or buying Volvos from the dealership in Tarpon Springs ,Florida for over 20years .. I have always had very good service and good advice from them when ready to purchase again. I do thi More

by Rl64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Coleton Reece

Jan 31, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 28, 2021

Dealership Rating
Employee Rating

As always, great service and great people. Always friendly and helpful. Sharon and Matt are great to work with every time. Best Volvo Dealer around. More

by marcmoser99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Jan 29, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 21, 2021

Dealership Rating
Employee Rating

Always great customer service! Kind professional informative! They work hard and appreciate their customers. A pleasure to know and work with! I definitely recommend Ferman and their employees! More

by vstepcb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Jan 22, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

January 16, 2021

Dealership Rating
Employee Rating

I booked an appointment at 8:40 in the morning to have 4 new tires mounted. I expected to wait about an hour. Instead it took almost 3 1/2 hours. If I had been told in advance, or even after I arrived, that More

by NICK@EE.COLUMBIA
Recommend Dealer
No
Jan 19, 2021

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at shannon.newman@ferman.com (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 15, 2021

Dealership Rating
Employee Rating

I called and set an appointment to have windshield resealed and my headliner replaced. At no point when I set the appointment and dropped the car off did anyone from the service department bother to t More

by djkennedy16
Customer Service
Friendliness
Price
Recommend Dealer
No
Jan 19, 2021

Ferman Volvo Cars of Tarpon Springs responded

We apologize for the negative experience you had with us. Please contact our manager, Shannon Newman at shannon.newman@ferman.com (727) 934-5789 so that we can try to resolve this and hopefully turn around your experience with us. Thank you!

January 11, 2021

Dealership Rating
Employee Rating

I recently had my 20k service done on my s60 with no issues. Everything from scheduling to service was seamless as usual. Matt and Sharon do a great job! More

by mrkashtan57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Jan 12, 2021

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 30, 2020

Dealership Rating
Employee Rating

My Experience at Furman Volvo is always Superb customer service and outstanding service. Matt and Sharon are super knowledgeable, friendly and helpful always making sure the customer is taken care of. More

by josephtoomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 30, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 22, 2020

Dealership Rating
Employee Rating

As a former dealership employee of many years, unaffiliated, the service I received was both pleasant and exceptional. I purchased a Volvo used and put my trust in Ferman Volvo to provide feedback More

by jdegeorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum

Dec 27, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

December 22, 2020

Dealership Rating
Employee Rating

I have driven Volvos since I was 18. this dealership could not be more convenient for me. The staff is very knowledgeable and low key More

by tjordan5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Ketchum, Charles Whaley

Dec 27, 2020

Ferman Volvo Cars of Tarpon Springs responded

Thank you for your review!

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