Sharon Rounds
Receptionist
Krystal Chrysler Jeep Dodge Ram Fiat, Inc.
4488 U.S. 9
Warrensburg, NY 12885
Dealership Experience
7 yrs, 11 mos
Industry Experience
7 yrs, 11 mos
Languages Spoken
English
92 Reviews
Write a Review92 Reviews of Sharon Rounds
January 08, 2024
Very nice people with A commitment to customers Always friendly willing to help Service is also excellent friendly willing to help Service is also excellent More
Other Employees Tagged: Jared Porcell, Steven Lofgren, Andy Studler, Robert Olden, Tina North
November 02, 2023
Love this dealership, easy to work with, they try their best to meet your needs. best to meet your needs. More
Other Employees Tagged: Daniel Hunter jr, Jared Porcell, Andy Studler, Robert Olden, Brandon Polcare (Egan)
August 29, 2023
Very professional and everything was completed as expected and quick. The service at Krystal has always been top notch. We appreciate the knowledge of everyone there. expected and quick. The service at Krystal has always been top notch. We appreciate the knowledge of everyone there. More
Other Employees Tagged: Daniel Hunter jr, Jared Porcell, Eric Nitsche, Andy Studler, Robert Olden
June 11, 2023
Everything was wonderful, highly recommend it . Everyone was helpful and very accommodating. Would definitely choose here again Everyone was helpful and very accommodating. Would definitely choose here again More
Other Employees Tagged: Jared Porcell, Tim Maltbie, Eric Nitsche, Andy Studler, Christopher Connolly, Brandon Polcare (Egan), Tina North, Nolan Maltbie, Nicole Pafundi
June 07, 2023
Wonderful experience for purchasing my first Jeep. Quality sales and service department. Would highly recommend Quality sales and service department. Would highly recommend More
Other Employees Tagged: Daniel Hunter jr, Jared Porcell, Steven Lofgren, Andy Studler, Robert Olden
May 19, 2023
Dealership was clean and the staff are pleasant to deal with. My vehicle is the sixth that my family has purchased from Krystal. with. My vehicle is the sixth that my family has purchased from Krystal. More
Other Employees Tagged: Jared Porcell, Andy Studler, Robert Olden, Nicole Pafundi
March 26, 2023
Can’t say enough good things about Krystal. We have 2 vehicles from them. Everyone from the owner Steve to Tina in sales to Andy and Jared in Service are just so kind and accommodating. They g We have 2 vehicles from them. Everyone from the owner Steve to Tina in sales to Andy and Jared in Service are just so kind and accommodating. They go out of their way to make sure you have a great experience and the new facility is quite impressive! More
Other Employees Tagged: Jared Porcell, Steven Lofgren, Andy Studler, Tina North
February 28, 2023
Krystal Jeep Dodge Ram Fiat in Warrensburg New York, spent so much time with my wife and I choosing the right vehicle for our needs . Zero pressure sales personnel. They made us feel like family. Chris spent so much time with my wife and I choosing the right vehicle for our needs . Zero pressure sales personnel. They made us feel like family. Chris Connelly was our sales specialist. He was very knowledgeable about the vehicles he sells. We received a great price for our trade in and an excellent price on our new 2023 Dodge Durango RT we purchased. I absolutely recommend Chris Connelly at Krystal Jeep Dodge Ram Fiat in Warrensburg, NY More
Other Employees Tagged: Daniel Hunter jr, Jared Porcell, Steven Lofgren, Andy Studler, Robert Olden, Christopher Connolly
February 21, 2023
Chris Norcross and the entire service team are the best. They take such great care of me any my jeep! Thank you! They take such great care of me any my jeep! Thank you! More
Other Employees Tagged: Tim Maltbie, Andy Studler
January 11, 2023
Service is terrible. Parts is terrible. Trucks under their recommended extended warranties but "it's not covered." Question it, argue, then it's covered. Multiple visi Parts is terrible. Trucks under their recommended extended warranties but "it's not covered." Question it, argue, then it's covered. Multiple visits to get things repaired. Most "repairs" don't fix the problem. My personal truck, 5 visits [over 3 months] to fix a suspension clunk. Still not repaired. They keep finding "new" things wrong. Example. Visit 2 they replaced axle joints. Nothing on suspension. Visit 5 they do drivers balljoints and cab mount bolts. So they didn't check the suspension when I told them I had a noise? Techs don't check the vehicle thoroughly, vehicles aren't test driven. Another truck of mine, a 19 ram 3500 [33k miles at the time] wasn't drivable with death wobble. They sent it back "A OK" with nothing done. Paid local mechanic a lift fee-didn't tell him what was wrong. He found it. Truck got new balljoints/tie rods/track bar/etc. but only after I cornered the manager with the lift report from the local guy. Andy's excuse was "I can only go off what the tech tells me". Asked if they test drove the truck? Nope. Terrible service. DO NOT GO THERE! More
Other Employees Tagged: Jared Porcell, Andy Studler, Robert Olden , Jason in service. 2.5 stars.