Shaun Galicinao

Services are always performed professionally and in a timely manner. No exhaustive upselling. Will use again. timely manner. No exhaustive upselling. Will use again. More

by MALEXAND106 Verified Customer Verified Customer

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Excellent service! Toyota is our family’s favorite car company. Thank you to Romeo to make it easy for me during my car service. Toyota is our family’s favorite car company. Thank you to Romeo to make it easy for me during my car service. More

by LAUANRACQUEL Verified Customer Verified Customer

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Very professional from the minute I arrived. Shaun was very helpful in making sure my concerns were addressed and taken care of. They stand behind their vehicles. Shaun was very helpful in making sure my concerns were addressed and taken care of. They stand behind their vehicles. More

by KARENACALARCO Verified Customer Verified Customer

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This dealership has been very professional and provided quality service every time I brought my truck there. Unfortunately my last visit was very disappointing. I brought my truck in for a Green service wi quality service every time I brought my truck there. Unfortunately my last visit was very disappointing. I brought my truck in for a Green service with out an oil change. It took 4 hours to complete. The consultant said that my truck was taken to the side of the department in error and left there unattended which caused the delay. The consultant was nice enough not to charge me for the service but it left a bad taste in my mouth the rest of the day. More

by STEVENKIM Verified Customer Verified Customer

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recall updated but they messed up the screen, now I cannot update the time on the dashboard cannot update the time on the dashboard More

by TAMA1_99 Verified Customer Verified Customer

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Customer service was great. Explained everything that needed to be fixed. Service was provided fast and efficient. Explained everything that needed to be fixed. Service was provided fast and efficient. More

by WILLIAMCACHO Verified Customer Verified Customer

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His professionalism, patience, and attention to detail made the entire experience very pleasant. Many thanks ! made the entire experience very pleasant. Many thanks ! More

by DIANAKING99 Verified Customer Verified Customer

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Everyone was pleasant to work with. Appointment was easy to make. Time promised was longer than exapected. Appointment was easy to make. Time promised was longer than exapected. More

by BRIANH80011 Verified Customer Verified Customer

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I was very impressed by the customer service at this location. They stuck with it until my truck was in good working condition, communication was great and I was impressed. location. They stuck with it until my truck was in good working condition, communication was great and I was impressed. More

by JEANETTEFARMER Verified Customer Verified Customer

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Very concerned about quality control. My service writer sent me out the door with loose brake pins rubbing on the axle which I did not hear until I got all the way across town. Had to com My service writer sent me out the door with loose brake pins rubbing on the axle which I did not hear until I got all the way across town. Had to come back the next day and the team was very stressed about getting a timely repair done. Sometimes it might help the team to take a step back and realize they are needing to jump in and fix something that they made a mistake with in the first place. In the end, absolutely nailed it. I still don’t have a clear understanding, though of what permanent damage was done. More

by JEANETTEFARMER Verified Customer Verified Customer

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