Shaun Mathis | Page 19

I was approached almost immediately when arriving. Was directed to a salesman who was very friendly and helpful. Was directed to a salesman who was very friendly and helpful. More

by dmhershberger13 Verified Customer Verified Customer

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The rear of my car had things at the very bottom of the bumper. I asked for it to be repaired, and they said maybe bring it in next time you need an oil change. I also believe I should’ve had more training bumper. I asked for it to be repaired, and they said maybe bring it in next time you need an oil change. I also believe I should’ve had more training or scheduled some training because I do not know how to use The NAV with my phone. More

by maryofohio Verified Customer Verified Customer

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Great car buying experience here in Sarasota. . I came from out of state and everyone I met was simply awesome. Ana Lima is one great sales person that listens to her customers plus she is very fr . I came from out of state and everyone I met was simply awesome. Ana Lima is one great sales person that listens to her customers plus she is very friendly/honest and knows how to perform multiple tasks efficiently. Keep up the good work. More

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Who would think that buying a vehicle would actually be an enjoyable experience? As a woman, I dread car shopping, car repairs, all things cars.. but recently I shopped for and purchased a beautiful used S an enjoyable experience? As a woman, I dread car shopping, car repairs, all things cars.. but recently I shopped for and purchased a beautiful used SUV with the help of salesman Jeff Selensky. He demonstrated a level of courtesy& respect that I had yet to encounter previously. Not only did I walk away with a beautiful SUV, but also a wonderful experience that I am grateful for. Along with Jeff, the finance officer, Chris Carter was superb, excellent explaining pricing and courteous throughout the process. I highly recommend this dealership for anyone looking to purchase a vehicle. Margherita Charania More

by MARGYSRQ Verified Customer Verified Customer

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Ana Lima and the dealer were both extremely fantastic and patient with me. I took up multiple days of their time only to walk away last minute for other reasons not having to do with either the dealer or Ana patient with me. I took up multiple days of their time only to walk away last minute for other reasons not having to do with either the dealer or Ana! Ana was extremely understanding and helpful after I walked away. More

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Very long process to buy a used car, 3 weeks of negotiation. Dealer would not sell me the vehicle for the price i was willing to pay until the end of the month, although i was being stubborn as wel negotiation. Dealer would not sell me the vehicle for the price i was willing to pay until the end of the month, although i was being stubborn as well. Final purchase with finance went quick and smooth. The biggest issue I have is that I discovered soon after driving the vehicle for a few days, there has a mechanical issue and the dealer is not interested on trying to make it right. I guess it's on me, but I figured with the lexus advantage stuff that the dealership would have checked the vehicle a little better for mechanical issues. Very disappointed in dealership response and would not reccomend this dealership More

by Franco Verified Customer Verified Customer

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Good overall experience with trade and purchase of certified pre-owned vehicle. Stayed in contact as they located the car I requested. certified pre-owned vehicle. Stayed in contact as they located the car I requested. More

by BNS2015 Verified Customer Verified Customer

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Made us feel like family, we do not buy vehicles often so it was comforting to have family guide us through. it was comforting to have family guide us through. More

by bobdog Verified Customer Verified Customer

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I had not intended to buy at this time. I only wanted to test drive the new RX hybrids to help with my decision next year. Scott was a pleasure to work with as he was very informative and n I only wanted to test drive the new RX hybrids to help with my decision next year. Scott was a pleasure to work with as he was very informative and not pushy. I am now driving an RX500H F SPORT and loving it. Thank you Scott for an exceptional experience. More

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So happy with our purchase. Ana made it super easy and was very helpful throughout the deal! Ana made it super easy and was very helpful throughout the deal! More

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