Shaun Mathis | Page 19

Contacting the dealership was easy after I found a vehicle online that I was interested in. Ana was the one who gave me a call and she was helpful and was able to get me the information I asked for an vehicle online that I was interested in. Ana was the one who gave me a call and she was helpful and was able to get me the information I asked for and set up a test drive as soon as I could get there. When it came down to buying the vehicle, her as well as her manager Shaun was great and made the process easy and not stressful. It was a pleasure to work with Ana from the test drive all the way to her loading my new vehicle for me when it was time to leave. She was there from start to finish checking up on us and overall made it a positive experience with good vibes. I would recommend asking for Ana when you're shopping for your next vehicle at Lexus of Sarasota. Thanks again!! More

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My first experience with Lexus. Every person I came, in contact with to name them , Leo , Sean , Jor , Damon and Chad was extremely helpful, polite, respectful and professional. Eac Every person I came, in contact with to name them , Leo , Sean , Jor , Damon and Chad was extremely helpful, polite, respectful and professional. Each one did everything possible to make this car buying experience pleasurable . The facility/ showroom was clean and comfortable. More

by PCFIFTY50 Verified Customer Verified Customer

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Superior experience with all staff encountered. Everyone went above and beyond to create a 5 Star experience all around . I'm feeling extremely confident putting my trust in Lexus of Sarasota and a Everyone went above and beyond to create a 5 Star experience all around . I'm feeling extremely confident putting my trust in Lexus of Sarasota and a special thanks to Noah Seraphine for his exceptional service! More

by Won't be buying here Verified Customer Verified Customer

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Love the people there and great service advisors. A great technicians are very helpful and everyone so nice. A great technicians are very helpful and everyone so nice. More

by EVAN.BOYAJIAN Verified Customer Verified Customer

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I was approached almost immediately when arriving. Was directed to a salesman who was very friendly and helpful. Was directed to a salesman who was very friendly and helpful. More

by dmhershberger13 Verified Customer Verified Customer

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The rear of my car had things at the very bottom of the bumper. I asked for it to be repaired, and they said maybe bring it in next time you need an oil change. I also believe I should’ve had more training bumper. I asked for it to be repaired, and they said maybe bring it in next time you need an oil change. I also believe I should’ve had more training or scheduled some training because I do not know how to use The NAV with my phone. More

by maryofohio Verified Customer Verified Customer

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Great car buying experience here in Sarasota. . I came from out of state and everyone I met was simply awesome. Ana Lima is one great sales person that listens to her customers plus she is very fr . I came from out of state and everyone I met was simply awesome. Ana Lima is one great sales person that listens to her customers plus she is very friendly/honest and knows how to perform multiple tasks efficiently. Keep up the good work. More

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Who would think that buying a vehicle would actually be an enjoyable experience? As a woman, I dread car shopping, car repairs, all things cars.. but recently I shopped for and purchased a beautiful used S an enjoyable experience? As a woman, I dread car shopping, car repairs, all things cars.. but recently I shopped for and purchased a beautiful used SUV with the help of salesman Jeff Selensky. He demonstrated a level of courtesy& respect that I had yet to encounter previously. Not only did I walk away with a beautiful SUV, but also a wonderful experience that I am grateful for. Along with Jeff, the finance officer, Chris Carter was superb, excellent explaining pricing and courteous throughout the process. I highly recommend this dealership for anyone looking to purchase a vehicle. Margherita Charania More

by MARGYSRQ Verified Customer Verified Customer

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Ana Lima and the dealer were both extremely fantastic and patient with me. I took up multiple days of their time only to walk away last minute for other reasons not having to do with either the dealer or Ana patient with me. I took up multiple days of their time only to walk away last minute for other reasons not having to do with either the dealer or Ana! Ana was extremely understanding and helpful after I walked away. More

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Very long process to buy a used car, 3 weeks of negotiation. Dealer would not sell me the vehicle for the price i was willing to pay until the end of the month, although i was being stubborn as wel negotiation. Dealer would not sell me the vehicle for the price i was willing to pay until the end of the month, although i was being stubborn as well. Final purchase with finance went quick and smooth. The biggest issue I have is that I discovered soon after driving the vehicle for a few days, there has a mechanical issue and the dealer is not interested on trying to make it right. I guess it's on me, but I figured with the lexus advantage stuff that the dealership would have checked the vehicle a little better for mechanical issues. Very disappointed in dealership response and would not reccomend this dealership More

by Franco Verified Customer Verified Customer

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