Shaun Hamilton
Shaun Hamilton at Lawton Chrysler Jeep Dodge RAM

Shaun Hamilton | Page 10

Service Advisor

Lawton Chrysler Jeep Dodge RAM

215 SE Interstate Dr
Lawton, OK 73501

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4.4
919 Reviews
4.4

919 Reviews

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919 Reviews of Shaun Hamilton

November 12, 2024

Dealership Rating
Employee Rating

Great customer service , granted me a fair deal on my vehicle . Went above and beyond on getting me financed for the vehicle I wanted . Called me and texted about anything I had questions on immediately. More

by JSMITH4651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Adair, Todd Brown, Michael Butler, Ariel Denio , John Marchese, Zac Johnson

Nov 13, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for the wonderful feedback, J! We’re thrilled to hear that you had a positive experience and that we were able to assist you in getting the vehicle you wanted. Your satisfaction is our priority, and we’re glad we could help every step of the way. We appreciate your business!

November 06, 2024

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Exceptional service as always along with great communication and a friendly working staff. This is why I highly recommend Lawton Dodge as my go to for service and truck sales More

by ontarget73526
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Anthony Santiago

Nov 08, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, ontarget73526! We truly appreciate your continued trust in Lawton Dodge for both service and sales. Your recommendation means a lot to us, and we're always here to provide top-notch service!

November 05, 2024

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Employee Rating

Problem not fixed. Still doing the same thing it was doing before. $813 for no change. Took it back and they said they couldn't make the problem happen. Useless as tea More

by garyclovisleroux
Recommend Dealer
No
Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback garycloviseroux about your recent service visit to Lawton CJD. Embedded in our culture is the "fix it right the first time" mentality. It appears that we may have came up short. We do stand behind the work we complete and will stand behind yours. Intermittent issues are a big challenge within the service industry. We will be more than happy to check out your vehicle again when it is exhibiting the concerns. Please feel free to reach out to me if you would like to discuss this more. My direct line is 580-771-3339. Thank you , Todd Brown

November 04, 2024

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Took 3 months to get all the paperwork done ever time we will do some paperwork and walk a way we where told they didn’t write it up right so we had to go back we left without having a bank and we brought t More

by taylerwutz040
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Nov 19, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback about your experience at Lawton CJD. Customer satisfaction is in our mission statement here at Lawton CJD. We do apologize for issues that you had. Thank you, Todd Brown

November 01, 2024

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Shaun did great my trying to help me get the batteries changed but since my warranty expired just one month prior they decided to honor it. Good people just horrible management. More

by wnordeen12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 06, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for your feedback. We’re glad Shaun could assist, and we appreciate your honesty about your experience. If there's anything we can do to improve, please let us know.

October 31, 2024

Dealership Rating
Employee Rating

The service department always takes care of my vehicles. Always easy to get in and get the things taken care that I need done. Awesome team there!!! More

by Rclifton0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Michael Butler , Tanner Sampley, Greg Turrieta

Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, Rclifton0! We're thrilled to hear that our service team consistently meets your needs and makes the process smooth. We appreciate your kind words and look forward to keeping your vehicles in top shape!

October 31, 2024

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Employee Rating

Everything went great wit my services no problems or complications quick in fast thank you More

by jamallamar90
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thanks, jamallamar90! We're glad to hear everything went smoothly and quickly with your service. We appreciate you choosing us and look forward to helping you again!

October 31, 2024

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Employee Rating

They took care of our recall pretty quickly and they did a good job with my car. More

by dheredia913
Recommend Dealer
Yes
Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, dheredia913! We’re glad we could take care of your recall promptly and get your car back in great shape. We appreciate your trust in us!

October 31, 2024

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Employee Rating

Service was good based on the information I was told was accurate and I look forward to Visiting again More

by ashhug1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you, ashhug1234! We're glad you had a positive experience and found our information accurate. We look forward to welcoming you back!

October 31, 2024

Dealership Rating
Employee Rating

It is what it is! The problem with most dealerships, you never know if they’re being legit or just trying to get more money out of you. More

by locogringo13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Brown, Ariel Denio , Johnathon Vissepo

Nov 01, 2024

Lawton Chrysler Jeep Dodge RAM responded

Thank you for sharing your thoughts. We understand your concerns and strive to maintain transparency and trust in all our dealings. Your feedback is valuable, and we're here to address any questions or concerns you may have.

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