Shaun Galicinao | Page 5

Actually 4. 5 stars. No complaints about the quality of service, friendliness of staff and timeliness of service. Seems to be quite a turnover of service adviso 5 stars. No complaints about the quality of service, friendliness of staff and timeliness of service. Seems to be quite a turnover of service advisor staff (and a recent software system change that seemed to be a challenge pulling up the history of the vehicle purchased at this dealership and service solely by them for the past 18 years). Makes me wonder about how employees are treated/fairly compensated by this large family dealership. Also, as a loyal customer since 2007 (2 vehicles purchased and 3 vehicles continuously serviced), it would be nice if there was at least a token of appreciation via a loyalty discount program. More

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They are doing a good job keeping my Camry maintained. They communicate well throughout and seem to do good work. They communicate well throughout and seem to do good work. More

by MKAPEL1 Verified Customer Verified Customer

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Very good service. Vehicle was serviced in a timely manner. Professional staff. Waited at dealership and left a few hours later. Vehicle was serviced in a timely manner. Professional staff. Waited at dealership and left a few hours later. More

by NEVADAMAN1965 Verified Customer Verified Customer

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Your attention to detail stinks. As my car was being driven into pickup I saw a valve cap fly off a tire. Also my oil change sticker wasn't updated, i had to check my paperwork to ma As my car was being driven into pickup I saw a valve cap fly off a tire. Also my oil change sticker wasn't updated, i had to check my paperwork to make sure it was done. Does not give me confidence about the $1000 i just spent on repairs. More

by RUBELLA Verified Customer Verified Customer

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Will was very professional and courteous. He was able to effectively respond and address all of my concerns regarding the recent servicing of my Toyota Corolla. He was able to effectively respond and address all of my concerns regarding the recent servicing of my Toyota Corolla. More

by LASOURCE02 Verified Customer Verified Customer

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Service time was efficient. I was kept informed the entire way. Definitely satisfied with the service. I was kept informed the entire way. Definitely satisfied with the service. More

by BANKSKL Verified Customer Verified Customer

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The service was excellent. My only complaint is that I dropped off my tacoma washed, and when I picked it up, it was dirty a little bit My only complaint is that I dropped off my tacoma washed, and when I picked it up, it was dirty a little bit More

by RIADFEGHALY1994 Verified Customer Verified Customer

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Service advisor told me to pick up truck right at closing time and barely kept me updated with service progress. time and barely kept me updated with service progress. More

by C.JPAULINO Verified Customer Verified Customer

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My experience was made great by the employee's warmth, willing to help, and professional, prompt communication with me. willing to help, and professional, prompt communication with me. More

by PAULINE.CORONEL Verified Customer Verified Customer

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Everyone was polite and friendly. They were correcting an error from the previous weeks service. They accepted responsibility and corrected their error. They were correcting an error from the previous weeks service. They accepted responsibility and corrected their error. More

by OCHOAART Verified Customer Verified Customer

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