Shaun Hamilton | Page 9

We asked for tag tax and title like we had with out jeep and Stephen wouldn’t even ask about it. So that’s why we gave it a 3! It kinda upset us! and Stephen wouldn’t even ask about it. So that’s why we gave it a 3! It kinda upset us! More

by DUSTIN.CLENNEY Verified Customer Verified Customer

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Shaun is an engaging service rep and was accomodating to using the exact oil and filter I wanted. I wanted full synthetic oil and a mopar filter, not the Bparts brand oil filter marketed by Stellantis tha using the exact oil and filter I wanted. I wanted full synthetic oil and a mopar filter, not the Bparts brand oil filter marketed by Stellantis that they are pushing their dealerships to use. But . . . Where the dealership rating gets a lesser rating is the attempt to push unnecessary optional services that are not even mentioned in the owners manual. I'm talking about over $800 of itemized BG products and services, a printout, which were presented as dealer recommendsd services at 30,000 miles on a car driven in for an oil change that has 26,000 miles on it! I know you need to make a profit but this level of pimping is rediculous. What ever happened to simply walking into the waiting area with dirty cabin and engine air filters and trying to bolster sales. I'll frequent the service delartment again but hopefully someone remembers my face and simply saves the dealership some more critical comments by simply doing what the service the customer came in for. Without the shenanigans. Dont let my review stop others from visiting. More

by onezst Verified Customer Verified Customer

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The entire process if selecting the perfect vehicle for my family to fit our needs and budget was seamless. my family to fit our needs and budget was seamless. More

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Haven’t spent much time at the dealership. Will probably start. Thanks for your help Shaun Will probably start. Thanks for your help Shaun More

by powersall44 Verified Customer Verified Customer

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This dealership doesn't stick by its word. And they don't have the place in order.no one knows what's going on .customer service is trash! U need new general manager And they don't have the place in order.no one knows what's going on .customer service is trash! U need new general manager More

by Kovachkdk46 Verified Customer Verified Customer

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I was sent coupons for my oil change and to rotate the tires. I presented the coupons to Mr. Hamilton when I arrived for my appointment. He told me that I couldn’t use both coupons, they might not cover p tires. I presented the coupons to Mr. Hamilton when I arrived for my appointment. He told me that I couldn’t use both coupons, they might not cover parts cost, and that the oil change coupon was only for up to 5 quarts. The coupon was for 6 quarts and neither of them said that it couldn’t be used with other coupons. He also told me he couldn’t give me my price up front because he didn’t know what the coupon covered. More

by AUTUMNJHNSN3 Verified Customer Verified Customer

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Very nice and friendly service , worked with me and helped me get a car that I actually liked helped me get a car that I actually liked More

by CORDELDANIEL12 Verified Customer Verified Customer

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got a good deal on tires. installed in 2 hours. great. expectations met. no surprises installed in 2 hours. great. expectations met. no surprises More

by skybluestevemaui Verified Customer Verified Customer

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My last two experiences at this dealership have been shady. They are always trying to take the easy way out or include additives I didn't ask for. Then try and put it on my bill. This place is the quint shady. They are always trying to take the easy way out or include additives I didn't ask for. Then try and put it on my bill. This place is the quintessential example of why dealerships get bad mouthed. More

by alamogordo9052000 Verified Customer Verified Customer

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Barbara helped me decide what services should be done when suspension parts are changed out when suspension parts are changed out More

by lester4osu2002 Verified Customer Verified Customer

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